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Smile Hotel Otsu Seta

3.0 star property
Travelers find a peaceful retreat at this Lake Biwa hotel where comfort meets convenience with all the essentials for a memorable Japanese getaway

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Smile Hotel Otsu Seta, near Lake Biwa, offers a peaceful escape. Guests enjoy a satisfying breakfast and WiFi in each room. The property includes practical amenities like luggage storage and meeting facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

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9.2 out of 10, Wonderful, 248 reviews
The price is RM180
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3 Feb - 4 Feb
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About the area

Otsu is home to Smile Hotel Otsu Seta. Nishiki Market and Heian Shrine are notable landmarks, and travellers looking to shop may want to visit Shijo Street and Kawaramachi Street. Biwako Otsukan and Lake Biwa Museum are also worth visiting. Visit our Otsu travel guide
Map
1-3-11, Ogaya, Otsu, Shiga, 520-2144

What's nearby

  • Extremely delicious, healthy, and at such reasonable prices!
    Aeon Mall Kusatsu
    19 min walk - 1.7 km
  • Ishiyamadera Temple featuring heritage elements and signage
    Biwako Quasi-National Park
    20 min walk - 1.7 km
  • Otsu_Biwako Valley Ski Resort_553248621532772473_3
    Biwako Valley Ski Resort
    45 min drive - 33.8 km
  • Takebe Taisha Shrine
    5 min drive - 2.9 km
  • Shiga Kenritsu Kindai Bijutsukan
    6 min drive - 3.0 km

Getting around

  • Seta Station
    2 min walk
  • Keihan Yamashina
    11 min drive
  • Osaka (KIX-Kansai Intl.)
    89 min drive

Restaurants

  • おととや
    2 min walk
  • 餃子の王将 瀬田店
    1 min walk
  • うどん 虹や
    2 min walk
  • 鳥貴族 瀬田店
  • 大衆酒場 三本松
    2 min walk

About this property

Smile Hotel Otsu Seta

Hotel near Lake Biwa
Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Luggage storage, meeting rooms and free newspapers
Room features
All 94 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Fridges, heating and daily housekeeping

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  • Restaurant
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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Frequently asked questions

Is Smile Hotel Otsu Seta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Otsu Seta?

Self-parking is available for JPY 800 per night.

What time is check-in at Smile Hotel Otsu Seta?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smile Hotel Otsu Seta?

Checkout is at 10 AM.

Where is Smile Hotel Otsu Seta located?

Situated in Otsu, this hotel is 1.4 mi (2.3 km) from Aeon Mall Kusatsu and 1.9 mi (3 km) from Lake Biwa. Ishiyamadera Temple is 2.9 mi (4.7 km) away. Seta Station is only a 2-minute walk.

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Reviews

Smile Hotel Otsu Seta Reviews

7.8

Good

7.6

Cleanliness

8.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 71 out of 261 reviews
Rating 8 - Good. 105 out of 261 reviews
Rating 6 - Okay. 67 out of 261 reviews
Rating 4 - Poor. 15 out of 261 reviews
Rating 2 - Terrible. 3 out of 261 reviews

Reviews

8/10 Good

Ella

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

4/10 Poor

Pengkuei

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024

10/10 Excellent

けんた

Liked: Property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025

6/10 Okay

Gerry

Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025

4/10 Poor

Nishimura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and smell in the toilet.
Stayed 1 night in Oct 2023

10/10 Excellent

SHINOBU

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応がとても親切で良かった
Stayed 1 night in Dec 2025

8/10 Good

AKIRA

いつもお世話になり大変便利で良いホテルです。
Stayed 1 night in Dec 2025

4/10 Poor

TAKAHIDE

Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は良いですが、建物と設備に対し宿泊料が見合っていません。 混み合っているのは分かりますが、あまりにも足下をみています。
Stayed 2 nights in Nov 2025

8/10 Good

Ryuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前で交通の便良し。古い建物だが特に不満はなかった。
Stayed 1 night in Oct 2025

10/10 Excellent

akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く快適に過ごせました。
Stayed 1 night in Oct 2025

8/10 Good

Shigeru

Liked: Cleanliness, staff & service
可もなく不可もなく普通のビジネスホテルです。ご時世からか宿泊料が2倍ほどに上がってます。京都市内よりはずっとましかなと思いますが。
Stayed 1 night in Sep 2025

8/10 Good

Masayoshi

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。
Stayed 2 nights in Aug 2025

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities
シャワーの出力があり、とても気持ち良くお湯を浴びることができました。
Stayed 1 night in Aug 2025

10/10 Excellent

たかよし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たいへん過ごしやすかったです！
Stayed 1 night in Aug 2025

8/10 Good

ヨシユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リラックス出来る部屋だった
Stayed 4 nights in Jul 2025

6/10 Okay

yasuhiro

Disliked: Cleanliness, amenities, property conditions & facilities
周りの食べ物が美味しく又泊まりたいです。
Stayed 3 nights in Jul 2025

6/10 Okay

??

Liked: Staff & service
ドアの隙間が大きいため廊下の音が凄く気になって、寝ていると何度か目が覚めた！ ユニットバスに湯を張ろうとしたら、浴槽に髪の毛が沢山あって気持ち悪かった。
Stayed 2 nights in Jul 2025

8/10 Good

りゅういちろう

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広くて安くて、ベットが快適です。
Stayed 1 night in Jul 2025

10/10 Excellent

カズオ

Liked: Cleanliness, amenities, property conditions & facilities
駅から近いこと、近くにコンビニ、飲食店が多いこと、宿泊料金が安いこと、部屋も綺麗こと等
Stayed 2 nights in Jun 2025

10/10 Excellent

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適に過ごせました！
Stayed 1 night in May 2025