"Thin walls as you could hear everything outside and the hallway. I asked at front desk for spare toothpaste as I forgot to pack but they don’t keep a spare supply. Other hotels I’ve stayed at provide this service, just a nice touch. Breakfast smelled good but didn’t have enough time to eat. Will not be returning to this property."
"The staff member said our date change was not communicated by the Expedia agent, so she was confused. Then she gave us a key card for a room that was already occupied!! We began opening the door and the occupants shouted at us. Very embarassing. Then she gave us a new room and it had 2 queen beds, when we specifically wanted a room with a king and sofa bed, so we had to get re-assigned 3 times. The hotel room was in rough condition. not well loved."
"I found the room very clean. The bed and pillows were quite comfortable and I slept very well. I had hoped the TV would be a smart TV so I could sign into Netflix or Prime to watch a movie, but it didn't have that capability. I went down to the hotel pool for a swim. The water was much cooler than I had hoped and the water was quite cloudy. Couldn't clearly see the bottom. I wasn't sure if I should get into it because I don't think the chemicals were done properly, but my desire for a swim outweighed my concern over the chlorine. The sides of the pool needs repainting. Despite these concerns, I'd still stay in this hotel again if I'm ever in the area."
The Champlain Waterfront Hotel, an Ascend Collection Hotel
8/10 Good
"Rooms are small but clean the parking was limited some people had to park down the street. They gave them a parking validation to put in their window of their car to stay there, but the part is is that you have luggage right so you drag your luggage back from your car do you put the luggage in the hotel and then go park your car and walk back I don’t know. I found that very strange. Also the beer fridge or drinking fridge whatever you wanna call it"