"We waited an hour for our shuttle service from the airport. I had to call the hotel many times as no one is answering . We paid $250 incidental just for a day and they have not refunded our money back. We are away on holiday and up until now more than a week ago, no refund back yet. I would not recommend this hotel, receptionist in the morning is not accomodating and unfriendly. On the other hand, rooms are clean and breakfast is basic. "