2/10 Teruk
Shubham
Mengembara bersama kumpulan
1 Sep 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
DO NOT BOOK THIS STAY!! This is the worst possible property ever. The stay was so disgusting, dirty, poorly maintained. Our room had tons of mold on the ceiling, roaches everywhere (we spotted almost 8), broken chairs, dirty bedsheets, bathroom door had a huge hole in it AND the property owner/manager was incredibly rude and inappropriate with us. As soon as we checked in to our room, we noticed all of the above problems and went to them asking for a room change. They did not stating that they didnt have any more rooms (their website did say they have rooms available). We contacted Expedia for a change of stay at that instant itself but were met with threats from the property manager asking us to leave in the next 30mins, else he would call the cops. All this was also happening at 12:30am since we had a late check in. The hotel owner started calling us again and again asking us to leave since we broight up the issue with expedia. He started cursing and abusing. We couldnt leave at that moment since expedia’s relocation team couldnt find another property for us so were asked to stay just for the night. We did the same and upon checking out as soon as we could the next morning, the owner again called and started cursing saying he wouldnt agree with expedia on giving us a refund. We finally got the refund for our entire stay but had to go through so much trauma, unhygienic conditions and absolutely horrible behavior from the staff. PLEASE PLEASE DO NOT BOOK THIS STAY
Shubham
Menginap 2 malam pada Ogo 2025
