Pemandangan dari hartanah

Ulasan tentang Hotel Monterey Grasmere Osaka

4 out of 5
Hotel Monterey Grasmere Osaka
1-2-3 Minatomachi, Naniwa-ku, Osaka, Osaka-fu

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 619 daripada 1000 ulasan" "
Penilaian 8 - Baik. 267 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 83 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 23 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 8 daripada 1000 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Kenzie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very clean, nice staff, attached to train station, within walking distance of Dotonburi
Menginap 3 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 21 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka.As your review, we are located convenient transportation and close to sightseeing spots.We are pleased to hear that you have enjoyed your stay at our hotel with our staffs.We look forward to welcoming you again.

8/10 Baik

Kin Hang

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Location is great Service is good Room is a bit old and the double bed is quite small
Menginap 3 malam pada Mei 2024

8/10 Baik

Kin Hang

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Location is great Room is average
Menginap 1 malam pada Mei 2024

4/10 Lemah

L K PATRICK

The area of the room allocated by the hotel was totally out of the range as specified in your web site - only 18 sq ft versus the 20 sq ft as quoted in your description of the advertisement- with the one door toilet and only the area of the one bed (mattress along the sitting area was horrible and the whole mattress was not hard as I had requested) within the too little compact room for passing through around the bed - can’t let the other to walk through when sitting at the writing table. Due to the adverse situation, I did not ask for cleaning service within the three night’s stay from the room service nor did I ask the hotel service to transport my heavy luggages from the room to the 22/F as seemed that there was no in stay service at all.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Catherine B

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel looks beautiful. The staffs are very warm and accommodating. The rooms are clean and has comfy beds. The buffet breakfast is amazing! Good food in a very nice room. Staffs are really nice. The property is very close to Dotonbori and subway services, so its easy to go around...Stayed for 4 nights and we had a great time. Would comeback again!
Menginap 4 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 16 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are happy to hear that you have enjoyed your room and the beds and our buffet style breakfast.As your review, we are located convenient transportation and close to sightseeing spots.We look forward to welcoming you again.

6/10 Boleh diterima

Man Yee christy

Mengembara bersama keluarga
The hotel a bit old . And the rooms need to renovation .
Menginap 2 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 16 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. Please accept our apologies for not being able to satisfy your preferences.We will check and improve the room.Thank you very much for your valuable comments.We look forward to welcoming you again.

10/10 Cemerlang

Masanori

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, nice room with amenities, staff is outstandingly friendly and helpful, and the breakfast buffet is amazing with a variety of food and drinks. We thoroughly enjoyed our stay.
Menginap 2 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 13 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are happy to hear that you have enjoyed your stay with our staff and also the buffet style breakfast at our hotel. We look forward to welcoming you again.

6/10 Boleh diterima

Josh

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Good location, clean, front desk staff not as friendly as other hotels but just average.
Menginap 3 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 13 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are happy that you enjoyed your stay with our room and also the location. However,we would like to apologize for not meeting your expectations with our staffs. We will check and improve it immediately. We look forward to welcoming you again.

10/10 Cemerlang

Lynda

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and comfortable. Perfect for those flying in and out of Kansai airport as the OCAT is right next door - just be mindful of the hours of operation. Namba station is just steps away. Dotonbori can be reached at street level or via the underground. The staff are friendly and the breakfast buffet was delicious.
Menginap 3 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 11 Mei 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.As your review, convenient transportation and close to sightseeing spots.I'm glad you are satisfied with our service.We are looking forward to seeing you again.

10/10 Cemerlang

Kenjiro

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 6 Mei 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

4/10 Lemah

Branden, Edmonton

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Meh. Room smelt bad. No ordering to the hotel for food or anything like that. Only positive was close to dotonbori
Menginap 2 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 16 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are sorry for any inconvenience caused by the smell of the room.We will check and improve it immediately. Also make sure that this kind of thing does not happen in the future.Thank you very much for your valuable comments.We look forward to welcoming you again.

8/10 Baik

Ching Ching

Menginap 4 malam pada Apr 2024

8/10 Baik

yin wah

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
方便 乾淨 整齊 只是沒vip客房升級
Menginap 10 malam pada Apr 2024
Respons daripada 大阪蒙特利格拉斯米尔酒店 前台经理 pada 7 Mei 2024
非常感謝您入住大阪蒙特利格拉斯米爾酒店。並期待再次見到您。

10/10 Cemerlang

Sonh, seattle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel, staff amazing
Menginap 1 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 7 Mei 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

JJ

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved everything. It is close to the train stations, close to shopping and food. Can walk to Dotonbori. Has easy access to bus limousine next door to Kansai Airport. Very convenient if you bring big luggage. Room was spacious for 3 people.
Menginap 4 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 11 Mei 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.Yes,our hotel is convenient location between Dotonbori and the JR/Subway lines.Right next to the JR Namba station and connected to the Namba Subway station via underground Namba Walk which offers a lot of restaurant options. Great if you want to stay out of the rain or heat!We are looking forward to seeing you again.

