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Ulasan tentang La Serena Villas, A Kirkwood Collection Hotel

4 out of 5
La Serena Villas, A Kirkwood Collection Hotel
339 S. Belardo St., Palm Springs, CA

Ulasan

9.6

Luar Biasa

Penilaian 10 - Cemerlang. 313 daripada 360 ulasan" "
Penilaian 8 - Baik. 29 daripada 360 ulasan" "
Penilaian 6 - Boleh diterima. 6 daripada 360 ulasan" "
Penilaian 4 - Lemah. 6 daripada 360 ulasan" "
Penilaian 2 - Teruk. 6 daripada 360 ulasan" "

9.8/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.4/10

Kemudahan

9.8/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

Jhair

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Chantal

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Absolutely loved the private patio with outdoor bath!
Menginap 1 malam pada Apr 2024

8/10 Baik

Dorian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
It’s a beautiful property with a pretty good restaurant. Enjoyed the villa very much except for two things. The mattress was uncomfortably hard and the pillows were terrible. The television is too small and it didn’t work well. Hard time changing channels. The WiFi was terrible, absolutely didn’t work. Did not get a good nights sleep. Everything else was exceptional.
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Alexandra pada 22 Apr 2024
Thank you!

8/10 Baik

Ellen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful property and nice villa. Prior Kirkland ownership reviews raved about the place, breakfast and the service and comparatively it seems less than before. Found the staff very friendly and helpful, some fixes needed in the units, sinks not draining, tv not working well, furnishings, while lovely could use a refresh.
Menginap 2 malam pada Mac 2024

2/10 Teruk

Josh

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 7 malam pada Feb 2024
Respons daripada Front Desk pada 22 Apr 2024
Thank you for the feedback. We are sorry to hear that your experience was only a 1/5 - we'd love the opportunity for you to stay with us again.

10/10 Cemerlang

Patrick

Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 26 Mac 2024
Thank you for the 5/5!

10/10 Cemerlang

Karen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada La Serena Villas pada 3 Mac 2024
Thank you for the 10/10! We look forward to having you back soon!

8/10 Baik

Gerard

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Okay, to begin with we liked the property & Palm Springs. Although a bit chilly, we went in mid January, it was bright and sunny every day and CLEAR-you can see for miles around. The property consists of 1 story 'bungalows' and 'cottages' from the 30's but completely reconstructed in 2016. The cottage we stayed in consisted of a large bedroom and a large bath area connected by a utility hallway and a cozy outside fire pit area. Good size for a couple, not for a family. Daily Housekeeping is included though we had to keep reminding them of the need for more than 1 facecloth/washcloth. The bed was very comfortable and the shower was modern. Daily delivery of a continental breakfast is a nice touch, a Keurig coffee maker (they also provided free fresh coffee at the on-site restaurant Azucar if you wish) and fresh bottled water is also a plus. A fridge is included but NO MICROWAVE made for some wasted leftovers from restaurants.Staff was quite friendly and cordial. After a few days there it felt a bit cramped so we would not spend a week there again. The room rate varied from $335 to $803 per night PLUS a daily $48 resort fee and avg $63/day taxes. Overall Price would have been $620 higher had it not been for our Expedia member pricing. The property is VERY convenient to downtown area so we were able to walk to every restaurant, museum/attraction there, you will need an Uber to the airport (10 min) and rent a car to go to Joshua Tree National Park or the PS Tramway as we did.
Menginap 7 malam pada Jan 2024
Respons daripada La Serena Villas pada 3 Mac 2024
Thank you for the kind words! We are glad you enjoyed our Oasis and your experience in Palm Springs!

4/10 Lemah

Dennis

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

Roland E

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jan 2024
Respons daripada La Serena Villas pada 3 Mac 2024
Thank you for the 5/5!

10/10 Cemerlang

Anthony

Exceptional in every aspect of our stay
Our visit exceeded all expectations. Staff, accommodations and all amenities were outstanding. Great location, and just a beautiful property. We enjoyed the onsite restaurant, spa and grounds. It doesn't get any better than this for downtown Palm Springs.
Menginap 3 malam pada Dis 2023
Respons daripada La Serena Villas pada 26 Jan 2024
We are thrilled to hear you had such a great stay with us! Thank you, and look forward to your return!

10/10 Cemerlang

Frank, Newport Beach

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
A great property managed very well in the desert!
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Nikki

Menginap 1 malam pada Dis 2023
Respons daripada La Serena Villas pada 26 Jan 2024
Thank you for the 10/10!

