Kolam renang tertutup, kolam renang terbuka, kerusi lepak pantai
Semak ketersediaan

Ulasan tentang Hilton Lac-Leamy

4.5 out of 5
Hilton Lac-Leamy
3 Boul Du Casino, Gatineau, QC

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 692 daripada 1007 ulasan" "
Penilaian 8 - Baik. 204 daripada 1007 ulasan" "
Penilaian 6 - Boleh diterima. 57 daripada 1007 ulasan" "
Penilaian 4 - Lemah. 32 daripada 1007 ulasan" "
Penilaian 2 - Teruk. 22 daripada 1007 ulasan" "

9.4/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

patrick

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property is a great location staff and service were outstanding
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Sherralee

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I would like to see a bar at the outdoor pool area. It would make it more like a "resort" destination.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Bruno

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel
Menginap 2 malam pada Mei 2024
Respons daripada Justine pada 6 Mei 2024
Thank you! See you soon!

10/10 Cemerlang

Karl Evans

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Très bien
Menginap 1 malam pada Apr 2024
Respons daripada Hilton Lac-Leamy pada 28 Apr 2024
Merci beaucoup pour cette belle note. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous! Au plaisir de vous revoir bientôt!

10/10 Cemerlang

Brandon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Hilton Lac-Lemay pada 28 Apr 2024
Thank you for the beautiful note ! We hope to see you soon !

8/10 Baik

Liam

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
great staff, very nice room, lovely restaurant, great location
Menginap 1 malam pada Feb 2024
Respons daripada Hilton Lac Leamy pada 21 Apr 2024
We are happy to read you enjoyed your experience at the Hilton Lac Leamy! Thank you so much for visiting us and we hope to see you again soon!

10/10 Cemerlang

Chris

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location outside of Ottawa but close enough to stage for a visit to the capital
Menginap 2 malam pada Apr 2024
Respons daripada Hilton Lac Leamy pada 21 Apr 2024
We are happy to read you enjoyed your experience at the Hilton Lac Leamy! Thank you so much for visiting us and we hope to see you again soon should you wish to visit the capital once more!

10/10 Cemerlang

Jean-Simon

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Magnifique douche. Lit ultra confortable. Wow
Menginap 1 malam pada Apr 2024
Respons daripada Hilton Lac Leamy pada 18 Apr 2024
Merci beaucoup pour ce beau commentaire! Au plaisir de vous revoir au Hilton Lac Leamy prochainement.

10/10 Cemerlang

Shawn

Menginap 1 malam pada Apr 2024
Respons daripada Hilton Lac-Lemay pada 28 Apr 2024
Thank you for the note ! We hope to see you soon

10/10 Cemerlang

Sophie

Mengembara bersama pasangan
Tout était parfait
Menginap 1 malam pada Apr 2024
Respons daripada Elsa pada 4 Apr 2024
Merci beaucoup pour ce beau commentaire. On espère vous revoir bientôt !

10/10 Cemerlang

Eugene

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Elsa pada 4 Apr 2024
Merci beaucoup pour cette belle note ! On espère vous revoir bientôt.

