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"Good food clean room."

"As usual. The fridge is not cold at all. Had been giving the same feedback many times but don’t think hotel management will do anything about it. Window cover with dusts. WiFi is not working on the last day 6/May/26. Amenities is good with shopping, cinema and many eateries "

"We really enjoyed our stayed here at Sheraton JB. All the staffs services were excellent. We had a twin bedrooms and King bedroom adjourned together. The rooms are spacious and the beds are comfortable. We also had the buffet breakfast for both days. Just a little suggestion on the Nasi lemak rice can have some improvement."

"The rooms are clean & huge. Everything was set up well. The location was great too."

"Rooms were clean and tidy. Breadfast provided great variety. "

"All facilities like shopping & dinning are nearby. Great on time savings"

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"

"Generally, all that could be done well was done well. No complaints"

"The price and clealiness are not comparable "