Best Luxury Hotels in Padang Serai

"The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in. "

"Clean room, courteous staff, stored bags for us before and after check-out times. Staff were knowledgeable about the area and able to point us to the best available local locations when needed. "

"Generally friendly staff"

"The hotel has a great location, it’s close to all the key landmarks in Georgetown, around bars, restaurants, etc. However, the rooms are definitely not in good condition with issues like the shower head being broken among others. Staff are nice and it’s a decent place to stay for a short trip."

"staff are very helpful."

"Excellent staff, professional and helpful, newer property. Gorgeous sea view and Instagramable bath situation but our AC didn’t work well (24C for our whole stay though we dropped it to 16C as soon as we checked it). They tried but unable to fix it and were not offered a change of room…"