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Ulasan tentang Fairfield Inn & Suites by Marriott Ottawa Airport

2.5 out of 5
Fairfield Inn & Suites by Marriott Ottawa Airport
135 Thad Johnson Private, Ottawa, ON

Ulasan

9.6

Luar Biasa

Penilaian 10 - Cemerlang. 1440 daripada 1791 ulasan" "
Penilaian 8 - Baik. 265 daripada 1791 ulasan" "
Penilaian 6 - Boleh diterima. 41 daripada 1791 ulasan" "
Penilaian 4 - Lemah. 19 daripada 1791 ulasan" "
Penilaian 2 - Teruk. 26 daripada 1791 ulasan" "

9.8/10

Kebersihan

9.6/10

Kakitangan & perkhidmatan

9.4/10

Kemudahan

9.8/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

Vlada

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Newer hotel close to airport. Room was clean, very comfortable. Very good buffet breakfast with several options for eggs, various condiments, waffle station. Highly recommend
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

ADIL

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice rooms
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 23 Mei 2024
Hello Adil, thank you for your review!

10/10 Cemerlang

Marites

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was amazing- clean and spacious and comfortable. It only made me wish I could stay longer. The customer service was superb. The breakfast was absolutely delicious. If I do come back, I would stay here again.
Menginap 2 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 23 Mei 2024
Hello Marites, thank you so much for your positive review, we hope to see you back soon.

8/10 Baik

Ran

Great hotel
Menginap 2 malam pada Mei 2024
Respons daripada andrea pada 21 Mei 2024
Thank you for your review

10/10 Cemerlang

Suresh

Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Excellent place to stay relax and enjoy plane watching
Menginap 3 malam pada Mei 2024
Respons daripada andrea pada 21 Mei 2024
We are glad you had a great stay with us. Hope to see you soon

8/10 Baik

Sandeep

Mengembara bersama keluarga
Good experience ..I wish breakfast could be more better and include more varieties
Menginap 2 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 22 Mei 2024
Good Evening Sandeep, I am sorry to hear our buffet was not up to your satisfaction. I will pass this along with our breakfast supervisors.

8/10 Baik

Randy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our first night was rough, delayed flights meant we did not get in until 4:30 am. Our room was directly over the free breakfast area, and noise comes straight through to any rooms directly above, so we were up at 7. The second night we were on the sixth floor....much better. Would recommend staying here, just ask for a higher floor. The hotel staff were great, the rooms were clean and well appointed. The hotel/ airport shuttle was prompt with friendly service. Would stay again.
Menginap 1 malam pada Mei 2024
Respons daripada Chris - Guest Service Agent pada 21 Mei 2024
Good afternoon Randy, thank you for the positive review. We will ensure to pass along your message about the noise to our front desk management team. We hope to see you again!

10/10 Cemerlang

Wilma

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent experience. We felt welcome since the moment we walked into the hotel. The receptionist was able to accommodate my request and she made sure we were feeling comfortable during our stay. The room where we stayed, had a amazing view of the airport; we enjoyed watching some take off and arrivals. The breakfast is really good, and you have many options to choose from.
Menginap 1 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 20 Mei 2024
Good Evening Ms. WilmaThank you so much for taking the time to let us know about your stay, Making you feel comfortable during your stay is something we strive to do here at Fairfield and we are delighted to here we accomplished that for you.

10/10 Cemerlang

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A great experience at check in and check out. Clean, fast and friendly service.
Menginap 2 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 20 Mei 2024
Good Evening Natalie.Thank you so much for taking the time to let us know about your stay! We are delighted to hear you had a great experience and hope to see you again in the future

10/10 Cemerlang

Cyril

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bien
Menginap 2 malam pada Mei 2024
Respons daripada Melika ( responsable de service) pada 20 Mei 2024
Bonne soirée. Merci pour votre avis

10/10 Cemerlang

Selena

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
big shoutout to the concierges at the front desk! amazing service
Menginap 2 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 20 Mei 2024
Good Evening Selena.Thank you for taking the time to let us know about your stay! We are so glad to hear you found the service amazing! Hope to see you again in the future

8/10 Baik

Jihye

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is overall good experience staying this hotel. Too crowdy in the swimming pool when long weekend.
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 20 Mei 2024
Hello Jihye, thank you so much for your positive review! Hopefully we can welcome you back soon!

