Hotel Dekat Pantai Pulau Benguerra

"We had a 5 night stay in Dec25. The staff were very welcoming and warm, with a smile. The buffet breakfast was simple but nice, and there was a Chef cooking individual egg facility for omelettes, etc. The hotel buildings, layouts, terraces, beach access and 2x pools were fine physically, clean and presentable, offering sun and shade. Our room was of good size and had a great little balcony to sit out on. However, the Management need to prioritise resources to ensuring reported faults...

"We loved the space inside the house. We were four people in total, and it was very comfortable for our two adult children and us to hang out in the living room, breakfast bar, or outside on the patio. The pool was just a few steps from the patio, very clean and comfortable, and very welcome in the hot days in January! There are a handful of restaurants within 10 min. walk, which we took advantage of on the nights we didn’t cook inside the villa. "

"The air-conditioner wasnt working properly and when we complained the 2nd day the caretaker asked us to request for a refund and leave the hotel .We were ok with it but realised the hotel policy on the websites we used for booking had stated that they was no refund for our booking for whatsoever reason.When we informed the caretaker he insisted we cancel w the website which we refused.He called a colleague and later agreed to settle our money for the remaining days we were supposed to...