Panguipulli Spa Hotels

"Beautiful lodge with very helpful staff. "

"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."

"Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. "

"Definitely not worth all of the hype. Poor service whenever we went to the bars or restaurant (staff never available) Breakfast hours are way too short to serve all the people they have staying. We were told one of the pools was strictly for adults yet children and families allowed in. I would not visit this place again."

"Beautiful view of volcano very nice place and the family that run it are super, only negative is the road to last 1/2 mile is very rough , tough for small car"

"We stayed in a family room at Ni-Newen with 4 adults, a child, and a baby, and had a lovely experience. The place was nice, quiet, and perfect for a few days to disconnect and unwind. The facilities were clean and comfortable, and the surrounding atmosphere was truly relaxing. Highly recommended for those seeking peace and nature. We would definitely return!"

"The room views to the lake are just beautiful. The rooms are big, clean and comfortable. Staff was friendly and helpful"