Front of property – evening/night

Reviews of Wingate by Wyndham Kanata West Ottawa

3 out of 5
Wingate by Wyndham Kanata West Ottawa
8600 Campeau Drive, Ottawa, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 910 out of 1424 reviews" "
Rating 8 - Good. 347 out of 1424 reviews" "
Rating 6 - Okay. 79 out of 1424 reviews" "
Rating 4 - Poor. 45 out of 1424 reviews" "
Rating 2 - Terrible. 43 out of 1424 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 23 May 2024
Thank you for sharing your "thumbs up" regarding your stay at our Wingate by Wyndham Kanata West Ottawa hotel.With amenities such as our bar+kitchen lounge, indoor pool and 24-hour Life Fitness gym, and on-site meeting rooms and catering, we can provide you with everything you need to stay connected, on-schedule, productive, and ready for whatever comes next.

6/10 Okay

Jila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice staff
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 21 May 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 20 May 2024
We are pleased that our clean, modern facilities met with your expectations. Whenever you travel to the Kanata West-Ottawa area, we hope that you will consider us.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ken K. - General Manager on 20 May 2024
Thank you for your review. Whether relaxing in our indoor pool and hot tub, enjoying a drink or a bite at our bar+kitchen lounge or streaming your favourite show to your guestroom TV with our free Google Chromecast - we will keep you connected to what's important to you.We hope to welcome you the next time you need a hotel in Kanata West Ottawa.

8/10 Good

Cindy

Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 20 May 2024
Thank you for taking the time to tell us about your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We appreciate receiving feedback from our guests. Enjoy amenities such as our bar+kitchen lounge, where we offer drinks and small bites with a focus on you, our guest. Service defines the Wingate by Wyndham experience.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2024
Response from Ken K. - General Manager on 19 May 2024
We appreciate your feedback regarding your experience with our team members. Each is uncommonly dedicated to providing the very best of hospitality to our valued guests. We look forward to welcoming you to our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Maria, San juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 18 May 2024
Thank you for sharing your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.With amenities such as our bar+kitchen lounge, indoor pool and 24-hour Life Fitness gym, and on-site meeting rooms and catering, we can provide you with everything you need to stay connected, on-schedule, productive, and ready for whatever comes next.

8/10 Good

Peggy

Travelled with family
Nothing too special about the property. Convenient parking.
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 19 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel.At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat.We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in May 2024
Response from Ken K. - General Manager on 16 May 2024
We appreciate your feedback regarding your experience with our team members. Each is uncommonly dedicated to providing the very best of hospitality to our valued guests. We look forward to welcoming you to our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Ken K. - General Manager on 16 May 2024
Thank you for taking the time to tell us about your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We appreciate receiving feedback from our guests. Enjoy amenities such as our bar+kitchen lounge, where we offer drinks and small bites with a focus on you, our guest. Service defines the Wingate by Wyndham experience.

10/10 Excellent

Melanie

Travelled with family
Liked: Property conditions & facilities
Nice to have the restaurant and bar available. Good cocktails and great fish n chips and cheese sticks Clean, calming nice to relax to after a 9 hour drive
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 15 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel.Whether relaxing in our indoor pool and hot tub, enjoying a drink or a bite at our bar+kitchen lounge or streaming your favourite show to your guestroom TV with our free Google Chromecast - we seek to keep you connected to what's important to you.At Wingate by Wyndham Kanata West Ottawa, we understand that modern life can be demanding. Our goal is to support you in achieving balance so that you can get more done without missing a beat.We hope to welcome you the next time you need a hotel in Kanata West Ottawa.

8/10 Good

Barbara

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was large and clean but echoing. Breakfast left a lot to be desired.
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 13 May 2024
Thank you for taking the time to tell us about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.We appreciate your words regarding the cleanliness of our hotel.Thank you too for your feedback concerning our free breakfast. We can appreciate the benefit that a wholesome breakfast has on our overall sense of wellness to start the day. We have noted your comments and will use them as we look to further improve our guest experience in this area.

