Hotel Mewah di Nossa Senhora da Anunciada

"We stayed at this hotel in Portugal where a faulty balcony lock led to a break-in and theft of our valuables. The manager promised to investigate and contact us about reimbursement, but never followed up and has been unresponsive for over a month. This experience shows poor security and terrible management, and we were left completely dissatisfied."

"Lovely hotel and great location. A little worn around the edges for sure and the Sky Bar was as hot as a greenhouse (not their fault though). Breakfast was great. The pool could be upgraded (the liner seemed to be coming loose)."

"The original building is stunning and a walk into the past. It is filled with antiques and other beautiful ornamentation. However, The new wing of the hotel where most guests stay , is now 25 years old. It is in need of refurbishment. Still, the rooms are large, clean, with lovely traditional furnishings. Staff generally are gracious and willing to accommodate, however it took one hour to check in and deliver our luggage to the room. There was only one other guest checking in at the same...

"Traditional 5-star service and amenities. International staff welcome an international clientele. The in-house restaurants are top notch."

"Beautifully located hotel with clean rooms and lovely views. Staff was helpful. I would definitely come back! My one suggestion is to refill coffee pods- they are not super expensive and I would rather pay more for room than have to buy from the reception each time- that is a tacky move. No 5 star hotel charges for coffee?! The hotel is so calming and well laid out. It is very under the radar which is lovely. Its people are warm. So the coffee situation needs to be dealt with! We had a few...

"The staff were mostly friendly and helpful if in somewhat small supply. Pool bar on 6th floor barely staffed and not actually by pool. Had to ring to reception to get someone to come up and serve. The decor was a little tired and outdated. Cover to toilet flush fell off although it was quickly put right by the time we came back around lunch - clearly cleaning crew reported it and had it fixed. Old fashioned shower over bath. Hot breakfast wasn’t!! I tried the first two days thinking day one...

"Everything was beyond expectations, and best of all was the very helpful staff! We got recommendations of restaurants as well as parking and ferries. Muito obrigado!"