Dear Adriana, thank you for taking the time to share your feedback with us. We're glad to hear that you felt safe during your stay and that you found our service to be excellent. However, we're truly sorry to hear about the cleanliness issues you encountered in your room. Providing a clean and comfortable environment is of utmost importance to us, and we apologize for falling short of your expectations in this regard. Please know that we take your feedback seriously and will handle the issues you've raised with our housekeeping team to ensure that such incidents are not repeated in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.Best Regards,Customer Care Team

Dear Kylie, thank you for your kind words! We're delighted to hear that you enjoyed your experience at our property and found our rates competitive. Providing exceptional service is our priority, and we're thrilled that our staff left a positive impression on you. Your satisfaction means the world to us, and we appreciate your recommendation. We look forward to welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please let us know.Best Regards,Customer Care Team

Dear Kelly, we sincerely apologize for the discomfort and inconvenience you experienced during your stay. Your feedback regarding the condition of the bed, bedspread, chair, and bathroom is deeply concerning, and we are committed to tackling these issues promptly. We will ensure that our housekeeping and maintenance teams thoroughly inspect and rectify any issues with the bed, replace the bedspread, clean the chair, and improve the functionality of the bathroom fixtures. Additionally, we will assess opportunities for room upgrades or alternative accommodations to ensure a more enjoyable experience for your future visits. Your satisfaction is our priority, and we appreciate the opportunity to make amends. Please don't hesitate to reach out to us directly so we can further assist you.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Amanda, thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed the friendly staff, quiet atmosphere, and nice rooms. Providing a peaceful and comfortable stay is our top priority, and we appreciate your acknowledgment. If there's anything specific you loved about your visit or any areas where we can further improve, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us!Best Regards,Customer Care Team

Hi Raechel,I'm sorry for the oversight. Your experience sounds truly disappointing, and I understand how frustrating it must have been. It's unacceptable that the room was not up to standard in terms of cleanliness and comfort, and I apologize for the inconvenience and discomfort you encountered. Your feedback is invaluable, and we take it seriously. We will immediately address the issues you've raised with our cleaning and maintenance teams to ensure that this doesn't happen again in the future. We would like the opportunity to make things right for you. If you're open to it, please reach out to us directly so we can discuss your concerns further and see what we can do to regain your trust. Thank you for bringing these issues to our attention, and again, I apologize for the disappointing experience you had.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Michael, we appreciate your positive feedback regarding our proximity to the Honda Center. It's always a pleasure to know that our convenient location adds value to our guests' experience. Should you have any specific suggestions or if there's anything else you'd like to share, please feel free to reach out. We look forward to hosting you again on your next visit to the area.Best Regards,Customer Care Team

Dear Sarah, we're pleased to hear that you found our hotel to be a nice spot for a quiet night's sleep and that you appreciated our friendly staff and transparent pricing. It's great to know that your room was spacious and equipped with a working mini fridge and microwave, providing convenience during your stay. However, we apologize for any cleanliness issues you encountered in the bathroom and the discomfort caused by the smell and the beds. Your feedback is valuable to us, and we'll handle these concerns with our housekeeping and maintenance teams to ensure improvements are made. We're glad to hear that you felt you received value for your money and would consider staying with us again if on a budget. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best Regards,Customer Care Team

Dear Diane, thank you for taking the time to share your feedback. We're delighted to hear that you found our staff kind during your stay. Providing friendly and attentive service is important to us, and we're thrilled that our team made a positive impression on you. If there's anything specific about your experience that stood out or if you have any further comments, please feel free to share. Your feedback is valuable as we strive to maintain a positive and welcoming atmosphere for all our guests. We appreciate your choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. If there's anything you need or if you have further comments, don't hesitate to reach out.Best Regards,Customer Care Team

Dear Michelle, we're glad to hear that our hotel's proximity to the Honda Center worked well for you and that you found our place quiet and clean. However, we apologize for any inconvenience caused by the squeaky bed during your stay. Thank you for your understanding, and we'd be delighted to welcome you back for another stay if you have future events at the Honda Center. Your support means a lot to us!Best Regards,Customer Care Team

Dear Jesse, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

Dear Dillon, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards,Customer Care Team