6/10 Boleh diterima

Ryan

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
I tried to buy Tylenol and Advil and the hotel didn’t carry it. The place was very bland. There are no extra amenities nearby.
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 20 Mei 2024
Hello Ryan! We strive to provide the highest standard of hospitality to our guests and are sorry that we did not meet your expectations. We take your comments to heart and will be sure to pass them along to our management team.

10/10 Cemerlang

Erin

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great - beautiful hotel
Menginap 1 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 20 Mei 2024
Good Evening Erin.Thank you for taking the time out of your day to leave us a review. We hope to see you again in the future

10/10 Cemerlang

SHELLEY

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was huge, breakfast is decent and staff were wonderful.
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 20 Mei 2024
Hello Shelley, thank you so much for your review, we are thrilled to hear that you enjoyed your stay with us!

2/10 Teruk

Shallu

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was not cleaned when requested
Menginap 3 malam pada Mei 2024
Respons daripada Chris - Guest Service Agent pada 20 Mei 2024
Good morning Shallu, thank you for the review. We apologize that your room was not cleaned, we will ensure to pass along your message to housekeeping. We hope to see you again.

10/10 Cemerlang

Jossy

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Très beau séjour à cet hôtel, nous avons apprécié le déjeuner inclus, la piscine et le bain tourbillon. Hôtel très propre.
Menginap 2 malam pada Mei 2024
Respons daripada Rylan Baker - Coordonnateur des Réservations pada 20 Mei 2024
Bonjour Jossy, merci beaucoup pour votre réponse. Nous espérons vous revoir bientôt!

10/10 Cemerlang

Amit

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Upscale and elegant...spacious rooms with plenty of amenities and wonderful, friendlly staff.
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 20 Mei 2024
Hello Amit, thank you so much for your positive review, we hope to welcome you back soon!

8/10 Baik

Tyler Jonathan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Large rooms, great walk in showers,
Menginap 3 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 20 Mei 2024
Hello Tyler, thank you so much for your review, we hope to welcome you back to our hotel soon!

10/10 Cemerlang

Shermaine De Castro

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Chris - Guest Service Agent pada 20 Mei 2024
Good morning Shermaine De Castro, thank you for the positive review. We are happy to hear you enjoyed your stay with us! We hope to see you again.

6/10 Boleh diterima

Tyren

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tv/shower drain was clogged
Menginap 1 malam pada Mei 2024
Respons daripada Chris - Guest Service Agent pada 16 Mei 2024
Good morning Tyren, thank you for the review. We apologize that your drain was clogged, we will ensure to pass along your message to our maintenance management team. We hope to see you again.

10/10 Cemerlang

Francis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 14 Mei 2024
Thank you for your review!

10/10 Cemerlang

Michel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best hotel in Ottawa
Menginap 2 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 13 Mei 2024
Hello Michel, thank you so much for your review! We hope to welcome you back again soon!

10/10 Cemerlang

DRISSI

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Only good feedback!!
Menginap 2 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 13 Mei 2024
Thank you for your review, we're thrilled to hear you enjoyed your stay with us!

10/10 Cemerlang

Eleanor

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Clean, quiet, fresh. My family and I had a great time. Free breakfast is always a win and it was delicious.
Menginap 1 malam pada Mei 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 10 Mei 2024
Hello Eleanor, thank you so much for your positive review! We are thrilled that you enjoyed your stay with us and we hope to welcome you back in the near future.

