6/10 Boleh diterima
Naomi
Pengembara perniagaan
27 Ogo 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I explained to Kenny the "manager" that the conditions of this hotel are shocking. I knew it was an extended stay and the rates are lower, i needed 1-2 nights for an event i was in town for and didn't want to break the bank. I have stayed at other extended stays and they were updated, clean and nice overall! This place had roaches, the carpet had mold on it, the room reeked of mold and there were DV fights happening in the parking lot. The elevator only worked going up, but that was whatever. I was only staying 1 night originally and had to change it to a 2 night stay & switched rooms thinking maybe another room would be better. NOPE! It smelled even worse (which i found crazy considering how bad the 1st room reeked of mold). The stench of the 2nd room was so unbearable i asked if my original room was still available. When i told the staff i wasn't happy with my stay because it was just gross. I might as well have slept in my car. They said they'd have Kenny the "manager" call me, when i didnt receive a call i decided to follow up myself. Kenny lied to me on the phone saying he wasn't aware the place had roaches and mold. That is a bold faced LIE. There are roachess crawling on the wall as you walk the hallways, and the mold smell was in at least 2 rooms so as amanager you're telling me you have NO CLUE the hotel you're responsibile for has roaches AND mold?? He said if i emailed him the video of the mold in my room he would do something. I emailed days ago...crickets.
Naomi
Menginap 1 malam pada Ogo 2025