Cat & Dog Friendly Hotels in Nieuwerkerk aan den IJssel

"This hotel is special, great staff, nice modern rooms and bathrooms, superb restaurant and bar. We stayed for six nights, was meant to be seven but staff were okay with the shortened stay, helpful in amending the booking and a room refund. Free parking was a bonus. Having an in-house bar and restaurant meant you could easily access great coffee, drinks and excellent classy meals. We come to the Netherlands regularly and would be back here in a heartbeat."

"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...