3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas

Ulasan tentang Novotel Bali Benoa

4.5 out of 5
Novotel Bali Benoa
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 334 daripada 741 ulasan" "
Penilaian 8 - Baik. 295 daripada 741 ulasan" "
Penilaian 6 - Boleh diterima. 79 daripada 741 ulasan" "
Penilaian 4 - Lemah. 21 daripada 741 ulasan" "
Penilaian 2 - Teruk. 12 daripada 741 ulasan" "

8.6/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Campbell

Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Andreas

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wir waren 4 Nächte und würden jederzeit wieder kommen
Menginap 4 malam pada Mac 2024
Respons daripada Bilal Chamsine - General Manager pada 30 Mac 2024
Dear Andreas,Warmest greeting from Novotel Bali Benoa!We very much appreciate your comments regarding your stay at Novotel Bali Benoa!It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for staying with us and really appreciate your recommendation.Definitely, we look forward to having you back here.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Juliet

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great kids club. Staff are incredibly helpful and warm & welcoming. Rooms very comfortable.
Menginap 4 malam pada Feb 2024
Respons daripada Bilal Chamsine - General Manager pada 28 Feb 2024
Dear Juliet,Warmest greeting from Novotel Bali Benoa!Thank you for having stayed with Novotel Bali Benoa and taking the time to write your feedback.We are happy to hear that you had a great stay with and that our room and kids club liking to your expectation.Thank you also for complimenting our staff service.Hope to see you back again with us.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Tore

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024
Respons daripada Bilal Chamsine - General Manager pada 12 Feb 2024
Dear Tore,Warmest greeting from Novotel Bali Benoa!Thank you so much for giving a perfect rating.Your recommendation mean the world to us.Definitely hope to welcoming you back again.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Caroline

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful pool area lovely staff
Menginap 6 malam pada Jan 2024
Respons daripada Bilal Chamsine - General Manager pada 31 Jan 2024
Dear Caroline,Warmest greeting from Novotel Bali Benoa!Thank you for your recommendation, it's mean the world to us.Hope to have the opportunity to welcome you back, soonSincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Samuel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice feel
Respons daripada Bilal Chamsine - General Manager pada 31 Jan 2024
Dear Samuel,Warmest greeting from Novotel Bali Benoa!We are so happy to know that you had a wonderful stay with us, and all the hotel has offer is met your expectation.We hope to have the opportunity to serve you once again in the coming future.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Adithya

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Respons daripada Bilal Chamsine - General Manager pada 18 Dis 2023
Dear Aditya,Warmest greeting from Novotel Bali Benoa!Thank you for giving a perfect rating.Your recommendation mean the world to us.We sincerely hope to welcoming back you again for another great holiday with us.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Respons daripada Bilal Chamsine - General Manager pada 12 Feb 2024
Dear Jason,Warmest greeting from Novotel Bali Benoa!Thank you very much for giving a perfect rating.Your recommendation mean the world to us.We look forward to welcoming you back here, hopefully very soon!Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Skye

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Facilities, pools, dining options, room and staff were all brilliant. Would definitely stay again.
Menginap 2 malam pada Okt 2023
Respons daripada Bilal Chamsine - General Manager pada 7 Nov 2023
Dear Skye,Greetings from Novotel Bali Benoa!We are truly delighted to hear that you had a wonderful time at Novotel Bali Benoa.I am happy to know that hotel facilities , room and our dining offer were up to your liking, and that our staff service managed to impress you and more!We certainly appreciate your kind recommendation of us, and hope to welcome you back again with us very soon.Sincerely,Bilal Chamsine - General Manager

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada Bilal Chamsine - General Manager pada 23 Okt 2023
Dear John,Thank you for the a good rating to us.We sincerely appreciate your recommendation of us, certainly awaiting your return to us.Sincerely,Bilal Chamsine - General Manager