10/10 Cemerlang

alex

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
The bathroom has some smell. Also the air conditioner not cooling properly.
Menginap 5 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying with us this time. And thank you for writing a comment. We will take your comments seriously and work to improve them. looking forward to seeing you coming again.

10/10 Cemerlang

Lilia

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked everything about this hotel
Menginap 5 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Tzu chien

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
For hotel lobby indicators, you can know the location more clearly.
Menginap 4 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying with us. And thank you for writing the comment. We look forward to seeing you again.

6/10 Boleh diterima

J Oliver

Menginap 1 malam pada Apr 2024

8/10 Baik

Daniel

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Good location. Easy check in and out.
Menginap 2 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

NARI

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
한국어 가능 직원 대응이 아주 좋았습니다 매년 2회 정도 이용하고있는데 항상 만족스러워요
Menginap 2 malam pada Apr 2024
Respons daripada 호텔 몬트레그라스미아 오사카 pada 4 Mei 2024
이번에는 호텔 몬트레그라스미어 오사카를 이용해 주셔서 정말 감사합니다.기쁜 말씀 감사합니다.저희 호텔을 만족하셨다니 다행입니다.다음에 또 오시길 기다리고 있겠습니다.

4/10 Lemah

Kialy Tran

Mengembara bersama kumpulan
Front desk staff not helpful. Cold and aloof when being asked to provide places and directions to eat.
Menginap 2 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 8 Mei 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We sincerely apologize that we could not inform you about the information what you need.We will check with our staffs and improve it immediately. Also make sure that this kind of thing does not happen in the future.We look forward to welcoming you again.

10/10 Cemerlang

Alfonso

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing
Menginap 3 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

6/10 Boleh diterima

YIMENG

Pengembara perniagaan, Mengembara bersama pasangan
朝ごはんは美味しかったが、種類が減ったきがします。
Menginap 2 malam pada Apr 2024
Respons daripada ホテルモントレグラスミア大阪 pada 30 Apr 2024
この度はホテルモントレグラスミア大阪にご滞在頂きまして誠にありがとうございました。また口コミのご投稿ありがとうございます。頂きましたお言葉を参考に改善に取り組んで参りたいと思います。

10/10 Cemerlang

Aun-Khuan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location. Great service and cleanliness.
Menginap 2 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Bibiana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff is outstanding, helpful and friendly. Very kind but professional. Excellent experience.
Menginap 3 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Patricia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel and really friendly staff!
Menginap 2 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Salvatore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

8/10 Baik

Henry

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good bkfst buffet. Front desk is on the 22nd floor?
Menginap 3 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

10/10 Cemerlang

Glenn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really inpressed with how nice and centrally located everything is to this hotel. The subway station, grocery store, and convenient store can be access without leaving the building. And Dotonbori is about a 5min walk from the hotel! Great for late night sightseeing and food tasting.
Menginap 5 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are so glad to hear that you had a comfortable stay with us. Thank you very much for your comments. We look forward to welcoming you again.

10/10 Cemerlang

Brian

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Its a bit hard to find from the JR Shin Osaka underground station, but once we found the hotel, it was a very pleasant surprise. The chic and classy lobby is on the 22nd floor. Check-in was very efficient and our request to have adjoining rooms was granted. The rooms were very clean, the only thing was the hotel restaurants were a bit on the pricey side, just not in our budget at this time. The rooms were a good size, althougha microwave would have been useful, since there was a supermarketon the basement floor with lots of very cheap take out food. . The room has views of Shinsaibashi, Dotonbori to the left and Tsutenkaku tower to the right. They were simply fantastic, especially at night. Very walkable to the places I mentioned, and lots of good eateries in the area. Finally it's also connected to the OCAT bus station, where we took our bus to Kansai International for our plane trip home. Very convenient for transportation, especially if you have heavy luggages.
Menginap 2 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are very pleased to hear that you had a pleasant stay with us. Thank you very much for your comments. We look forward to welcoming you again.

6/10 Boleh diterima

Stacy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Tired property. Bathrooms need to be upgraded. Complimentary coffee / tea in the lobby would nice since lower quality hotels provide this.
Menginap 2 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. Thank you very much for your comments. We will take your kind words seriously and work to improve. We look forward to welcoming you again.

