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Ulasan tentang Hampton Inn & Suites Wilmington Christiana

2.5 out of 5
Hampton Inn & Suites Wilmington Christiana
1008 Old Churchmans Road, Newark, DE

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 559 daripada 1000 ulasan" "
Penilaian 8 - Baik. 261 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 79 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 60 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 41 daripada 1000 ulasan" "

8.8/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Stephen

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient off the highway. Very clean. Plenty of parking
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Kerry

Mengembara bersama keluarga
Very nice. Clean. Friendly and comfortable.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 24 Mei 2024
Thank you for your rating and comments. We appreciate your feedback.

6/10 Boleh diterima

Franchesca

Mengembara bersama keluarga
Tidak sukakan: Keadaan hartanah & kemudahan
Easy to park, get settled but my only complaint is cleanliness. The bathroom for me was the worst part more attention to toilet and tubs. My mother apparently had ants the room down from me. Cleanliness is my only complaint. The breakfast was good.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 24 Mei 2024
Thank you for taking the time to complete a review after your visit and I'm so sorry to hear that you encountered some issues with your rooms. Please know that we make every effort to provide the cleanliness and amenities that you have become accustomed to when traveling and I offer my personal apologies that we did not meet those standards. We appreciate your feedback and you can rest assured that your comments will be shared with the hotel team.

8/10 Baik

Roger

Mengembara bersama pasangan
Sukakan: Kebersihan
Nice area but shower was not good. The shower door would not move well when I tried to close it. The shower head was difficult to reach to adjust shower spray. Not that many towels in the room and they were kinda small.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 14 Mei 2024
Thank you for taking the time to share your experience after your recent stay with us. We welcome all comments from our Guests and make a point of sharing this information with all hotel departments. We appreciate your feedback and should your travels bring you back our way, we hope that you will give us another opportunity to host that visit.

10/10 Cemerlang

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice clean hotel. Only black mark was a smoke alarm going off at 1:30 AM. A false alarm.
Menginap 4 malam pada Mei 2024
Respons daripada Renee T. pada 14 Mei 2024
Thank you for choosing our Hampton Inn during your recent visit in Newark. We welcome all comments shared with us and appreciate your feedback. As you can imagine, having an alarm go off at such a late hour is not the experience we want, but is certainly a standard procedure for the safety and security of our guests, while potential emergency matters are investigated and resolved. I offer my sincerest apologies for the inconveniences you encountered during your stay and hope that you will give us another opportunity to host a future visit.

6/10 Boleh diterima

Janet

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
There was no soap or conditioner in the shower. Just 2 shampoos and an empty soap bottle. The bathroom door needs to be shaved down. It was hard to open and close and made a horrible noise rubbing against the floor.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 8 Mei 2024
Thank you for taking the time to complete a review after your recent visit and I'm so sorry to hear about the issues with your bathroom amenities and door. Please know that all comments are shared with the appropriate Managers and we will be sure to address the concerns you have reported. We appreciate your feedback and hope that you will give us another opportunity to host a future visit.

2/10 Teruk

Benjamin

Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Brandy

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
This property was not horrible. I could smell there was mildew in the duct system, as a result, the pillows had a faint smell of mildew. There were permanent stains all throughout the shower and come kind of stain on the ground in front of one of the beds. Breakfast was a great spread that was included in the price. I wished they had other meat options other than pork sausage. The indoor pool was a great touch, however, water was cloudy. The staff was very friendly, welcoming, and accommodating.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 7 Mei 2024
Thank you for submitting a review after your recent stay with us. We welcome all comments and critiques of our facility and you can rest assured that this information is shared with all Team Members. We realize that our Guests have options when selecting a hotel and our desire is that you will give us another opportunity. We appreciate your feedback and look forward to hosting your next visit to our area.

10/10 Cemerlang

Paula

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great property. Room was very clean. Staff was lovely.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 7 Mei 2024
Thank you for your rating and kind comments. We appreciate your feedback.

4/10 Lemah

Sherry

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Breakfast was horrible. White sausage patties that looked raw. The tooster didn't toost the bagels. After 5 minutes we gabe up. I asked for an extra blanket but instead received 2 king size fitted sheets. No safes in the room.
Menginap 1 malam pada Mei 2024
Respons daripada Renee T. pada 7 Mei 2024
Thank you for taking the time to rate our hotel and provide additional comments about your stay. I'm so sorry to hear that your visit was not pleasant and I offer my sincerest apologies for the experiences you have reported. Please know that our goal is to provide the best possible amenities and services to all of our guests and we appreciate your feedback and for sharing your concerns with us.