8/10 Baik

John

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
A very nice property as you would expect from Novotel. The room was clean & tidy & the grounds were immaculate. One thing we did find was that the room had a musty smell to it that only ever appeared after we had been out for the day. We also found that some of the facilities were a little tired. The pool table had broken cues, so made playing there a little harder, but manageable. The pools were amazing & we spent most of the day in the one at the beach.
Menginap 5 malam pada Okt 2023
Respons daripada Bilal Chamsine - General Manager pada 23 Okt 2023
Dear John,First of all, thank you so much for having chosen to stay with us during your recent visit in Bali and taking the time to give us the feedback.We are happy to know that our room cleanliness and the pool were up to your expectation.Furthermore, rest assured that we will being looking to bring the necessary improvement on the highlight point. Thank you for letting us know.Thank you again for sharing your experience, and we hope to be able to welcome you back again and better serve you in the near future.Sincerely,Bilal Chamsine - General Manager

10/10 Cemerlang

Nicola Dawne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were incredibly attentive, always smiling and willing to help. They genuinely wanted us to have a great day/breakfast/holiday etc. The breakfast is fantastic, pools are lovely, just the right amount of restaurants, shops and massage salons in walking distance. Unfortunately kids can tend to take over the pools.
Menginap 7 malam pada Okt 2023
Respons daripada Bilal Chamsine - General Manager pada 23 Okt 2023
Dear Nicola Dawne,It's wonderful to know that you had a great time at Novotel Bali Benoa, enjoying the facilities our hotel has to offer.All the team will be truly humbled to receive your kind words of them, which I will be sure to share.We appreciate your recommendation and we looking forward in welcoming you back again soon!Sincerely,Bilal Chamsine - General Manager

8/10 Baik

Karin

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Sep 2023
Respons daripada Bilal Chamsine - General Manager pada 23 Okt 2023
Dear Karin,Thank you for giving us a good rating.We are glad to know that you had a great stay with us.We sincerely appreciate your recommendation of us, and hope to see you back soon!Sincerely,Bilal Chamsine - General Manager

8/10 Baik

SHAGUFTA

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 2 malam pada Sep 2023
Respons daripada Bilal Chamsine - General Manager pada 23 Okt 2023
Dear Shagufta,Thank you for giving us a good rating.We are glad to know that you had such a great stay with us!We definitely hope to welcome you again soon at Novotel Bali Benoa.Sincerely,Bilal Chamsine- General Manager

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 10 Sep 2023
Dear Valued guest,Warmest greeting from Novotel Bali Benoa!Thank you so much for giving a perfect rating, your recommendation is mean the world to us.We wish to welcome you back real soon!Sincerely,Bilal Chamsine - General Manager

8/10 Baik

Bowen

Menginap 6 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear Bowen,warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to us.Hope to see you back at our beautiful resort.

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Un hôtel au top avec de belles prestations, idéalement situé et un personnel très accueillant et à l’écoute constante. Un seul petit bémol : l’isolation phonique des chambres.
Menginap 15 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear David,Thank you so much for taking the time in writing such a great review of us.We are happy to hear that you enjoyed the hotel very much as well the staff serviceIt will be my pleasure to share your kind words team, who will be happy to receive them.Hope to see you back again with us, very soon.Kind Regard,Bilal Chamsine - General Manager

6/10 Boleh diterima

Joanne

Sukakan: Kebersihan, kemudahan
I have stayed in multiple resorts in bali and unfortunately this did not meet my expectations. Staff wasn't as friendly, i haven't finished my breakfast and my table was given away. All my room pillow cases either have a black stain mark or it's not changed ( it has a foul smell ). On top of that, on my first day of check in my room tap / shower water was off. Once they turned it back on the water was completely brown for hours.
Menginap 4 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear Joanne,Warmest greeting from Novotel.I would like to thank you for taking the time to share your feedback regarding your most recent stay with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. All the points you raised have been carefully noted and shared with management team and we are very concerned. Again, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Bilal Chamsine - General Manager

