Hotel Mesra Haiwan Kesayangan di Obersteinebach

"Reception experience not good which is why we marked lower. Asked for payment despite Expedia having been already paid so ended up being double charged for stay which I have had to refer to credit card company. Allocated incorrect rooms to our party and then accused us of being confused despite handing the room keys out. Shame as the other staff we met were really friendly and helpful - especially in the restaurant. Facilities and breakfast were excellent as was the location."

"L'établissement a l'air neuf mais le matelas est déjà mou, les cloisons fines et sans parler des portes palières qui n'isolent absolument pas du bruit du couloirs ou des chambres voisines. Sinon la chambre est très bien équipée. FYI : Il faut payer un supplément par heure si vous voulez un late check out. Parking facile, proche autoroute. PDJ pas pris."