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the price and facilities. Also breakast was included
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 13 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel.At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat.We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

6/10 Okay

Abel

Travelled with partner
Expedia accepted my debit card for the reservation and the Hotel refused it. I was offered to cancel my reservation late at night without no alternative. That was disrespectful. That was not normal.
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 13 May 2024
We are sorry to learn of your disappointment with our hotel. We understand how your expectations were not met with respect to checking in.Our policies with respect to the requirements to register as a guest – the need for a credit card and photo ID to be presented at the time of check-in are prominently communicated during the booking process. We make every effort to advise our guests of such requirements in advance and through subsequent pre-arrival messages. These policies are a common industry practice intended to help ensure a safe environment for guests and staff.We hope to have the pleasure of welcoming during future travel.

6/10 Okay

Abel

Travelled with partner
Expedia accepted my debit card for the reservation and the Hotel refused it. I was offered to cancel my reservation late at night without no alternative. That was disrespectful. That was not normal.
Stayed 5 nights in May 2024
Response from Ken K. - General Manager on 13 May 2024
Our goal is to provide you with efficient and helpful service. We regret that we did not meet with your expectations in some respects.Our policies with respect to the requirements to register as a guest – the need for a credit card and photo ID to be presented at the time of check-in, are prominently communicated during the booking process. We make every effort to advise our guests of such requirements at the time of booking and in subsequent electronic messages. These policies are a common industry practice intended to help ensure a safe environment for guests and staff.

10/10 Excellent

Carmeline

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean. Will definitely go again
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 13 May 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean.
Stayed 2 nights in May 2024
Response from Ken K. - General Manager on 12 May 2024
We are pleased that our clean, modern facilities met with your expectations. Our guestrooms are thoughtfully designed with elements that calm and promote relaxation. We hope to revive travelers thus allowing them to stay connected, on-schedule, productive, and ready for whatever comes next.Whenever you travel to the Kanata West-Ottawa area, we hope that you will consider us.

8/10 Good

Tyler

Travelled with partner
Liked: Amenities
Beds are super comfy, pool and hot tub was great and so relaxing, staff is incredibly polite, helpful And accommodating. Would definitely come back.
Stayed 1 night in May 2024
Response from Guest Service on 12 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel, well appointed. Not too many evening dinning options within easy walking distance.
Stayed 3 nights in May 2024
Response from Guest Service on 9 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

Keith

Stayed 1 night in May 2024
Response from Guest Service on 7 May 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we hav red stayed in over the last two years! The only negative was a coffee mark on the window sill that wasn’t clean, and the wall paper starting to come off in a new hotel Ike this.
Stayed 1 night in May 2024
Response from Ken K. - General Manager on 6 May 2024
We truly appreciate you sharing your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We are pleased to learn that you enjoyed your stay.We appreciate you alerting us to the minor deficiencies that you describe with respect to the preparation of your guestroom. We aim to demonstrate the greatest attention to detail and an exceptionally clean room and well-maintained room is a part of that focus. We will alert our maintenance team for follow up action.We greatly appreciate your business.

10/10 Excellent

Ashley

Stayed 2 nights in May 2024
Response from Guest Services on 6 May 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

James F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always quiet and clean.
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 6 May 2024
We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.Our intention at Wingate by Wyndham is to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next.We hope to welcome you to our Kanata West Ottawa hotel soon.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, right off the highway and across from Tanger outlet mall. Clean, comfortable rooms.
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 4 May 2024
Thank you for taking the time to tell us about your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We appreciate receiving feedback from our guests. Enjoy amenities such as our bar+kitchen lounge, where we offer drinks and small bites with a focus on you, our guest. Service defines the Wingate by Wyndham experience.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and good breakfast
Stayed 3 nights in Apr 2024
Response from Ken K. - General Manager on 2 May 2024
Thank you for taking the time to tell us about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.We can appreciate the benefit that a wholesome breakfast has on our overall sense of wellness to start the day. We are happy that you enjoyed our free hot breakfast.