10/10 Cemerlang

gregory

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Très belle hôtel petit déjeuner excellent.
Menginap 2 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear Gregory,Warmest greeting from Novotel Bali Benoa!First of all thank you for taking the time to write such a wonderful review, sharing how your stay went with us. It certainly makes our day to receive such kind recognition from you, complimenting our hotel and the breakfast.I am certainly passing your compliment to the entire of the team, which they will truly be excited to receive.Kind regards,Bilal Chamsine - General Manager

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear Valued guest,Warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to us.Looking forward to having you back here, hopefully very soon,Kind regards,Bilal Chamsine - General Manager

10/10 Cemerlang

Rebecca

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Ogo 2023
Respons daripada Bilal Chamsine - General Manager pada 5 Sep 2023
Dear Rebecca,Warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to them.Thank you again for choosing Novotel Bali Benoa and we look forward to welcoming you back again soon.Kind regards,Bilal Chamsine - General Manager

10/10 Cemerlang

Sawsan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are amazing Amenities are next level Didn’t want to go home
Menginap 11 malam pada Jul 2023
Respons daripada Suci Tirta - Resident Manager pada 31 Jul 2023
Dear Sawsan,Warmest greeting from Novotel Bali Benoa!First of all, thank you so much for taking the time in writing such a wonderful d review of us!We're truly happy to know that staff service is managed to meet your expectations!Hope to have the opportunity to welcome you back again, soon!Kind regards,Suci Tirta - Resident Manager

10/10 Cemerlang

Gerald

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff made our stay very relaxing and comfortable. Devi and Maya especially well done
Menginap 7 malam pada Jul 2023
Respons daripada Suci Tirta - Resident Manager pada 23 Jul 2023
Dear Gerald,Warmest greeting from Novotel Bali Benoa!We are truly delighted to hear that you had a great stay experience with us, enjoying the hotel and staff service, particularly by Devi and Maya, i will pass this kind word with them and i am sure they will be truly grateful for your kind mention of them.We certainly hope to have the opportunity to welcome you back with us, as we would love nothing more than to have you back again!Kind regards,Suci Tirta - Resident Manager

8/10 Baik

Tom

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel was clean, well decorated with friendly and welcoming staff. Location was good but hotel needs to promote dining options more, and perhaps introduce 'happy hours' to encourage guests to dine in tbe hotel. Overall a good option for a stay in Bali.
Menginap 8 malam pada Jul 2023
Respons daripada Suci Tirta - Resident Manager pada 23 Jul 2023
Dear Tom,Warmest greeting from Novotel Bali Benoa!We certainly appreciate your kind comments and recognition of the hotel cleanliness, and staff service!We truly appreciate your time and constructive feedback of the dinning option promotion option and the Happy hour which we are thank you for that and we will be sure to work on it.We sincerely hope you will return to us in the future, as we will strive to serve you better.Kind regards,Suci Tirta - Resident Manager

6/10 Boleh diterima

michelle Louise

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Average stay- this was advertised as nusa dua it’s not-. Nowhere t eat just one restaurant and very a average food. Very dirty beach no one cleaned the sand for mastic everywhere. Staff chase u Around if you forget to sign a bill. Nothing to do for kids - terrible kids club no actives. No entertainment or music . Boring!
Menginap 6 malam pada Jul 2023
Respons daripada Suci Tirta - Resident Manager pada 23 Jul 2023
Dear Michelle Louise,Warmest greeting from Novotel Bali Benoa!We are very sorry to hear that your overall stay did not meet your expectation.In regards of the restaurant, we are pleased to share that we have 3 restaurants open in the hotel , one of which provides buffet dinner 3 times a week which enlivened by Balinese dance as entertainment.We also provide a variety of activities every day that both adults and children can enjoy.Once again, We would like to humbly apologize for the inconvenience caused during your stay with us. Please be rest assured that we have and will continue our uplifting projects in hotel , to ensure our hotel is nothing short of comfortable.I truly appreciate your time and constructive feedback, and I profoundly hope you would allow us to welcome you back and better serve you with high standards which we are known for, in the future.Kind regards,Suci Tirta - Resident Manager