2/10 Teruk

Katsi

Menginap 1 malam pada Dis 2023
Respons daripada Sylvie pada 19 Mac 2024
Nous tenons à vous remercier d’avoir pris le temps de compléter le questionnaire au sujet de votre plus récent séjour avec nous. Sachez que nous apprécions vos commentaires et suggestions, car ils nous permettent de maintenir et d'améliorer nos standards de services et de qualité. Notre objectif est d’offrir un service digne d’une note parfaite, soit 10/10 dans toutes les catégories des services offerts à notre hôtel. Le pointage que vous nous avez accordé indique que votre séjour n’a pas été à la hauteur de vos attentes et de nos ambitions.  Nous aimerions avoir la chance de vous parler de vive voix afin de mieux comprendre ce qui s’est passé durant votre séjour et ainsi avoir la chance de rectifier la situation. Vous pouvez nous contacter au 819-790-6444. Anticipant des nouvelles de vous très bientôt, nous vous prions d’accepter, nos plus sincères salutations. ***************************************** We wish to thank you for your time and commitment in completing the Hilton Lac-Leamy guest survey regarding your recent stay. We value your comments and suggestions, as they allow us to maintain, and improve upon our high standards of service. Our goal is to be worthy of a “Perfect 10” score from all of our guests. It has come to our attention that we have not fully realized this ambition.  We would be happy to follow-up with you on any outstanding issue stemming from any aspect of your experience with us. We would like to have the chance to discuss with you over the phone in order to understand better the situation during your stay so we can make things right. You can contact us at 819-790-6444. Hoping to hear from you soon. Sincerely,

10/10 Cemerlang

Myriam

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hôtel impeccable. Service parfait!
Menginap 1 malam pada Mac 2024
Respons daripada Hilton Lac-Leamy pada 18 Mac 2024
Merci énormément pour le beau commentaire! Passez une excellente journée et au plaisir de vous revoir bientôt!

10/10 Cemerlang

Mathieu

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Super séjour !
Menginap 1 malam pada Mac 2024
Respons daripada Hilton Lac-Leamy pada 18 Mac 2024
Merci énormément pour le beau commentaire! Passez une excellente journée!

8/10 Baik

Jo Anne

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The Hotel is stunning and we have stayed previously for a mini holiday right here in our own town. Our grandchildren loved the pool and were so excited to be swimming outside in March. 😊 The Breakfast Brunch staff on March 2nd my husband and our 2 granddaughters were treated like VIPs. Truly wonderful people one lady even went with the girls to the ladies room so Papa didn’t have to stand guard at the ladies room door. The girls are 5 and 7 yrs old. 5/5 10/10 Thank you for being so professional and caring. JoAnne Belisle and Brian Declare
Menginap 1 malam pada Mac 2024
Respons daripada Sylvie pada 19 Mac 2024
In my own personal name and in the name of the entire Hilton Lac-Leamy Team, we wish to thank you for taking the time to share your impressions regarding your most recent stay with us. We are pleased to hear that our personnel were able to meet your expectations. It is with great pride that I will share your kind words with all of my colleagues. We value your comments and suggestions as they allow us to maintain and improve our high standards of service.   We are always here for you. We hope to have the privilege and great pleasure of welcoming you again very soon. Sincerely,

8/10 Baik

Lyne

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We always love staying at the Hilton lac Leamy it is very convenient with the attached casino and beautiful indoor and outdoor heated pool. However I find that for the price of the rooms it should include free bottle of water and this trip there was no soap in the bottles in the shower it was empty.
Menginap 1 malam pada Mac 2024
Respons daripada Sylvie pada 19 Mac 2024
In my own personal name and in the name of the entire Hilton Lac-Leamy Team, we wish to thank you for taking the time to share your impressions regarding your most recent stay with us. We are pleased to hear that our personnel were able to meet your expectations. It is with great pride that I will share your kind words with all of my colleagues. We value your comments and suggestions as they allow us to maintain and improve our high standards of service.   We are always here for you. We hope to have the privilege and great pleasure of welcoming you again very soon. Sincerely,

10/10 Cemerlang

Marco

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Super hôtel avec super équipe, c'est beau et ca vaut le prix
Menginap 1 malam pada Mac 2024
Respons daripada Hilton Lac-Leamy pada 18 Mac 2024
Nous ravie d'entendre que vous avez aimé le Hilton Lac-Leamy ! Passez une excellente journée et au plaisir de vous revoir bientôt!

8/10 Baik

Sri

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The dog walks area outside the Lobby pet waste bags pilling up/ over plow. Walking area leading to pet area the walk area is tripping hazard.
Menginap 2 malam pada Mac 2024
Respons daripada Anouk pada 3 Mac 2024
Thank you for your feedback. I will inform my supervisor of the situation. We are very sorry about the issue.

