2/10 Teruk
kesha
Mengembara bersama pasangan
2 Jul 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Ice machine only worked on one floor, elevator numbers don’t always show up when moving up floors, WiFi is horrible. hotel smells like marijuana. Especially in the stairwells. You walk out and your clothes smell like it. Walls are paper thin, could hear a horrible domestic dispute that scared up the first night here. most of the breakfast stuff was completely out. The kitchen staff said they didn’t have butter, syrup, cream cheese two days, plates one day, he also had a hard time re stocking food so most days we didn’t even get food.staff seemed very stretched thin they need more support and help seemed like they are bare bones with staff. Trash was everywhere not very clean hotel. Pool area was filthy. Towels everywhere and not replenished. They need to make the extra fees more upfront not in small print $15 per day parking(which should be added into the fee for guest) $25 per day pet fee. Also no room service is available unless you requested it and even getting that help takes hours. (I give them grace for this because as I mentioned they clearly are under staffed and stretched thin) and Check in took almost an hour despite me doing pre check in (with uploading id and all) there was one guy up front but another person sitting in the side room upfront that did not come out and help him when he had long lines. When we needed the front desk you wait in line for a good 30 Minutes for help (non check in related). Staff were very friendly despite the quality of hotel.
kesha
Menginap 3 malam pada Jun 2025