Oneida Hotels with Swimming Pool

"The front desk staff was great, although they can use some help. I imagine it’s not like that all the time but being it is Spring break and a Saturday check in time. There was no one working the register at their store around the corner from front desk. Which resulted in longer wait for folks checking in. So the gentleman at the front desk had to cover both stations and he did great! The arcade people were awesome, were fast to help with any errors with the machines and have some cool prizes you could win. The waterpark area had plenty of clean towels, lifeguards were present in critical areas. Everyone seem to have fun even on busy Spring Break weekend. They should put a garbage can by the outside hot tub. The room was clean, kids liked the bunk beds. the spare blanket had holes all over it, The tile in bathroom was missing grout even around toilet. Someone could get cut on sharp edges of tile if too much grout gets loose. Also the caulking was starting to separate from tub. We tried the restaurant on the property, the folks there are fast, the breakfast buffet was a great deal for all the food they had, got our pizza fast but kids said it was to greasy everything slid off of it when they picked up a piece. Overall the stay was great for the price. The staff was great and helpful in all areas on the property. Most likely will stay again on off season. "

"Amazing hotel"

"Everything was great"

"Yes food was great and very nice hotel 5 stars "

"The brochure said the bar was open till 12 but they closed at 10.30. couldn't get breakfast."

"Great expedience "

"The property could use an updating. Otherwise good service checking in."

"Breakfast was good, but before we could leave the room, a staff member just walked in our room without even knocking, but she did announce she was staff. We didn’t have the door locked. Or the hasp lock security connected that was our fault. Otherwise, everything else good she did apologize multiple times when checking out."

"Such a clean hotel and rooms are impressive with a sitting/bar area. The bar is nice as well"