10/10
Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms are renovated. If you get one of the newer rooms you will have a good experience.
Glen
Stayed 4 nights in Aug 2023