2/10 Terrible

Iwona

Liked: Cleanliness
Disliked: Staff & service, amenities
No late check out, noisy breakfast surroundings, it was quiet first night I stayed, next looks like hotel was fully booked, so the staff couldn't handle large crowd.
Stayed 2 nights in Apr 2024
Response from Ken K. - General Manager on 30 Apr 2024
We appreciate the opportunity to extend a courtesy late check-out to our guests whenever possible. At times, we must respectfully decline requests for a later check-out in order to ensure that arriving guests may register for their rooms by the posted times. Even during the busiest of times, each of our team members is uncommonly dedicated to providing the very best of hospitality to our valued guests. Thank you for your comments. We hope to be of service to you soon.

10/10 Excellent

IRINA

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Stayed there for work trip and was completely happy with everything! Clean room, friendly and helpful staff, snacks available on site, helpful when tired to look around for food after long work day. Considering to stay there again when travelling for work.
Stayed 3 nights in Apr 2024
Response from Ken K. - General Manager on 29 Apr 2024
We truly appreciate you sharing your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We are pleased to learn that we met your needs.While many hotels offer pleasant guestrooms and popular amenities such as an indoor pool, hot tub and bar, we seek to elevate service hospitality and to be the choice of travelers who value being recognized as individuals.We hope to welcome you the next time you visit Kanata West Ottawa.

10/10 Excellent

Fatoumata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Rohith on 27 Apr 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Cheryl, Carbonear

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean!
Stayed 4 nights in Apr 2024
Response from Ken K. - General Manager on 23 Apr 2024
Thank you for your comments. Our clean and modern design delivers the hotel amenities that travelers want such our indoor pool, hot tub and 24-hour Life Fitness gym featuring SYNRGY360 system.As you point out, we are conveniently located across from Tanger Outlets Ottawa, Cabela’s, and close to Kanata Entertainment Centrum shopping and dining, Canadian Tire Centre, Bell Sensplex and Kanata North Business Park.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from Rohith on 21 Apr 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Raven

Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 10 May 2024
Thank you for your review of our Wingate by Wyndham Kanata West Ottawa hotel. We appreciate your 'perfect' rating.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 13 nights in Apr 2024
Response from Ken K. - General Manager on 18 Apr 2024
We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.Our intention at Wingate by Wyndham is to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next.We hope to welcome you to our Kanata West Ottawa hotel soon.

10/10 Excellent

Todd

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, friendly staff.
Stayed 2 nights in Apr 2024
Response from Ken K. - General Manager on 18 Apr 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Ken K. - General Manager on 16 Apr 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel.At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat.We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

Keith Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ken K. - General Manager on 16 Apr 2024
Thank you for your feedback. Whether relaxing in our indoor pool and hot tub, enjoying a drink or a bite at our bar+kitchen lounge or streaming your favourite show to your guestroom TV with our free Google Chromecast - we will keep you connected to what's important to you.We hope to welcome you the next time you need a hotel in Kanata West Ottawa.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Not the fault of this location: but you can’t safely walk to the Canadian Tire Centre, because the bridge forbids pedestrians.
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 15 Apr 2024
Thank you for your review. We are pleased that you enjoyed your stay at our Wingate by Wyndham Kanata West Ottawa hotel.As you point out, we are conveniently located across from Tanger Outlets Ottawa,and within walkign distance of the Canadian Tire Centre. While the bridges from the north side of highway 417 (where hotel ais located) to the southside where the Canadian Tire Center is located are not pedestrian-friendly, we understand that the City of Ottawa has plans to include a pedestrian walkway in response to the growth of businesses and residences in our area.

8/10 Good

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really new and clean, staff were really friendly, beds were comfortable and breakfast was pretty basic but it did the job. The location worked well for driving into Ottawa. My only complaint is that it seems that they don't have great sound proofing, we could hear so many foot steps, music and voices through the walls. We used white noise and could still hear everything around us.
Stayed 2 nights in Apr 2024
Response from Ken K. - General Manager on 13 Apr 2024
We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.Our intention at Wingate by Wyndham is to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next.We hope to welcome you to our Kanata West Ottawa hotel soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Friendly staff and very clean! Decent breakfast and coffee
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 11 Apr 2024
We appreciate your feedback regarding your experience with our team members. Each is uncommonly dedicated to providing the very best of hospitality to our valued guests. We look forward to welcoming you to our Wingate by Wyndham Kanata West Ottawa hotel.

