Palo hotels from RM304

"This hotel looks nothing like its pictures, it was very dirty and the room were damaged with boarded up doors. I travel and stay in all types of hotels but this one gave me the creeps. we left and went somewhere else. "

"Gentleman that checked us in was very friendly. Hotel was quiet. Hotel was clean."

"Booked the hotel room because of a diverted flight. Was able to get on another flight. Tried canceling room within ten minutes of booking. Was told couldn’t do it for the same day. So I am stuck paying for a room that was never used. Absolutely no help from Travelocity either when it came to this experience. What a scam."

"The staff was very friendly and check-in went smooth and quick. Bed was comfortable, the room was clean and plenty of space. The stay was great all in all."

"Hotel was awesome. Best we've stayed at in Cedar Rapids. Wish the pool was open a little later but otherwise was an amazing stay."

"Very nice"

"My room was dirty, half eaten food in fridge, coffee pot table sugar all over, handle fell off shower, shower had hair and white gunk on floor of shower, bag of trash under sink, no trash can in bathroom, fridge was off, floor needed vaccumed. Staff took me to another room to upgrade, to-stay in and it was dirty as well 622 and 633. Kids were hanging off balcony and elevator races no supervision. Hot tub full of little kids as moms were drinking heavily in pool area. 1 desk staff to manage, the whole lobby was full. Breakfast signs and website say 6-1030 it didn’t start til 7. Couldn’t get into pool til after 9 walk through lobby bottles and towels lay @5am pool area was utterly destroyed at @5 am. Argumentative staff when shown pictures of hotel room even though maint and front desk showed pictures and passed down notes. Staff was rude, got a drink at bar and pop and water and didn’t get pop or water. Food was burnt and all we got was apps. This was my 1st stay at this hotel. "

"Everything was ok. The hotel does not have an area to relax in the lobby. The breakfast area is next to the check in area and it didn’t appear to be cleaned after breakfast was over."

"I found spiders inside the room and woke up with multiple bites/rashes on my neck and body during my stay. I documented everything with photos. I do not feel safe staying in this room and I’m requesting a full refund"