Dear Magdiel, we're very sorry to hear about the issues you encountered during your stay at our hotel. Please accept our apologies for the discrepancies between the photos and the actual experience, as well as the unpleasant smell, bedding, and Wi-Fi concerns. We take these matters seriously, and we will investigate and handle each of them to ensure our future guests have a better experience. It's important to us that our guests are comfortable and enjoy their stay. We appreciate your feedback and regret that we didn't meet your expectations on this occasion. We strive to make improvements based on guest feedback, and your comments will help us work towards providing a better stay for our guests in the future. If you are willing, we would appreciate more specific details about your stay to help us identify the room and make the necessary improvements. If you'd like to discuss your experience further, please feel free to contact us directly. Once again, we apologize for the issues you encountered and thank you for sharing your feedback. We hope that you might consider giving us another chance to provide you with a better stay in the future.Best Regards,Customer Care Team

Dear Horacio, thank you for your feedback regarding your recent stay at our hotel. We appreciate your input and are sorry to hear that you found the bathroom too small. We understand that bathroom size can be an important factor for guest comfort. While we may have limitations with our current bathroom sizes, we always aim to provide clean and comfortable accommodations for our guests. If you have any other concerns or suggestions, please feel free to share them with us, as we continually strive to improve our guests' experience. We hope that despite this issue, you had an overall pleasant stay, and we would be delighted to welcome you back in the future. If you decide to stay with us again, please let us know if you have any specific requests or if there's anything else we can do to make your stay more enjoyable. Thank you for choosing our hotel.Best Regards,Customer Care Team

Dear Irene, thank you so much for your valuable response. While we highly appreciate your business, we feel disappointed to hear about your less-than-ideal experience during your stay with us. Our staff is usually very professional and thorough with cleaning and upkeep. However, it seems they have failed in this particular context. We will inquire about your claims and take steps to handle the issue. We hope to remain your hotel of choice and look forward to serving you when you are next in the area. Best Regards,Customer Care Team

Dear Alyissa, we're delighted to hear that your room was spacious enough to accommodate your family comfortably and that the TV was in working order, which can be a real plus when traveling with children. Providing a comfortable and enjoyable stay for our guests is always our goal, and we're pleased that you had a positive experience in this regard. If you ever plan to visit us again or have any specific requests for your next stay, please don't hesitate to reach out to us directly. We'd love to welcome you and your family back for another great stay.Best Regards,Customer Care Team

Dear Alyissa, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly the issues with the room keys and the TV. It's clear that we fell short of providing you with the level of service and comfort that we strive for. Your comments are valuable to us, and we will be reviewing our procedures to ensure a smoother check-in experience for our guests. Additionally, we'll take care of the TV and remote issues promptly to prevent such problems from occurring in the future. We understand your decision not to return, but we hope you might reconsider in the future. If you do, please reach out to us directly, and we'll do our best to ensure a more enjoyable stay. Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback.Best Regards,Customer Care Team

Dear Viki, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Dear Karina, we apologize for the disappointment you experienced with the room and the overall condition of the property. Your feedback is important to us, and we appreciate your input. If you have any further comments or if there's anything we can do to improve your experience in the future, please don't hesitate to let us know. Your comfort and satisfaction are our priorities.Best Regards,Customer Care Team

Dear Fernando, thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you had a good stay overall and that our customer service stood out to you. Providing excellent service is a top priority for us, and we're glad we could assist you during your time with us. We apologize for the inconvenience caused by the noisy beds. We understand how important a good night's sleep is, and we're sorry that the beds didn't meet your expectations. Your feedback has been noted, and we will look into ways to address this issue and ensure our guests can rest comfortably without disturbances. We're delighted that you found our location near the Angels Stadium convenient and that you would recommend our hotel for a good and affordable stay. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to serving you again soon!Best Regards,Customer Care Team

Dear Lance, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

Dear Veronica, we apologize for the cleanliness and property conditions that did not meet your expectations during your stay. Providing a clean and well-maintained environment is a top priority for us, and we are sorry that we fell short in this regard. We take your feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure that improvements are made. Your comments are valuable to us as we continuously strive to provide the best possible experience for our guests. If there is anything specific you would like to share or if there are any further concerns you would like us to address, please feel free to reach out to us. We appreciate your feedback and hope to have another opportunity to provide you with a more satisfactory stay in the future.Best Regards,Customer Care Team