8/10 Good

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, great breakfast, clean room.
Stayed 1 night in Mar 2024
Response from Ken K. - General Manager on 11 Apr 2024
We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 11 Apr 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel.At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat.We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen lounge, indoor pool, hot tub, and Life Fitness gym.

10/10 Excellent

Arvind

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, nicely maintain, feel fresh, great experience
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 10 Apr 2024
We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.Our purpose at Wingate by Wyndham has always been to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next.We hope to welcome you to our Kanata West Ottawa hotel soon.

10/10 Excellent

Shelley

Travelled with partner
Hotel was very clean. Stuff was excellent very close to everything shopping dining movies would recommend to stay here. We will be back again.
Stayed 3 nights in Apr 2024
Response from Ken K. - General Manager on 8 Apr 2024
Thank you for your review. We are pleased that you enjoyed your stay at our Wingate by Wyndham Kanata West Ottawa hotel.As you point out, we are conveniently located across from Tanger Outlets Ottawa, Cabela’s, and close to Kanata Entertainment Centrum shopping and dining, Canadian Tire Centre, Bell Sensplex and Kanata North Business Park.we look forward to welcoming you.

10/10 Excellent

tharsini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is clean
Stayed 1 night in Feb 2024
Response from Ken K. - General Manager on 8 Apr 2024
Thank you for taking the time to share your experience at our Wingate by Wyndham Kanata West Ottawa hotel. Our clean and modern design delivers the hotel amenities that travelers want such our indoor pool, hot tub and 24-hour Life Fitness gym featuring SYNRGY360 system.

10/10 Excellent

William

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed, true king size. Staff was friendly, building was new, there was a fair bit of parking, near the outlet mall. Soundproofing isnt perfect, could hear footsteps above room. Room was clean apart from some high dust misses and larger debris items on carpet. I am pickier than most however, as I audit cleanliness for a living.
Stayed 1 night in Apr 2024
Response from Ken K. - General Manager on 8 Apr 2024
We truly appreciate you sharing your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We particularly appreciate your insights as a professional with a critical eye to cleanliness. We acknowledge that we can always do more to meet our goals. We are pleased to learn that we met your needs.While many hotels offer pleasant guestrooms and popular amenities such as an indoor pool, hot tub and bar, we seek to elevate service hospitality and to be the choice of travelers who value being recognized as individuals.We hope to welcome you the next time you visit Kanata West Ottawa.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rohith on 9 Apr 2024
We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel. Our purpose at Wingate by Wyndham has always been to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next. We hope to welcome you to our Kanata West Ottawa hotel soon.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ken K. - General Manager on 4 Apr 2024
Thank you for taking the time to provide a rating of your recent stay.

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Friendly staffq
Stayed 2 nights in Mar 2024
Response from Rohith on 1 Apr 2024
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We are pleased that our clean, modern facilities met with your expectations and that each friendly team member demonstrated our Count On Me service culture. We look forward to seeing you at our Wingate by Wyndham Kanata West Ottawa hotel.

10/10 Excellent

Italo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We just stayed over Easter weekend to visit Ottawa. Very convenient, a great shopping mall across the street. A quiet neighbourhood with easy parking. Breakfast included and comfortable good rooms.
Stayed 2 nights in Mar 2024
Response from Ken K. - General Manager on 1 Apr 2024
We thank you for choosing our hotel for your Easter weekend visit. We appreciate your thoughts about your stay at our Wingate by Wyndham Kanata West Ottawa hotel.Our purpose at Wingate by Wyndham has always been to offer hospitality that is authentic and to provide our guests with everything they need to stay connected, on-schedule, productive, and ready for whatever comes next.We hope to welcome you to our Kanata West Ottawa hotel soon.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time staying at the hotel - this time we weren't very lucky with our room as there were some VERY noisy guests but the fron desk staff was exceptional in handling the issue and gave us a new room in a quieter corner. The staff MADE our stay!!! can't say enough compliments about him!
Stayed 1 night in Mar 2024
Response from Ken K. - General Manager on 1 Apr 2024
We appreciate your feedback regarding your experience with our team members. Each is uncommonly dedicated to providing the very best of hospitality to our valued guests. We look forward to welcoming you to our Wingate by Wyndham Kanata West Ottawa hotel.