10/10 Cemerlang

Colleen, Victoria

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and very nice hotel close to the airport. The staff are very kind and helpful!
Menginap 1 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 10 Mei 2024
Good Morning Colleen, Thank you for taking the time to let us know about your stay! We are delighted to hear you had a great experience and found our staff to be kind and helpful!We hope to see you back in the future

10/10 Cemerlang

Vichaya

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was very clean with lots of space in the hallway. Dinning room was large. Staff were friendly. Although it is close to the airport, it was very quiet in our room. We will definitely will come back for the next trip.
Menginap 4 malam pada Mei 2024
Respons daripada andrea pada 9 Mei 2024
Thank you for your positive review. We are glad you enjoyed your stay here at the Fairfield.

10/10 Cemerlang

Stacey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada andrea pada 9 Mei 2024
Thank you for you review

10/10 Cemerlang

Anna

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The unit was quiet. Service was friendly and efficient
Menginap 1 malam pada Mei 2024
Respons daripada andrea pada 7 Mei 2024
Thank you for your positive review

10/10 Cemerlang

Ben-Jay

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Melika (Manager On Duty) pada 7 Mei 2024
Good Afternoon Ben-JayThank you for taking the time to leave us a positive review! We hope to see you again in the future

10/10 Cemerlang

Ritesh

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Area was quite and also easily accessible to airport
Menginap 1 malam pada Mei 2024
Respons daripada andrea pada 7 Mei 2024
Thank you for your review

10/10 Cemerlang

Rong

Very good
Menginap 2 malam pada Mei 2024
Respons daripada Andrea pada 7 Mei 2024
Thank you for your review

10/10 Cemerlang

Albert

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All services
Menginap 2 malam pada Apr 2024
Respons daripada andrea pada 7 Mei 2024
Thank you for your review

6/10 Boleh diterima

Darina

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
D
Menginap 1 malam pada Mei 2024
Respons daripada Chris - Guest Service Agent pada 6 Mei 2024
Good morning Darina, thank you for the review. We are happy to hear you enjoyed your stay with us today. We hope to see you again!

6/10 Boleh diterima

Sarah

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 4 Mei 2024
Good Evening Sarah. Thank you for taking the time to let us know about your stay. Please let us know how in the future we can turn your 3 star into a 5 star experience as your loyalty is important to us

10/10 Cemerlang

peter

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Menginap 1 malam pada Mei 2024
Respons daripada Melika (Manager On Duty) pada 2 Mei 2024
Good Evening Peter.Thank you for taking the time to let us know about your stay, We are delighted you had an excellent time and look forward to seeing you back in the future

10/10 Cemerlang

Monica

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lovely, comfortable hotel. It was weekend of tournaments so it was bit loud late into the night but the facility and staff were absolutely wonderful!
Menginap 4 malam pada Apr 2024
Respons daripada Michaela pada 1 Mei 2024
Thank you for taking your time to send us a feedback. We are glad the you enjoyed your stay with us. Looking forward to your next visit in our hotel.

10/10 Cemerlang

jason

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location super close to the EY Center and also the airport
Menginap 1 malam pada Apr 2024
Respons daripada Chris - Guest Service Agent pada 1 Mei 2024
Good afternoon Jason, thank you for the positive review. We are happy to hear you appreciated our location! We hope to see you again.

10/10 Cemerlang

Bernadette

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The rooms were beautiful, huge clean every detail down to the left made out of towels for my granddaughters. We were able to walk across the street to the convention center. We stayed for volleyball provincials getting everything within 10 minutes. I highly recommend this property.
Menginap 4 malam pada Apr 2024
Respons daripada Melika (Manager On Duty) pada 29 Apr 2024
Good Evening Bernadette, Thank you so much for taking the time to let us know about your experience staying here at Fairfield. We are delighted to hear you had a good time and we hope to see you again in the future

10/10 Cemerlang

Kent

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Andrea pada 28 Apr 2024
Thank you for your review

8/10 Baik

Xin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Andrea pada 28 Apr 2024
Thank you for your review

10/10 Cemerlang

Sylvie, North Fort Myers

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful property, clean, large rooms, great staff.
Menginap 1 malam pada Apr 2024
Respons daripada Rylan Baker pada 26 Apr 2024
Hello Sylvie, thank you so much for your review! We're delighted to hear you enjoyed your stay and we hope to welcome you back soon!

