Hotels near Orchard Gateway

"I had a wonderful stay at Pan Pacific Singapore and would rate it a full 5 stars. From the moment I arrived, the level of hospitality was exceptional. The front office team deserves special mention- Dylan was a star! And not to forget Catherine- she was also amazing! They were very hands-on, attentive, and made the entire check-in feel so welcoming. Throughout my stay, the staff consistently demonstrated professionalism and genuine care. Dylan was always so helpful and ready to help me and amma plan the day! the friendly attitude of the staff made a big difference in the overall experience. It’s clear that guest satisfaction is a top priority here. The warm service and attention to detail truly set this hotel apart. I would highly recommend Pan Pacific Singapore to anyone visiting the city, and I will definitely be returning in the future!"

"The breakfast was amazing, no waiting and selection of food was excellent. Staff was amazing particularly at reception when they organised an emergency dentist for me. The entire property was beautifully clean and the location was perfect for us. Only a very small problem with the lifts I don’t think there was enough in good working condition for such a large property. "

"Great location, lovely rooms and lobby. Roderick was great when we first got there and the concierges at the front door were very friendly and helpful. The beds were the most uncomfortable I’ve ever slept in, I honestly felt like I was sleeping on a slab of cement. After my first night I went to reception and asked if house keeping could put a mattress topper on the beds in our room. The man did call house keeping to inquire without success. There was really no solution, which was a shame as we had paid a fairly hefty nightly rate. In addition the rooms and windows need more sound proofing we could hear everything outside of our room and every morning we were woken early due to construction right outside our window."

"Incredible facilities. Everything from the breakfast to the pool, the terrace walkway and the garden kitchen were wonderfully presented and spotless"

"Will definitely return "

"Great hotel, amazing staff on floor 19"

"excellent location for shopping and food,5 min walk to subway."

"Small room but doesn’t feel too small. Modern hotel, with self check-in, but staff there to help if needed."

"Staff very friendly and very helpful. Loved that they allowed us to check in early and use a room to freshen up after a long day but a late flight"