6/10 Boleh diterima

claudia

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
The room we stayed in had a problem with sewer and had to be moved to a lower accommodation due to horrible smell. There was no genuine attempt to compensate us for the inconvenience or bad experience. The place itself was quiet and cute but disappointing with their customer service.
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Dawn, Fort Worth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Magical!! Such a wonderful team, Alexandra our checkin hostess made the experience perfection! The villa was very comfortable abd beautifully appointed.
Menginap 1 malam pada Dis 2023
Respons daripada La Serena Villas pada 28 Dis 2023
Thank you kindly, we are excited to hear you had such a wonderful time! We look forward to your return.

10/10 Cemerlang

Sharon

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada La Serena Villas pada 28 Dis 2023
Thank you for the 5/5!

10/10 Cemerlang

michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
anniversary stay at La Serena Villas
the hotel was quiet, romantic, and the little private walled courtyard with outdooor tub and fire pit was really nice. premium furniture, most comfortable bed! great linens, a really large shower. walking distance from the main street fir shopping and food. 4-10 minute drive from multiple beautiful hikes. office staff was very friendly!
Menginap 2 malam pada Dis 2023
Respons daripada La Serena Villas pada 28 Dis 2023
Thank you, we're glad to hear you had a lovely time here at our Oasis.

10/10 Cemerlang

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Alexandra pada 5 Dis 2023
Thank you for the 5/5!

8/10 Baik

Nazli, Sudbury

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice location but they need to provide slippers, better tasting Keurig cups, and more variety in the complimentary breakfast. They also need to fix the water pressure in the shower.
Menginap 1 malam pada Nov 2023
Respons daripada Front Desk pada 5 Dis 2023
Thank you greatly for the feedback!

10/10 Cemerlang

Steph

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023
Respons daripada Alexandra pada 26 Nov 2023
Thank you for the 5/5! Look forward to your return!

8/10 Baik

Emilia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023
Respons daripada Alexandra pada 26 Nov 2023
Thank you!

10/10 Cemerlang

kelli

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very pretty, friendly
Menginap 1 malam pada Nov 2023
Respons daripada Alexandra pada 26 Nov 2023
Thank you greatly Kelli, we are glad to hear you enjoyed our oasis.

10/10 Cemerlang

Kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great
Menginap 2 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you Kevin, we're glad to hear that everything went great!

10/10 Cemerlang

Robert

Menginap 1 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you Robert!

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you for the 10/10!

10/10 Cemerlang

Nikolina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Absolutely stunning property. Staff and service went above and beyond. Will recommend this to everyone we know and can’t wait to go back!
Menginap 4 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you greatly! We cannot wait to have you back at our Oasis here in Palm Springs!

10/10 Cemerlang

philippe

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Adults only place
Menginap 2 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you Philippe!

10/10 Cemerlang

Irene

Menginap 5 malam pada Okt 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you kindly!

10/10 Cemerlang

Kacie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Sep 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you!

10/10 Cemerlang

Simone

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful stay and plan to return.
Menginap 2 malam pada Sep 2023
Respons daripada Front Desk pada 4 Nov 2023
Thank you! Looking froward to your return!

10/10 Cemerlang

Marnie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I love how serene, beautiful, and private the villas are. It's one of my favorite places to stay when I need a place in PS.
Menginap 1 malam pada Sep 2023
Respons daripada Front Desk pada 16 Sep 2023
Thank you! We are delighted to hear, and look forward to your return!

10/10 Cemerlang

Zamir

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Let’s talk boutique hotels! I’ve stayed in many hotels and properties in Palm Springs over 20 years now and this place by far is the best. Provide peaceful and relaxing accommodations. The staff are great always and super friendly and courteous. The restaurant manager is so sweet and always making sure you’re have everything you need. The front deck ladies were awesome too and set up for my lady and I a romantic bubble bath with candles. This is my second time here and definitely will be back for more.
Menginap 1 malam pada Sep 2023
Respons daripada Alexandra pada 7 Sep 2023
Thank you so much Zamir for the kind words! We are delighted to hear you had a truly fantastic experience! Looking forward to welcoming you back soon!

10/10 Cemerlang

Sylvia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Small, quiet, private retreat with terrific food and cocktails. Just perfection at every turn. Staff is constantly checking if you need anything. Absolutely amazing! 10 out of 10 even in the dead heat of summer.
Menginap 1 malam pada Ogo 2023
Respons daripada Alexandra pada 25 Ogo 2023
Thank you much Sylvia! We look forward to welcoming you back soon!