10/10 Cemerlang

Lucy, Brooklyn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was perfect in the room. The only thing they should change. Is the shades 1 too much light comes in. And it’s to see thru. Not good
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 30 Apr 2024
Thank you for taking the time to complete a review after your recent stay with us and it's great to hear that you enjoyed your visit. We certainly welcome your comments and appreciate your feedback.

10/10 Cemerlang

Hunter

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
grest
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 26 Apr 2024
Thank you for your rating. We truly appreciate your feedback

8/10 Baik

Jessica

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
great breakfast and nice location
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 26 Apr 2024
Thank you so much for your rating. We welcome all comments from our guests, as it helps us to learn more about your experiences. Your feedback is greatly appreciated and we look forward to hosting your next trip to our area.

8/10 Baik

Kathy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The front desk employees were very helpful and friendly.
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 23 Apr 2024
Thank you for taking the time to submit a rating and review after your recent visit with us. We welcome all Guest comments and certainly appreciate your feedback.

10/10 Cemerlang

Al

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 23 Apr 2024
Thank you for your rating. We truly appreciate your feedback!

10/10 Cemerlang

lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 15 Apr 2024
Thank you for your rating and kind comments. It was a pleasure having you as our guest and we look forward to seeing you again, should your travels bring you back our way!

10/10 Cemerlang

Horace

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All was good as I expect from Hampton Inns
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 15 Apr 2024
Thank yo uso much for choosing our Hampton during your visit to Newark, DE. It was a pleasure serving as your host hotel and it's great to hear that you enjoyed your visit.

10/10 Cemerlang

Ryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
5/5 would stay again.
Menginap 1 malam pada Apr 2024
Respons daripada Renee T. pada 11 Apr 2024
Thank you for your rating. We appreciate the feedback.

6/10 Boleh diterima

Robert, danvers

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great breakfast; terrific staff. Clean rooms. Derelict motel next door was an eyesore; parking-lot and shopping-center views from room were depressing.
Menginap 2 malam pada Apr 2024
Respons daripada Renee T. pada 8 Apr 2024
Thank you for taking the time to complete a review after your recent visit. We certainly welcome and appreciate all comments and your feedback.

10/10 Cemerlang

Yvonne

Sukakan: Kebersihan
Loved it, nice and clean. Great nights sleep
Menginap 1 malam pada Apr 2024
Respons daripada Renee T pada 9 Apr 2024
Thank you so much for your rating and comments. We are so very happy hearing that you enjoyed your visit and we truly appreciate your feedback!

10/10 Cemerlang

Giovanna

Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 8 Apr 2024
Thank you for taking the time to rate our hotel after your recent visit. Your feedback is greatly appreciated.

10/10 Cemerlang

Nyona, Wilmington

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was nice
Menginap 2 malam pada Mac 2024
Respons daripada Renee T pada 8 Apr 2024
Thank you for your rating. We appreciate the feedback!

10/10 Cemerlang

Tyrell

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 1 Apr 2024
Thank you for taking the time to complete a review after your visit at our Hampton. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Cemerlang

Anne

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean. Free breakfast. Pool is great for family stay. Called in for a tissue box and it was never brought up .. thought that was quite average of the staff but wouldn't deter me from booking again.
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 29 Mac 2024
Thank you for your rating and review comments. We certainly try our best to exceed your expectations with our guest services and I'm so sorry to hear that we missed the mark with your request. Please know that we appreciate your feedback and loyalty to the Hampton brand and hope to see you again in the future!

8/10 Baik

Christine

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We were just stopping for the night on the way home. The room was great and the handicapped shower was the best. Best shower I've been able to take since Halloween (I had surgery on a broken ankle that day and haven't had a decent shower since then).
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 29 Mac 2024
Thank you for taking the time to complete an online review and I hope you're a mending well after your surgery. It is great to hear that you enjoyed your visit with us and we look forward to seeing you the next time you're in our area.

8/10 Baik

Antoinette

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kemudahan
Having a great time
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 25 Mac 2024
Thank you for rating our hotel and taking the time to provide additional comments. We welcome all guest comments and truly appreciate your feedback.