Dear guest, thank you for sharing your feedback with us. We appreciate your perspective on the pricing and understand that proximity to tourist attractions can sometimes result in higher rates. We continuously evaluate our pricing to ensure it aligns with the value we provide, including factors such as location, amenities, and overall guest experience. We strive to offer a comfortable and enjoyable stay for our guests, and while we do consider various factors when determining our rates, we also aim to provide competitive pricing within the local market. We apologize if you felt the price was not in line with your expectations. We appreciate your business and hope to have the opportunity to welcome you back in the future.Best Regards,Customer Care Team

Dear Emelin, thank you so much for your valuable feedback. We are delighted to know that our staff were friendly and helpful to you. We always strive to serve our guests to the best of our abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards,Customer Care Team

Dear Alexia, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks!Best Regards,Customer Care Team

Dear guest, thank you so much for your valuable feedback. We feel sad to hear about your experience with us was not up to the mark and we sincerely apologize for falling short of your expectations and failing to provide you with a better experience. Our staff is usually thorough with the cleaning and stringent with upkeep and maintenance. However, it seems that we have failed to do so. We promise to look into your claims and take steps in addressing them. We hope to remain your hotel of choice in this area and give you a better stay on a future visit.Best Regards,Customer Care Team

Dear Guillermo, thank you so much for your valuable feedback. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We appreciate you for highlighting this particular issue and, if we were made aware of this, it would have helped us provide you with a better experience. We hope to remain your hotel of choice in this area and to give you a better stay on a future visit.Best Regards,Customer Care Team

Dear guest, thanks for your positive feedback and generosity with that rating. We are pleased to know that your time with us was great, and we hope we have the pleasure of hosting you soon. Best Regards,Customer Care Team

Dear Cynthia, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon!Best Regards,Customer Care Team

Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

Dear Vernadette, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon!Best Regards,Customer Care Team

Dear guest, thank you so much for your valued response. We feel sad to hear about your negative experience with us and we sincerely apologize. We always strive to provide our guests with the best possible experience and serve our guests to the best of our abilities. However, we seem to have failed in our endeavor and we will take appropriate steps to provide a better experience from now on. We hope to remain your place of choice and we seek another opportunity to serve you yet again. Best Regards,Customer Care Team

Dear guest, thank you so much for taking time out of your busy schedule to review us. While we are happy that you chose to stay with us, we are disappointed to hear about your unfortunate impression and experience with us. We feel sad to hear that we failed to serve you better and, we sincerely apologize. We promise to look into your claims and take appropriate actions to resolve the matter. We hope you will give us another opportunity of serving you. Best Regards,Customer Care Team

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

Dear Matthew, thank you so much for taking time out of your busy schedule to review us. While we are happy that you chose to stay with us, we are disappointed to hear about your unfortunate impression and experience with us. We feel sad to hear that we failed to serve you better and, we sincerely apologize. We promise to look into your claims and take appropriate actions to resolve the matter. We hope you will give us another opportunity of serving you. Best Regards,Customer Care Team

Dear Nathalie, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

Dear Nancy, we are so disappointed to know about your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to reach out if there is anything we can do to help. Thanks again. Best Regards,Customer Care Team

Dear guest, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Fabiola ,we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.

Dear Oscar, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear guest,Thank you for your kind words about our property! We are delighted to hear that you enjoyed your stay and found it to be the best place to stay in the area. Your satisfaction is our top priority and we are glad that we were able to exceed your expectations.Thank you for choosing to stay with us and we hope to welcome you back in the future.Warm regards,Guest Experience Team

Dear guest,Thank you for sharing your experience with us. We are glad to hear that you found the room size to be suitable for the price. We hope you enjoyed your stay and we look forward to welcoming you back in the future.Warm regards,Guest Experience Team

Dear Daniel, thank you so much for taking time out of your busy schedule to review us. While we are happy that you chose to stay with us, we are disappointed to hear about your unfortunate impression and experience with us. We feel sad to hear that we failed to serve you better and, we sincerely apologize. We promise to look into your claims and take appropriate actions to resolve the matter. We hope you will give us another opportunity of serving you. Best Regards,Customer Care Team

Dear guest,Thank you for your review. We apologize for the issues you experienced during your stay. We strive to provide a comfortable and clean experience for all of our guests, and we apologize if we fell short of that goal in your case. We will take your feedback into consideration as we work to improve the quality of our accommodations. We hope you will give us another chance to serve you in the future. Warm regards, Guest Experience Team

Dear David, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team