10/10 Cemerlang

Sutharsan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything is good about this Hotel, The only thing is that this Hotel does not have a Restaurant or Bar inside the Hotel. You have to Walk to the Hilton Hotel right beside this Hotel to have a Drink or if you want to eat something. Other than this, this Hotel had great Breakfast.
Menginap 2 malam pada Apr 2024
Respons daripada Rylan Baker pada 23 Apr 2024
Hello Sutharsan,We are delighted to hear that you enjoyed your stay at our hotel, thank you so much for your review! We take your comments whole-heartedly and will be sure to pass them along to our management team to consider. We hope to welcome you back again in the near future!

10/10 Cemerlang

Edward Mosher

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The shuttle service was not ideal, only 4 people could fit so we had to wait another 15-20 minutes. The room was amazing and all the staff was accommodating!
Menginap 1 malam pada Apr 2024
Respons daripada Melika (Manager On Duty) pada 22 Apr 2024
Good Evening Mr. Mosher,Thank you for taking the time to let us know about your stay. We are delighted to hear you enjoyed the room and found our staff to be accommodating! We are sorry to hear our regular shuttle van was broken during your time of stay, Hopefully when you return it will be back up and running as it accommodates many people.

10/10 Cemerlang

Jeff

Mengembara bersama pasangan
Sukakan: Kemudahan
This was a beautiful hotel. We were pleasantly surprised.
Menginap 1 malam pada Apr 2024
Respons daripada Rylan - Reservations Coordinator pada 22 Apr 2024
Hello Jeff, we're thrilled to hear you enjoyed your stay, thank you for your review!

10/10 Cemerlang

Rwan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Spacious
Menginap 3 malam pada Apr 2024
Respons daripada Michaela pada 21 Apr 2024
Thank you for your great review. We appreciate the feedback and we are looking forward to you r next stay in our establishment. Have a great week ahead

10/10 Cemerlang

Melissa

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Large rooms and friendly staff!
Menginap 2 malam pada Apr 2024
Respons daripada Rylan - Reservations Coordinator pada 22 Apr 2024
Hello Melissa, thank you so much for your positive review!

2/10 Teruk

Chris

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I had issues with checkin.i called ahead and was told I could arrange an early checkin if I paid the$40 early check in fee. When I arrived at the hotel the check staff told me there was no such thing. I required the room to accommodate a young child but had to drive around for an hour and come back. At that time one room was ready which I appreciated but then I sat in the lobby for another 3 hours waiting for my second room. I understand that check in times may very but in this case I called a head and was assured by 2 front desk employees that I could pay a fee to gain early check in. It’s a very nice hotel and the stay is good but it got off to a very rocky start
Menginap 1 malam pada Apr 2024
Respons daripada Chris - Guest Service Agent pada 22 Apr 2024
Good morning Chris, thank you for the review. We apologize that you experienced a rocky start, we will ensure to pass along your message to our front desk management team. We hope to see you again.

8/10 Baik

Travis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not to bad
Menginap 1 malam pada Apr 2024
Respons daripada Chris - Guest Service Agent pada 22 Apr 2024
Good morning Travis, thank you for the positive review. We are happy to hear you enjoyed your stay with us! We hope to see you again.

10/10 Cemerlang

Jillian, Niagara Falls

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff were amazing, the food was delicious, the room was big and very clean. We enjoyed our time here. Thank you!
Menginap 1 malam pada Apr 2024
Respons daripada Rylan Baker - Reservations Coordinator pada 22 Apr 2024
Hello Jillian, thank you so much for your positive review! We are so glad you enjoyed your stay with us and we hope to welcome you back soon!