10/10 Cemerlang

Thushy

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 25 Mac 2024
Thank you for your rating! We certainly welcome all guest comments and appreciate your feedback.

10/10 Cemerlang

Melissa, Wilmington

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved my room! It was clean and open. Bed was very comfortable for me. It was conveniently located for what I wanted to do on my vacation. Staff was very friendly and accomodating.
Menginap 4 malam pada Mac 2024
Respons daripada Renee T. pada 19 Mac 2024
Thank you for taking the time to complete an Expedia review after your recent visit and it's great to hear that you loved your room! We certainly appreciate your feedback and hope to see you again soon!

10/10 Cemerlang

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
the room was spacious which I love, the lighting in the room was a bit dull. I enjoyed my stay. Thanks
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 18 Mac 2024
Thank you for completing an online review. We welcome all Guest comments and certainly appreciate the feedback.

4/10 Lemah

Venkata

Mengembara bersama pasangan, Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Room was large but very dated... spring mattress was very uncomfortable.
Menginap 3 malam pada Feb 2024
Respons daripada Renee T. pada 14 Mac 2024
Thank you for completing a review after your recent stay at our Hampton. We certainly welcome all guest comments and feedback and appreciate the time you have given to share this information with us.

4/10 Lemah

Maura

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
The staff were very friendly and accommodating. We arrived and settled in. Then we found 4 bathing suits in the closet on hangers. Must have been left by the last family but very gross to find and raised our concern about cleanliness. I also found a dead small bug in a towel and I live bug crawling in room. Disappointing.
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 14 Mac 2024
Thank you for taking the time to complete a review after your stay and I'm so sorry to hear that your experience did not meet your expectations. Please know that all reviews and comments are shared with my entire hotel team and we make a point of addressing every item accordingly. We appreciate your feedback from this past stay and hope that you will give us another opportunity to show our hospitality and dedication to your comfort and satisfaction.

10/10 Cemerlang

Lee

Great place and would stay again
Menginap 1 malam pada Mac 2024
Respons daripada Renee T. pada 8 Mac 2024
Thank you for your rating and we look forward to seeing you again soon.

8/10 Baik

mohebs

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
very good
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 29 Feb 2024
Thank you for your rating and comments. We certainly appreciate the feedback!

10/10 Cemerlang

LATASHA, GEORGETOWN

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
room 203. the bathroom door did not lock. i check in on feb. 23. then i left for dance competition. i let the front deck know. i told them the the bathroom door. it was not done and the person sign off. it was written down incorrectly. i check out on sunday. i used this hotel every year. the last 3years. and i hopefully be able to used it next year.
Respons daripada Renee T. pada 26 Feb 2024
Thank you for taking the time to complete a review after your recent stay with us and it's great to hear that we have hosted your visits over the past years. I'm so sorry to hear of the issues you reported this trip, and you can rest assured that we will review that door and address accordingly. Thank you for your loyalty to our hotel and we certainly look forward to seeing you next year!

10/10 Cemerlang

Kenneth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 26 Feb 2024
Thank you for your rating. We appreciate the feedback.

4/10 Lemah

Amanda

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room we booked was not what we received. We had to request another room. Took 45 minutes to get another room. After we were able to get another room things were fine
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 26 Feb 2024
Thank you for sharing your concerns with us regarding your stay and I'm sorry to hear of your reported concerns. Please know that we make every effort to provide the accommodations and services that our guests expect and when issues arise, we handle them quickly. We welcome all comments and appreciate your feedback.

8/10 Baik

marquea

Menginap 2 malam pada Feb 2024
Respons daripada Renee T. pada 25 Mac 2024
Thank you for taking the time to rate our hotel after your recent visit. Your feedback is greatly appreciated.

8/10 Baik

Courtney

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff were very nice!
Menginap 2 malam pada Feb 2024
Respons daripada Renee T. pada 19 Feb 2024
Thank you for your rating and kind comments. We welcome all comments and certainly appreciate your feedback!

4/10 Lemah

Nv

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 19 Feb 2024
Thank you for submitting a rating after your stay with us and I'm sorry to hear that we didn't meet your expectations. While I'm not sure of your exact experience that generated your rating, but I hope that you shared those concerns with the Front Office Team. We appreciate your feedback and our desire is that you will give us another opportunity to host a future visit.

