4/10 Lemah
John
Mengembara bersama keluarga
15 Jun 2024
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dirty & Run Down. Really Dirty.
The facility is run down and simply dirty throughout. The photographs online are deceptive and not representative of the current state of the facility.
My first clue was the common hall, followed by the room where there were stains in the carpet, the toilet not fully cleaned, nor the sink. The iron warmed but did not fully work, the ironing board was torn and more.
The dining area is awful. Over the two days there the tables were only wiped down once I think, if that, as I constantly saw that no one cleaned up after breakfast and the table tops were dirty when we arrived at the hotel the first night and only cleaned late the next night. Food that I saw left in the waffle maker was there the next day and many items were not restocked which is a shame for such a small kitchen.
We stayed 2 nights and after stopping back in on the first day I asked for the room to be serviced as it had not been by 1.00. We returned around 11.00 that night and it had never been serviced. I received an apology and an offer for a new room but that late we dealt with it and I feel housekeeping is such a basic that I should not have to ask for.
I gave this a poor rating overall because of the location having stayed in Indiana previously where I will return to if the Hampton Inn is full. I gambled on the Comfort Inn, lost, and recommend you do not gamble on it either.
John
Menginap 1 malam pada Jun 2024