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"Me and my wife has stayed at the hotel before and this time it was for our wedding night the staff was amazing and they went above and beyond with our room making it so beautiful for us on arrival. The restaurant wasn’t open this time we went but the bar still offers food which was delicious never the less. We have been to the restaurant before and the food is great there also. The staff was amazing friendly and as I mentioned they go above and beyond for you due to just these few things we will return highly recommended."

"Friendly staff at check in, bar open until 3 for guests with great selection of beers on tap. Nice room. Good value for money hotel."

"Very friendly staff. Good eye contact, I felt looked after. Very good matress and bedding. Clean bathroom. Good sound insulation in the room."

"Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience. "

"Clean room easy checknin ams check put fabulous beds "

"Excellent value in a good location "

"The staff here are wonderful! They work hard, they are knowledgeable and brilliant to talk to and always make our stay the best we get anywhere. The rooms are comfortable with good ensuite facilities and who wouldn’t want to sit back and admire the grounds. And of course the wonderful pool and surrounding facilities. Once again thank you for a wonderful stay. Amelia and David "

"Clean room"

"Excellent alround"