Hotel New Otani Hotels di Osaka

"I had a wonderful stay at Citadines Namba Osaka and would highly recommend it to anyone visiting Osaka. The room was impressively spacious, especially by Japanese city standards, which made the stay extremely comfortable. Everything was spotless — from the bathroom to the bedding — reflecting excellent housekeeping standards. The layout was also practical and well-designed, giving enough space to relax after a long day of exploring. The concierge team at the check-in counter was exceptionally polite and professional. Their fluent English made communication seamless and stress-free. The check-in process itself was efficient and well-managed, taking only a short time despite the busy lobby. Another highlight was the hotel’s strategic location in Namba. It was within walking distance to shopping streets, restaurants, and major transport links, making it incredibly convenient. Overall, it was a smooth, comfortable, and enjoyable experience. I would definitely stay here again on my next trip to Osaka."

"Terrible hotel!"

"Cleanliness 5/5, Staff 5/5, & Bathing Tub 5/5. Breakfast is not applicable for us"