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Universal’s Loews Royal Pacific Resort

4.0 star property
Family-friendly hotel with 3 restaurants and 2 hot tubs

Choose dates to view prices

Photo gallery for Universal’s Loews Royal Pacific Resort

Outdoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Exterior
Lobby lounge
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
The current price is RM2,370
RM2,667 total
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(216 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
Designer toiletries
Bathrobes
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Designer toiletries
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
  • 62 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Designer toiletries
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

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About the area

Map
6300 Hollywood Way, Orlando, FL, 32819

What's nearby

  • Universal’s Islands of Adventure - 3 min walk - 0.3 km
  • Universal CityWalk - 3 min walk - 0.3 km
  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal’s Volcano Bay - 12 min walk - 1.1 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬11 min walk
  • ‪Toon Lagoon - ‬12 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Voodoo Doughnut - ‬7 min walk

About this property

Universal’s Loews Royal Pacific Resort

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Orlando Resort and Universal’s Islands of Adventure, Universal’s Loews Royal Pacific Resort provides a poolside bar, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and sushi. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
  • Express theme park tickets, valet parking (surcharge) and an electric car charging station
  • Express check-out, coffee/tea in reception and tour/ticket information
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 1000 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves and coffee/tea makers

Languages

English, Spanish

Similar properties

Exterior

Universal’s Loews Portofino Bay Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Waterslide
9.0 out of 10, Wonderful, 1,000 reviews
The price is RM2,447
RM2,753 total
includes taxes & fees
6 Aug - 7 Aug
Universal’s Loews Portofino Bay Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (85,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Renovations and closures

The property will be renovating from 9 June 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Uncovered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

Does Universal’s Loews Royal Pacific Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of 9 Jul 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on 7 Aug 2025 start from RM 2,370.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal’s Loews Royal Pacific Resort pet-friendly?

Yes, Universal’s Loews Royal Pacific Resort allows pets (limit 2 total). There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Universal’s Loews Royal Pacific Resort?

Self-parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal’s Loews Royal Pacific Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Universal’s Loews Royal Pacific Resort?

Checkout is at 11 AM.

Where is Universal’s Loews Royal Pacific Resort located?

Located in Florida Center, this family-friendly Orlando hotel is within a 10-minute walk of Universal CityWalk, Universal’s Islands of Adventure and Universal Studios Florida. Universal Orlando Resort and Universal’s Volcano Bay are also within 15 minutes.

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Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1124 out of 1634 reviews
Rating 8 - Good. 311 out of 1634 reviews
Rating 6 - Okay. 109 out of 1634 reviews
Rating 4 - Poor. 51 out of 1634 reviews
Rating 2 - Terrible. 39 out of 1634 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place for families
Stayed 7 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great spot lovely hotel a friendly helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful, everyone was kind and overly accommodating. It was a very special stay and I am so grateful we came here with our family.
Stayed 4 nights in Jun 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ulku

Liked: Cleanliness, amenities, property conditions & facilities
Very nice environment!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent with our other Loews stays: clean, nice dining, friendly staff
Stayed 2 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was average. We stay here for the express pass.
Stayed 1 night in Mar 2025

8/10 Good

Brian Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive but worth it for express pass at the parks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and pretty. So close to City Walk and convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here every summer for the past 5 years. Always greatl.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, everything you need is all there and the staff are very friendly and efficient.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for Universal parks, nice pool area
Stayed 4 nights in Apr 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having the express passes. Also ideal having the water taxi’s to citywalk and having own security clearance at hotel
Stayed 1 night in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Near the parks. Beautiful hotel. Friendly personnel
Stayed 5 nights in May 2025

10/10 Excellent

Basar

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 2 nights in Jul 2025

10/10 Excellent

Royi Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with express pass for universal studios parks for free
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in walking (or boating!) distance of Universal Studios, City Walk and Islands of Adventure, recommended.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff are friendly and nothing is too much trouble. Great you’re able to walk to theme parks and have express passes.
Stayed 1 night in May 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for Universal. Very nice clean resort.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet. Couldn't here any noise while sleeping. The water taxi was a nice way to get to the parks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close enough to Islands and the Studios to walk. Also with included bus and boat transport. Pool is lovely. Nice comfy rooms. And even better Express Pass which now includes Hagrid’s Motorcycle ride-the next rollercoaster there.
Stayed 4 nights in May 2025

8/10 Good

Nicole

Liked: Property conditions & facilities
The customer service was excellent. From the front desk, to the valet. All the staff was top tier. Samuel the front desk manager was so helpful. Everyone was incredibly nice and polite.
Stayed 2 nights in Jun 2025