Ozona Hotels with Swimming Pool

"we've stayed a few times because it's halfway from home to our destination. Breakfast is good if you get there in time to get some, staff usually refuses to put more out if breakfast is ending within 30 to 45 min so don't wait too late. Rooms are old but fine, definitely smell old but gets better with AC on. And make sure you ask for the AC to be turned on, we got there late one time to a room at 100 degrees and it took over 2 hours to cool. This time I requested it be on and they did turn it on. They did not note the pet room I specifically booked from hotels .com and tried to turn us away at midnight due to having a dog... that I had messaged them about and specifically booked a pet friendly room. She insisted they couldn't see that note and it wasn't their problem. I had proof from hotels .com as reservation said pet friendly. At my insistence when she refused to let us in our room with a pet she called the manager and he said to give us the room. Hopefully they figure this out because it was not a pleasant discovery at midnight with a dog and 4 kids. "

"Yes"

"Very clean nice hotel. "

"Need more cleaning on the hotel room "

"pool didn't work, they lied and said it did.. also there was supposed to be breakfast from 6-0"

"Everything was clean, and the amenities were just as expected - meaning everything worked and I was able to have a comfortable evening and morning. The staff was friendly. I would stay there again."