8/10 Baik

Dwipa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jun 2023
Respons daripada Suci Tirta - Resident Manager pada 23 Jul 2023
Dear Dwipa,Warmest greeting from Novotel Bali Benoa!We're truly happy to hear that you had a pleasant experience at Novotel Bali Benoa.Your recommendation means the world for us.Looking forward in welcoming you back here soon.Kind regards,Suci Tirta - Resident Manager

2/10 Teruk

Anurag

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Apr 2023
Respons daripada Suci Tirta - Resident Manager pada 11 Mei 2023
Greeting from Novotel Bali Benoa!Thank you for sharing your feedback concerning your experience staying at our resort.I would like to apologize that your overall experience did not meet your expectation. In order for us to have an accurate information and to rectify this matter, I would be grateful if you could drop me an email via H1922-RD@accorOnce again, thank you for your feedback and i hope there will be another chance to welcoming you

10/10 Cemerlang

Galina

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2023
Respons daripada Suci Tirta pada 11 Mei 2023
Dear Galina,Greeting from Novotel Bali Benoa!Thank you so much for your kind review to Novotel Bali Benoa. Your recommendation means the world to us. Thank you so much for choosing Novotel Bali Benoa and we can’t wait to see you back again soon.Sincerely,Suci Tirta- Residen Manager

10/10 Cemerlang

Teariki

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fantastic hotel. Breakfast buffet is great. Kids loved the pool. We come back again
Menginap 4 malam pada Apr 2023
Respons daripada Suci Tirta pada 11 Mei 2023
Dear Teariki,Greeting from Novotel Bali Benoa!Thank you for your kind review and I am delighted to hear that you had a wonderful stay at our hotel. We are happy that you enjoyed the breakfast that hotel has to offer, as well the kids pool.I will certainly share your kind compliments with the team, which they will be happy to receive.Sincerely hope you will be back soon!!Kind regards,Suci Tirta- Resident Manager

8/10 Baik

Sean

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Good value for money.
Menginap 5 malam pada Mac 2023
Respons daripada Suci Tirta pada 11 Mei 2023
Dear Sean,Greetings from Novotel Bali Benoa!Thank you for your kind review and our recommendation means the world to us.We will be waiting for your return soon!Sincerely,Suci Tirta- Resident Manager

10/10 Cemerlang

Mary Prosper Richard Martin Hirudayaraj

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Stayed with family for 4 nights. Very quiet place. Recommended for families.
Menginap 4 malam pada Mac 2023
Respons daripada Suci Tirta pada 11 Mei 2023
Dear Mary Prosper Richard Martin Hirudayaraj ,Greetings from Novotel Bali Benoa!Thank you so much for your review. I am so happy to hear that you had a wonderful time with us.We look forward to welcoming you back here again.Sincerly,Suci Tirta - Resident Manager

10/10 Cemerlang

Sebastian

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
the staff was very friendlly. didnt like the food at the restaurant
Menginap 3 malam pada Feb 2023

8/10 Baik

Jeroen Simon Johannes van

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Goede ligging

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
Menginap 3 malam pada Okt 2019
Respons daripada Devi pada 5 Mei 2020
Dear Valued Guest, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your sharing your concerns and we truly wish to welcome you back in the future. Best regards, Devi Ari Room Division Manager

8/10 Baik

Régis

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
bel hôtel et très bon séjour
bel hôtel, propre, personnel sympathique, petit déjeuner où rien ne manque. Seul petit bémol, rien n'est traduit en français que se soit les documents ou les cartes du restaurant. Merci à Célia qui nous a bien aidé. Pour un hôtel de chaine française cela n'est pas normal. Club enfants super et le personnel au top et très gentil avec les enfants. Les piscines sont très bien et le plus des bouées gonflables pour les enfants.
Menginap 6 malam pada Feb 2020

