Motel di Ontario

"Hotel Feedback and Deposit Policy Concern Overall, my experience at the hotel was very good. The hotel is beautiful, customer-friendly, and everything was working perfectly during our stay. I particularly appreciate the condition of the hotel and the quality of service at Hotel Falls Lodge and Suites.However, I would like to raise a concern regarding the $200 security/damage deposit held for the two rooms we occupied. I am visiting Canada from Africa and I am not resident in Canada. I have...

"Le service des chambres n'était pas présent . Côté parking le manager nous dit qu'ils nous fait un rabais après une fois au chek out il nous charge plein prix"

"We have been staying in this hotel for a few years now and so far we have been having great experiences. That said, the last time we stayed here, the first room we were given was so damp and hot when we got to it that we could not stay in it. We asked for a new room which was kindly granted, but the bathroom in the second room was not properly cleaned and you could see pink mold around the drain in the bathtub. I do like the improved breakfast area and appreciate the great hospitality we have...

"Rooms were very clean, breakfast was great plus friendly staff."

"The carpets in the halls were stained dirty and smelly. My rooms air conditioner didn't work so they moved me to a different room the 2nd day, but that rooms air conditioner didn't work as well. They moved us again and it did workout but it was just a hassle packing and unpacking."

"You could find a better stay. Looks clean in the pics but it's not"

"Propre, check-in et check-out très rapide et efficace."