10/10 Cemerlang

Pat

Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 19 Feb 2024
Thank you for taking the time to complete a review after your recent stay with us and I'm so happy to hear that you enjoyed your visit. It was a pleasure hosting your stay and we look forward to seeing you again.

10/10 Cemerlang

Paul

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean, staff was very friendly. Pretty close to Delaware Park Casino.
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 14 Feb 2024
Thank you for submitting a review after your recent stay and it's great to see that we met your expectations. It was an honor hosting your visit and we look forward to seeing you again in the future.

2/10 Teruk

John

Tidak sukakan: Keadaan hartanah & kemudahan
Unsanitary
The hotel was out of soap and shampoo I was told that they did not receive their shipment Very unsanitary I am contesting the charge on my cc
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 14 Feb 2024
Thank you for taking the time to complete a review after your recent stay and I'm so sorry to hear of your unfortunate situation. Please know that we make every effort to provide the accommodations and amenities that our guests expect and I'm so sorry that your request for replacement items was not honored. We truly appreciate your feedback and our desire is that you will give us another opportunity to host a future visit and experience our hospitality and dedication to your comfort and satisfaction.

10/10 Cemerlang

Erick

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
My UBA bowling trip!!
My stay was really good i was only in the room for a few hours. But it was quite. The bed was to hard. But i will definitely stay again.
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 14 Feb 2024
Thank you for taking the time to complete an online review and I hope you have an awesome time during your bowling trip! We appreciate your feedback and look forward to hosting your next visit to our area.

2/10 Teruk

Dave

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Door to hotel room was open a crack upon check in, dead bolt was set and door unlocked. No TV remote in room, had to go down and get one. And then that one did not power tv on and off. Shower leaks so limited pressure. No hand soap in bathroom by sink or glasses. And drawer had no knob to open it. You can hear people and tv in rooms next door and upstairs. we’ll see what breakfast looks like but anticipating buying breakfast else where. Good price but would not stay here again.
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for taking the time to rate our hotel, as well as share details about your stay. We certainly welcome all guest comments and I offer my personal apologies for the inconveniences that you encountered. Please know that your comments have been shared with my entire Hotel Team and you can rest assured that each issue has been discussed and addressed. We appreciate your candid feedback, and our desire is that you will give us another chance to show our true hospitality and enthusiasm in hosting your visit.

2/10 Teruk

Wendell

Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for taking the time to rate our hotel. We welcome and appreciate the feedback!

10/10 Cemerlang

Kristina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice
The hotel was nice and clean. Bed was not that comfortable but it was okay. Pool was nice but it was cold in the pool room kids ended up freezing. Breakfast was good. Overall good stay
Menginap 1 malam pada Feb 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for completing a review after your stay. Please know that we make every effort to provide the accommodations and amenities that our guests enjoy and I'm so sorry that we did not meet your expectations during this visit. We certainly welcome and appreciate your feedback and hope that you will give us another opportunity to host a future visit, so you can experience our dedication to your comfort and satisfaction.

8/10 Baik

janet

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Breakfast was standard, our room was dirty but the staff immediately changed our room . Pool was cloudy and dirty looking , the gym was great . I expected better conditions considering this is part of the Hilton family of hotels . The gem of the place was their staff. Super helpful pleasant and friendly.
Menginap 1 malam pada Jan 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for taking the time to submit an online review, as well as provide additional details of your stay. We welcome all guest comments and make a point of sharing this information with all hotel staff to discuss and address accordingly. My apologies for the inconveniences you encountered and please know that we appreciate your feedback.

8/10 Baik

Pam

Sukakan: Kebersihan, kakitangan & perkhidmatan
room key did not work. Clerk came up to open door
Menginap 1 malam pada Jan 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for your rating. My apologies for the inconveniences during your registration and we hope that the remainder of your stay was pleasant. We appreciate your patience during the recent keycard upgrade and thank you for sharing your hotel experience with us.

10/10 Cemerlang

Paul

Menginap 1 malam pada Jan 2024
Respons daripada Renee T. pada 5 Feb 2024
Thank you for taking the time to rate our hotel. We welcome and thank you for your feedback!

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Renee T. pada 29 Jan 2024
Thank you for your rating! We appreciate your feedback!