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Superbe établissement Un personnel souriant, serviable et professionnel
Menginap 6 malam pada Feb 2020

10/10 Cemerlang

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing Memories
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
Menginap 12 malam pada Dis 2019

10/10 Cemerlang

Mikaela

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Det är ett bra hotell med allt man behöver. God frukostbuffé där det finns något för alla. Fin miljö med härligt poolområde samt privat strand. Trevlig personal speciellt vid Kul Kul desk vid poolen. Bra aktiviteter för barnen. Sängarna var lite hårda att sova i, lite slitet familjerum där barnen sov. Vi fick betala extra för frukost för ett av barnen i sällskapet då de ansåg att hon var vuxen, vilket inte framgick i bokningen.
Menginap 10 malam pada Feb 2020

10/10 Cemerlang

Mounir

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2020

8/10 Baik

Johan

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Bra hotell nära flygplatsen.
Ett bra hotell som ligger nära flygplatsen varför det är bra vid ankomst till eller avresa från Bali. Hotellet är stort, de har aktiviteter för barn och det är bekvämt. Trots att hotellet är stort och gästerna är många så upplevs det inte trångt någonstans. Rummen är väl städade och hotellet upplevs tyst. Frukosten är generös och stor vilket gör att det finns något för alla. Frukosten har dessutom en barnavdelning som innehåller bra och nyttig mat serverad på ett inbjudande sätt blandat med sötsaker.
Menginap 3 malam pada Dis 2019

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
Muỗi nhiều, thức ăn kém phong phú, nhân viên nhiệt tình
Menginap 4 malam pada Jan 2020
Respons daripada Devi pada 5 Mei 2020
Dear Valued Guest, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your sharing your concerns and we truly wish to welcome you back in the future. Best regards, Devi Ari Room Division Manager

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
will be back
I have been bali over 15 times! this is one of good experiences,except one or two staffs thought us are Chinese with different treatment .most of staffs are excellent !
Menginap 2 malam pada Jan 2020

8/10 Baik

yihlong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2020

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very good, friendly staff and really enjoyable location
Menginap 3 malam pada Jan 2020

10/10 Cemerlang

Neil

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great hotel, but check-in is truly abysmal
We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay. But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible. They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit. Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work. We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.
Menginap 5 malam pada Jan 2020

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2019
Respons daripada Sarah Novita pada 8 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Novita Personal Assistant to General Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
Menginap 11 malam pada Dis 2019
Respons daripada Sarah Novita pada 8 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Novita Personal Assistant to General Manager

6/10 Boleh diterima

Ankit

Sukakan: Kebersihan
Menginap 2 malam pada Jan 2020
Respons daripada Devi pada 5 Mei 2020
Dear Ankit, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your sharing your concerns and we truly wish to welcome you back in the future. Best regards, Devi Ari Room Division Manager

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama pasangan
水道が凄く塩っぽい…プールヴィラの水も塩素が強すぎて…まぁ、それ以外は普通のホテルでした
Menginap 3 malam pada Dis 2019
Respons daripada Devi pada 5 Mei 2020
Dear Valued Guest, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your sharing your concerns and we truly wish to welcome you back in the future. Best regards, Devi Ari Room Division Manager

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
가족여행
어린이 2명 포함 가족 여행 갔는데 괜찮았습니다. 발리스런 인테리어 괜찮고 왔다갔다 편하게 드나들 수 있어 좋았습니다. 굉장히 작은 호텔이라 이동 동선 짧아 좋았고 수영장도 적당히 작아 애들 놀기 좋았어요. 호텔 정문 나가면 좌측에 환전소 있고, 길건너 한 50 미터쯤 더 가면 home spa 있어요. 그 길로 1키로 정도 더 가면 mr bob 립 집이 있는데 괜찮았고 딱 2박 정도 머무르기 좋을듯
Menginap 2 malam pada Dis 2019
Respons daripada Sarah Novita pada 8 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Novita Personal Assistant to General Manager