Jetwing St. Andrew's sits surrounded by mountains, creating a peaceful escape. Travelers can sample wines at the property's winery, enjoy meals at the restaurant, relax in the garden with scenic views, or spend time in the library where free WiFi is available.
Located in Nuwara Eliya, Jetwing St. Andrew's is in the mountains. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and horse riding. Visit our Nuwara Eliya travel guide
No. 10, St. Andrew's Drive, Nuwara Eliya, 22200
What's nearby
Nuwara Eliya Golf Club
8 min walk - 0.7 km
Lake Gregory
3 min drive - 2.6 km
Victoria Park
10 min walk - 0.9 km
Holy Trinity Church
13 min walk - 1.1 km
Assemblies of God Church Nuwara Eliya
18 min walk - 1.6 km
Restaurants
Barista
3 min drive
Grand Hotel
19 min walk
Milano Restaurant
8 min walk
Cafe Noshers
17 min walk
Ambal's Hotel
8 min walk
About this property
Jetwing St. Andrew's
Luxury hotel in the mountains
You can look forward to a terrace, a garden and laundry facilities at Jetwing St. Andrew's. Be sure to enjoy a meal at Old Course, the on-site restaurant. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a billiards/pool table
A porter/bellboy, tour/ticket information and barbecues
Room features
All 56 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as late-night room service and free WiFi.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with showers and bidets
LCD TVs with premium channels
Wardrobes/cupboards, electric kettles and heating
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Food and drink
Daily full breakfast available 7 AM to 11 AM for a fee: LKR 6,000 for adults and LKR 3,000 for children
A bar/lounge
A restaurant
Restaurants on site
Old Course
Things to do
Billiards/pool table
Family friendly
In-room cot
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Terrace
Accessibility
No lift
More
2 buildings
2 floors
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for LKR 15.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately LKR 6000 for adults and from LKR 3000 for children
Airport shuttle fee: LKR 21500 per room (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: LKR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
Property Registration Number PV 10711
We should mention
This property does not have any lifts
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Property is also known as
Jetwing St. Andrew's
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Nuwara Eliya
Jetwing St. Andrew's Hotel Nuwara Eliya
Frequently asked questions
Is Jetwing St. Andrew's pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Jetwing St. Andrew's?
As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Jetwing St. Andrew's on 4 Apr 2026 start from RM625, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Jetwing St. Andrew's?
Self-parking is free at this property.
What time is check-in at Jetwing St. Andrew's?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Jetwing St. Andrew's?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Jetwing St. Andrew's provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of LKR 21500 per room applies.
Where is Jetwing St. Andrew's located?
Situated in the mountains, this luxury hotel is within a 10-minute walk of Nuwara Eliya Golf Club and Victoria Park. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Jetwing St. Andrew's Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
To be surrounded by a garden and stay in a classic hotel with a long history was a nice experience. Just a short walk and you are downtown Nuwara Eliya. We enjoyed the tea experience with Umesh and happily bought delicious tea!
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable.
Very disappointing.
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
Martin
Stayed 2 nights in Jan 2022
Verified
6/10 Okay
Verified traveller
14 Dec 2021
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Lovely setting but very dated.
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.
Verified traveller
Stayed 1 night in Nov 2021
Verified
8/10 Good
D
15 Mar 2020
Liked: Cleanliness, staff & service, room comfort
Elegant and comfortable stay
Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand
We eat the restaurant both night and the food was average not particularly to my taste
There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by
hotel typiquement British au charme extraordinnaire.
Personnel extraordinnaire, nourriture de tres bonne qualité.
Nous recommandons vivement l'établissement.
frederic
Stayed 2 nights in Feb 2020
Verified
6/10 Okay
Verified traveller
11 Nov 2019
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above
Verified traveller
Stayed 2 nights in Nov 2019
Verified
6/10 Okay
Ben
19 Oct 2019
Disliked: Amenities
Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.
This hotel is absolutely beautiful! The staff were great and very helpful. The rooms are great, however they are a little dated. All of the staff were very helpful. The food was good as was the high tea in the salon. My only suggestion would be that the hotel do more to control the temperature of their wine. The hotel has a beautiful walk in wine cellar, but I think it is too warm for the wine.
The shower has no raiser or divider so the floor area gets soaked . They offered a car & driver services saying I would have the best and be protected and their driver took me north instead of my destination in the south and dropped me in a place i did not want to be ! The refunded the trip cost but refused to refund my two nights hotel reservation at my prescribed destination ! I am still out the money !
We stayed for 2 nights at Jetwing St Andrew's and overall were happy with our stay. We were upgraded on arrival to a large room, with a huge comfortable bed.
The hotel itself is old and you feel a great sense of history. The bar is a great place to relax with a roaring fire and great tunes being played. There is an extensive buffet dinner offered every night which is reasonably price but there are plenty of dining options elsewhere in town.
The gardens of the hotel are lovely but quite small, but even so you can spend some time enjoying them. The hotel offers bird and frog tours with their resident naturist.
The staff on the whole are good and helpful. We did have a problem in that they forgot to pack us breakfast for our early morning trip to Horton Plains. This was incredibly frustrating as we said it's fine not to have food, that we did not want it as we were in a hurry and asked just to be provide with some bananas. We waited 15 minutes for the bananas to find a whole packed lunch provided which we stated at least 3 times that we didn't want. As a result we missed the sunrise that we had got up for and also the unobscured view from Horton Plains which was our whole reason for staying at the hotel! The duty manager was just not listening and more concerned about providing what he was supposed to than what the customer wanted!
The location of the hotel is a bit of a walk into town if you are venturing out but you can cheaply get a tuk tuk.
Die Küche ist hervorragend, Speisesaal Bar usw im alten englischen Stil. Der Renovierungsbedarf der Zimmer entspricht einer Billigabsteige: Böden, Türen Fenster und Fliesen stark abgenutzt. Zimmertür hatte oben und unten einen 2 cm Spalt. Schlösser an Toiletten- und Schranktür defekt. Korrodieter Metallschlauch.
Albert
Stayed 5 nights in Feb 2019
Verified
2/10 Terrible
Verified traveller
31 Jan 2019
Liked: Property conditions & facilities
Disliked: Cleanliness
BED BUGS !!!
My daughter and I stayed 2 nights at the Jetwing St. Andrew's.
The Hotel is well located and has lovely common rooms (bar with fireplace, pool room, etc), however, the room itself was very noisy (could distinctly hear the neighbours and the people walking on the floor above), the bathroom was completely unpractical with water from the shower splashing everywhere and not even a small place to put a toiletry bag and, last but nor least, the beg had bugs. I got my my body covered with bites. Luckily my daughter was sleeping in another bed and wasn't affected. Despite assurance from the manager that I'll receive a partial refund in compensation, nothing happened.
Big disappointment...
PS: the bed bug bites are quite itchy and take about 2 weeks to disappear completely...
Verified traveller
Stayed 2 nights in Dec 2018
Verified
6/10 Okay
Verified traveller
7 Jan 2019
Liked: Cleanliness, room comfort
Disliked: Staff & service
The staff were a bit pretentious and the hotel was quite tired - it needed an update. The breakfast was very expensive too.
Verified traveller
Stayed 1 night in Jan 2019
Verified
4/10 Poor
Heleena
8 Nov 2018
Disliked: Property conditions & facilities
Comfortable enough but in desperate need of renovations. Our room had some water damage and surface mould on the ceiling and walls.