10/10 Cemerlang

Karine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Hilton Lac-Leamy pada 18 Mac 2024
Merci énormément pour la belle note! Passez une excellente journée et au plaisir de vous revoir bientôt!

10/10 Cemerlang

Patrick

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Parfait comme hotel
Menginap 3 malam pada Feb 2024
Respons daripada Hilton Lac Leamy pada 28 Feb 2024
Excellent, merci pour votre avis. Au plaisir de vous revoir dans un futur proche!

10/10 Cemerlang

Andrew

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great service, was taken care of. Amazing comfort on the king size bed and rooms are gorgeous!
Menginap 1 malam pada Feb 2024
Respons daripada Hilton Lac Leamy pada 28 Feb 2024
We are very pleased to hear this. Thank you for staying at the Hilton Lac Leamy. We hope to see you again in the near future!

10/10 Cemerlang

Micheline

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tout était parfait Personnel Chambre Tranquillité
Menginap 1 malam pada Feb 2024
Respons daripada Hilton Lac-Lemay pada 25 Feb 2024
Merci d'avoir passé un merveilleux séjour avec nous. On est content de pouvoir vous accueillir. À la prochaine!

8/10 Baik

Caroline

Menginap 1 malam pada Feb 2024
Respons daripada Elsa pada 23 Mac 2024
Thank you for this note. Have a wonderful evening.

10/10 Cemerlang

Maurice

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We enjoyed our time at your hotel.
Menginap 1 malam pada Feb 2024
Respons daripada Hilton Lac Leamy pada 20 Feb 2024
We are very pleased to hear that! Thank you for staying at the Hilton Lac Leamy. We look forward to seeing you again!

10/10 Cemerlang

Alain

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Près du casino
Menginap 2 malam pada Feb 2024
Respons daripada Hilton Lac-Lemay pada 26 Feb 2024
Oui! Nous espérons, que vous avez aimé votre séjour!

10/10 Cemerlang

Marc-Andre

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Unique views. Beautiful site. Easily the best hotel in the area.
Menginap 1 malam pada Feb 2024
Respons daripada Hilton Lac Leamy pada 20 Feb 2024
Thank you so much for staying at the Hilton Lac Leamy. We are very happy to hear this message. We hope to see you again in the near future!

8/10 Baik

Randy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Elsa pada 17 Feb 2024
Merci beaucoup pour cette très belle note. On espère vous revoir bientôt !

6/10 Boleh diterima

Jean-Luc

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Charles pada 15 Feb 2024
Nous nous excusons que votre séjour parmi nous n'était pas au niveau de vos attentes. N'hésitez pas de nous contacter directement si vous désirez nous partager votre expérience.

10/10 Cemerlang

michele

Menginap 1 malam pada Feb 2024
Respons daripada Elsa pada 23 Mac 2024
Thank you for this rate. We are looking forward to see you on your next stay. Have a wonderful evening !

10/10 Cemerlang

Jean-Philippe

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tr
Menginap 1 malam pada Feb 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d'entendre que vous avez passez un beau séjour parmi nous! Merci de la bonne note!

6/10 Boleh diterima

Gary

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Nice room and property but we went there for a winter getaway and for price we were expecting the amenities to be working. Both men's and woman's steam rooms were out of order, one of the out door hot tubs was empty and out of order the other hot tub was set to 97 degrees which is far from hot, it's less than body temp. Staff said they have no control of temp it was controlled by corporate. Outdoor pool was nice though, the jets that feed were far warmer than the "hot tub"
Menginap 1 malam pada Feb 2024
Respons daripada Charles pada 15 Feb 2024
We are very sorry to hear these issues affected the quality of your stay. If you can contact us directly, we would love to speak of these issues with you. Thank you for your feedback and we look forward to hearing from you.

