From the moment we got there, the refrigerator went out. We asked for a new one, it was brought up. It ended up leaking everywhere I had to clean up the mess. Went downstairs and told them about it and asked them if they could finish cleaning up the mess and bring us a new refrigerator. I was told they did not have a refrigerator and we would have to deal with it. I had to ask for towels every day and go get them myself. Never did room service, come in and clean up anything. We stayed there five days and five nights, never did somebody come in and dust our sweet or change the bedding. Even though I ask for it every single day, not the bedding, but at least new towels. Spent very expensive money on the dining there.They're restaurant in the hotel. Two of our meals, we're ruined by the.Refrigerator. The bed looks like it's been gnawed on by something. When we got there, the room was dirty. It has spider webs everywhere on the inside.And the outside. Which I cleaned that up when I got there. The bathroom is very old has holes everywhere. When you pay a five star price for a resort and spa, you expect to get five star treatment.