10/10 Cemerlang

Scott

Menginap 1 malam pada Ogo 2023
Respons daripada Front Desk pada 7 Sep 2023
Thank you for you're review, we look forward to welcoming you back!

8/10 Baik

Omry

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My wife and I came to this property to have a relaxing vacation. We really liked how private it was. I know that some villas are more private than others. We opted To get an upgraded room. We felt very comfortand enjoyed our stay. The property and stuff was very nice everything was very clean. Complimentary breakfast was very good and we enjoyed the restaurant at the pool.. The location was amazing, you couldn't ask for a better location 2 things that I didn't Like was we got our room pretty late. Which I believe we could have got it earlier. Because they had finished cleaning it sooner. And forgot to Call us which is not really the reason that I didn't like. But I didn't like that. They rushed us out at 11 The next day. We would have enjoyed a late checkout. Which every hotel offers an extra hour to complimentary and would have spent more money at the pool. The other thing I didn't like was when they bring you your breakfast in the morning that they just walk in to The villa. My wife was in the shower and I was getting dressed in the living room area. I would have expected the food to be left at the door or for someone to knock. But definitely overall a beautiful stay. And we would definitely come back again.
Menginap 1 malam pada Ogo 2023
Respons daripada Front Desk pada 26 Ogo 2023
Thank you Omry for your review! I am sorry to hear about the few hiccups, we look forward to making your next trip extra special!

10/10 Cemerlang

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023
Respons daripada Alexandra pada 26 Ogo 2023
Thank you, we look forward to welcoming you back!

10/10 Cemerlang

Rochella

Menginap 2 malam pada Jul 2023
Respons daripada Alexandra pada 25 Ogo 2023
Thank you, we look forward to your return!

10/10 Cemerlang

Mathew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jul 2023
Respons daripada Front Desk pada 27 Jul 2023
Thank you for staying with us, we appreciate the feedback and hope to see you in the future. :)

10/10 Cemerlang

Vratislav

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was excellent
Menginap 1 malam pada Jul 2023
Respons daripada Front Desk pada 27 Jul 2023
Thank you for staying with us, we appreciate the feedback and hope to see you in the future. :)

10/10 Cemerlang

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful boutique hotel, excellent food and drinks and staff was great! Will definitely be coming back!
Menginap 1 malam pada Jun 2023
Respons daripada Bri pada 23 Jun 2023
We are pleased to hear you enjoyed your full experience at LSV! We hope to see you soon!

8/10 Baik

Alana

Menginap 2 malam pada Jun 2023
Respons daripada Front Desk pada 27 Jul 2023
Thank you for staying with us, we appreciate the feedback and hope to see you in the future. :)

10/10 Cemerlang

Gloria, Newport Coast

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Quick weekend getaway with hubby for Father’s Day. We loved our premium Villa with spa/plunge pool. Quiet, safe, clean and very relaxing.
Menginap 2 malam pada Jun 2023
Respons daripada Bri pada 23 Jun 2023
Thank you for choosing such a special day at La Serena Villas! We are pleased to know you enjoyed our spa Suite and overall stay!

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jun 2023
Respons daripada Front Desk pada 27 Jul 2023
Thank you for staying with us, we appreciate the feedback and hope to see you in the future. :)

10/10 Cemerlang

Richard

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We had a great stay at La Serena. the room was big, nice. would definitely stay there again.
Menginap 1 malam pada Jun 2023
Respons daripada Bri pada 23 Jun 2023
It was nice having you Richard! Thank you for choosing La Serena Villas for your stay!

6/10 Boleh diterima

Jinyoung

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Jun 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Mei 2023
Respons daripada JB pada 6 Jun 2023
Thanks for the 10 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Cemerlang

Liisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2023
Respons daripada JB pada 15 Mei 2023
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Cemerlang

Camie Jo

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was beautiful, quiet, a great location, and the staff was amazing.
Menginap 4 malam pada Apr 2023
Respons daripada JB pada 12 Apr 2023
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and we look forward to welcoming you back again very soon.

10/10 Cemerlang

David, Los Angeles

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This small boutique hotel packs a big punch. The room 15 was excellent and well equipped. The bed comfy and the whole area, sitting room, garden terrace and hot tub felt very well designed and a lot for the money. The restaurant was excellent and the waiting staff were terrific and very helpful.overall we had a romantic and fun stay. I would recommend and stay again.
Menginap 2 malam pada Mac 2023
Respons daripada JB pada 3 Apr 2023
Thank you so much for the wonderful review. We're so happy to hear you enjoyed your stay and were pleasantly surprised. We look forward to welcoming you back again very soon.