10/10 Cemerlang

Sylvain

Menginap 1 malam pada Feb 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d'entendre que vous avez passé un beau séjour parmi nous! Merci de la bonne note!

10/10 Cemerlang

Marie-Eve

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Superbe hôtel, chambre très confortable
Menginap 1 malam pada Feb 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d’entendre que vous avez passé un beau séjour parmi nous! Merci des beaux commentaires!

2/10 Teruk

Ahmad

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Horrible experience . Something needs to change !
Not good at all .they had not one water bottle (450$ room btw ) , I went to vending machine and it was not working , I understand that it’s a third party but im your customer , without any water , running around at 4 am trying to find water and your staff literally said they have no water and to drink from the fountain . Me and my pregnant spouse had to go down to drink from the fountain at 4 am and whenever we got a thirsty . Ridiculous , I am paying a lot of money for that ? You can’t even put two water bottles ? Motels put water bottles but you want to save 1.5$ on a customer that spent over 750$ (room , food , alcohol ) in one night . I wanted to stay 4 nights but the service was so bad I stayed and left super thirsty and upset . I order breakfast with a coke and ice tea , the food comes with no butter no coke no ice tea and it took him 38 minutes to bring it up . Our food got cold and we didn’t eat it (116$ breakfast) .how does it take 38 min to grab a can of coke and bottle of ice tea and some butter ? There’s nothing to cook !!!! I have stayed at 60$ motels with better service and that’s me being honest . Talking nicely to people does not solve issues . The staff was very nice telling me there is no way for them to get me water or any liquids when was very nice handing me the warm coke 38 minutes after giving us our breakfast .
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are very sorry to hear you did not enjoy your stay with us. If you can contact us directly, we would love to speak of these issues with you. Thank you for your feedback and we look forward to hearing from you.

8/10 Baik

Lyne

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
L'accessibilité au casino. Le brunch au resto l'arôme tres bien.
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d’entendre que vous avez passés un beau séjour parmi nous! Merci des beaux commentaires!

4/10 Lemah

Reetesh

Tidak sukakan: Keadaan hartanah & kemudahan
Did not get the room type requested.
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We do apologize for the inconvenience this caused. Please do not hesitate to contact us directly if you would like to speak more about this issue.

10/10 Cemerlang

sophie

Menginap 1 malam pada Jan 2024
Respons daripada Elsa pada 23 Mac 2024
Thank you for this note. Have a wonderful evening.

10/10 Cemerlang

Richard

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to everything short walk to casino
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

8/10 Baik

SHARON

Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

10/10 Cemerlang

Éric

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Très bien! Nous avons été surclassé à notre arrivé
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d’entendre que vous avez passé un beau séjour parmi nous! Merci des beaux commentaires!

10/10 Cemerlang

Kevin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Une très belle Hôtel, attenante au casino, personnel attentionné et disponible pour sa clientèle.
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d’entendre que vous avez passé un beau séjour parmi nous! Merci des beaux commentaires!

10/10 Cemerlang

Matthew

Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

10/10 Cemerlang

pierre

Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d'entendre que vous avez passé un beau séjour parmi nous! Merci de la bonne note!

10/10 Cemerlang

Roberto

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
All perfect exept cofee cup was dirty
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating! (we do apologize for the coffee cup)

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d'entendre que vous avez passé un beau séjour parmi nous! Merci de la bonne note!

8/10 Baik

Leonard

Menginap 2 malam pada Dis 2023
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

10/10 Cemerlang

Nancy

Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
Nous sommes ravis d'entendre que vous avez passé un beau séjour parmi nous! Merci de la bonne note!

10/10 Cemerlang

Jeff

Menginap 1 malam pada Jan 2024
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

8/10 Baik

Michael A

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!

10/10 Cemerlang

Stephanie

Menginap 1 malam pada Dis 2023
Respons daripada Charles pada 15 Feb 2024
We are delighted to hear you enjoyed your stay with us! Thank you for the good rating!