2/10 Teruk
Jill
24 Sep 2025
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This is a cute little property with it's own retro charm. This was my fifth stay and unfortunately it will be my last.
I can live with the pool being refurbished even though I booked a poolside room. But that's just the start. The chair broke and dumped me on the floor when I sat down. After over a week I still have the scab & bruise on my knee. A noise began at midnight, like tennis shoes in a dryer, and lasted until 6. I finally got up at 4 and made a video, recording the sound. The mini fridge froze & ruined my food. I found the front desk clerk at 6:30 and tried to explain and show him the video. He told me it "isn't worth nothing." And refused to look at it. He said he would throw away the chair, and that's great but how does it help me? He said it was my fault for putting my food in the fridge, and that the noise was probably "someone walking around upstairs." The noise was through the wall, not from the ceiling. After telling me "You know I don't have to be nice to you. " he refused to give me any contact information for the manager but said he would perhaps have him call me in a couple weeks
He refused to give me his name also. The rudeness alone is worth a comped night.
It was over the top.
Jill
Menginap 1 malam pada Sep 2025
