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"Cleanness, quite, staff is excellent "

"Great Customer Service and friendly crew, walkable distance to Parque Central and Mercado de Artesanias, comfortable rooms and amenities"

"All staff are nice, excellent service, good price, good location. The people of Guatemala are very kind!!!"

"I have never been to a hotel with staff this wonderful. The views are idealic. The restaurant on site was excellent and a good value. We felt at home very quickly. The hotel only has 10 total rooms. We were able to chop it up and meet other guests. A+. Staff always cheerful and helpful! I only have one complaint that is the same at every other hotel I have stayed at around Lake Atitlan. That complaint is the dogs! They are barking all night and here is a disco which can get rather loud. The hotel actually has ear plugs laid out for guests when they checkin. "

"Very clean and spacious "

"The view and the atmosphere were amazing"

"Absolutely recommend to stay here great stay !! "

"I thoroughly enjoyed my stay. My only complaint is it was listed on Expedia that there was a sauna inside the spa and you can only use this if receiving a treatment in spa. Poor advertising! "

"Staying at Los Pasos Hotel is truly an experience that makes you feel appreciated from the moment you arrive. This is one of those rare places where they treat you like family and go above and beyond to make your stay wonderful. The front desk staff is welcoming and attentive, always ready to help with a smile. The restaurant team provides excellent service, making every meal memorable. The cleaning staff is simply out of this world, always cheerful, hardworking, and keeping everything spotless. On top of the service, the design and style of the hotel are beautiful, combining comfort with charm in a way that makes the atmosphere feel both elegant and inviting. Every corner feels thoughtfully designed, adding to the overall experience. I super highly recommend Los Pasos Hotel to anyone looking for not just a stay, but a genuinely caring and unforgettable experience. "