8/10 Good
Anna
Travelled with family
18 Jun 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Thank you to the hotel for the service, great staff. I really liked the breakfasts, there are options to choose from and an assortment on the tables. I would also like to mention the pool with warm water. we were there in the evening and had a great time.
But there were moments that I really didn't like. We took the Junior Cottage room for four people with a double bed and a sofa. We had to unfold the sofa ourselves, although the room for four was booked in advance. There were no extra pillows in the room, I had to run back to the reception. The sofa is too small for two people. Thank you for providing us with an additional rollover. But the mattress of both the sofa and the folding bed are very uncomfortable, you can feel the springs and bend a lot. My back hurt after the night. There was only one blanket, the rest of the beds had thin blankets, so it was cold at night. I still don't understand why a room with two double beds (and most likely comfortable ones) is cheaper than this one. We preferred to change rooms, but we didn't want to waste time, we lost a lot of time preparing our room, carrying pillows and moving furniture, so we had to change our plans to get everything done in time.
I recommend replacing the sofa in the rooms, preparing the room in advance if it is for four people, taking more photos (the photo gives the impression that the room is two-room).
Anna
Stayed 1 night in Jun 2024