6/10 Boleh diterima

Neil

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff are very useless, rooms are good. Location is ridiculously convenient.
Menginap 2 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying with us. We apologize for any discomfort you may have experienced due to the inadequate response of our staff. We will take your kind words to heart and work to improve. Thank you very much for your comments.

10/10 Cemerlang

Shanni

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
交通方便,樓下就是地鐵站,旁邊就有機場巴士站。 地下超市營業到晚上11點,就有麵包店和熟食,還可以微波加熱。 房間乾淨,空間寬敞,客房隔音好,很安靜。 下次到大阪還會選擇住在這裡。
Menginap 7 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

10/10 Cemerlang

Carmen Estefania

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Una excelente locación
Menginap 4 malam pada Apr 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

4/10 Lemah

Diane

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Booked a king size bed, the bed was a small double and had a 2" gap at one side if the bed to get out, so you had to climb over the other person to get out. Very dark walls and floor made it very and dismall . Other rooms seem to be upgraded but not all
Menginap 3 malam pada Apr 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We will take your words seriously and work to improve. Thank you very much for your comments.

8/10 Baik

Sui Ting

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Second time in this hotel. Good value for money. Spacious room. The bed was on the hard size. The pillows were lumpy.
Menginap 2 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 30 Apr 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

10/10 Cemerlang

Jose Alejandro

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location
Menginap 1 malam pada Mac 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 12 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Yasumoto

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
良かったです。
Menginap 1 malam pada Mac 2024
Respons daripada ホテルモントレグラスミア大阪 フロントマネージャー pada 29 Apr 2024
この度はホテルモントレグラスミア大阪をご利用いただきありがとうございました。 またのお越しをお待ちしております。

6/10 Boleh diterima

paul

Sukakan: Kebersihan, keadaan hartanah & kemudahan
選んだ部屋によっては出入り口が限られていたり、本堂への一般アクセスがなかったりと非常に不便です
Menginap 1 malam pada Mac 2024
Respons daripada ホテルモントレグラスミア大阪 pada 30 Apr 2024
この度はホテルモントレグラスミア大阪にご滞在頂きまして誠にありがとうございました。また口コミのご投稿ありがとうございます。頂きましたお言葉を参考に改善に取り組んで参りたいと思います。

10/10 Cemerlang

CHIN HUNG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 3 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

8/10 Baik

Mara

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel right in the centre of main transport hub and abundant shopping and dining options. Room size and condition was adequate. Would consider to stay again.
Menginap 1 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

10/10 Cemerlang

Hon Kui

Menginap 4 malam pada Mac 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
We are looking forward to seeing you again.Manager of front clerk Hotel Monterey Grasmere Osaka

10/10 Cemerlang

Evaline

Menginap 2 malam pada Mac 2024
Respons daripada Manager of front clerk Hotel Monterey Grasmere Osa pada 29 Apr 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Cemerlang

Ricardo, Houston

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel. Excellent location. Super helpful staff
Menginap 1 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

10/10 Cemerlang

jiaju

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good
Menginap 2 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

10/10 Cemerlang

JIHO

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
직원분이 너무 친절하셨고 한국말 가능한 직원분도 계셔서 너무 좋았어요 뷰도 너무 좋았고 바로 밑에 지하철과 마트 스타벅스가 있어서 너무 좋았어요
Menginap 3 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
호텔 몬토레 그라스미어 오사카를 이용해 주셔서 대단히 감사합니다. 고객님의 리뷰에 감사드립니다. 다시 찾아 뵙기를 진심으로 고대합니다.

10/10 Cemerlang

Nadine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Awesome location grocery store within the same building and train station as well. The staff were amazing. Impeccable service definitely I am coming back and I will be staying in the same hotel.
Menginap 1 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

10/10 Cemerlang

Chunyan, Pine Brook

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel location is the best! It is located in the same building complex JR Namba and bus terminal! A lot of shops and restaurants are walkable! Service is excellent!! Staff is friendly and patient!
Menginap 4 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

6/10 Boleh diterima

Jerry

Tidak sukakan: Kakitangan & perkhidmatan
Lobby looks very good, but room looks not very clean
Menginap 3 malam pada Mac 2024
Respons daripada Hotel Monterey Grasmere Osaka pada 31 Mac 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. Thank you also for your review. We are very sorry to hear that you were not satisfied with the cleaning of your room. We will take your kind words seriously and work to improve. We sincerely look forward to welcoming you again.