Hotel Mesra Haiwan Kesayangan di Palma de Mallorca

"The location is good, close to bus lines to the centre of the city. All the staff are super friendly and helpful, and the place is impeccable. However, not all amenities are as advertised, as the Hotel is not completely finished. The pool, the cafeteria and gym etc. are still under construction."

"No water in room and no tea /coffee We had to ask"

"Sehr gut "

"our experience was fantastic , really cant say one bad thing about this place. it was absolutely spot on. the staff were incredibly friendly and helpful. Special shoutout to Gloria , she was one of the reasons we had a great experience , she took things personally and went above and beyond for us and we are truly grateful. Can't recommend this place enough! Keep up the good work team!"

"Excellent all round"

"Fantastic location, beautiful rooms and helpful staff! Beautiful rooftop restaurant. "

"A beautiful property in the heart of Palma. With location is noise but our room was quiet and bed comfortable. Staff was great and breakfast was good. You are about 100 meters from Ramblas and Moll Velle marina is just down the alley or main road. When we met family in the courtyard the staff encouraged us to grab coffees at no charge and ensured we w "

"This property has little presence and while it claims to be 4-star, is at best a 3-star. Our room was tired and while a Jr. Suite the furniture in the Living Area was ancient and of poor quality. The day-time staff people are great. Some of the issues revolve around poor WiFi, an HVAC control system only in German, a locked safe, and poor pillows. Breakfast is ok, though we bought our coffee elsewhere as the machine did not produce coffee to our groups liking."