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Reviews of Homewood Suites by Hilton Nashville-Brentwood

3 out of 5
Homewood Suites by Hilton Nashville-Brentwood
5107 Peter Taylor Park, Brentwood, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 876 reviews" "
Rating 8 - Good. 246 out of 876 reviews" "
Rating 6 - Okay. 86 out of 876 reviews" "
Rating 4 - Poor. 33 out of 876 reviews" "
Rating 2 - Terrible. 20 out of 876 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Friendly and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the hustle and bustle of downtown.
Stayed 1 night in May 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Chaney

Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Mar 2024
Response from Chiefs Fan on 1 Apr 2024
Thank you so much for staying with us, please visit us again!.

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, amenities
It was great
Stayed 1 night in Mar 2024
Response from Chiefs Fan on 1 Apr 2024
Thank you for your recent stay with us, please visit us again.

8/10 Good

Nicholas

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were polite and knowledgeable!
Stayed 1 night in Mar 2024
Response from Chiefs Fan on 1 Apr 2024
Thank you for your honest feedback and for staying with us, please visit us again.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Chiefs Fan on 1 Apr 2024
Thank you for your feedback, please visit us again.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sales Diva on 27 Feb 2024
Thank you for your feedback, Please visit us again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an outstanding stay in Brentwood!!!!
Stayed 1 night in Feb 2024
Response from Sales Diva on 8 Feb 2024
Thank you for your feedback, please visit us again!.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very friendly staff, and rooms were clean and nice. We will definitely be staying here from now on when we come to Brentwood.
Stayed 2 nights in Feb 2024
Response from Chiefs Fan on 8 Feb 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Sales Diva on 8 Feb 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Doug

Stayed 1 night in Dec 2023
Response from sales on 8 Feb 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe comfy and nice
Area was safe! Staff was friendly and helpful! Hotel was clean breakfast was good! Overall nice place to stay!
Stayed 3 nights in Dec 2023
Response from Chiefs Fan on 8 Feb 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Desiree

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sales Diva on 22 Dec 2023
Happy Holidays from our staff to you and your family. We greatly appreciate your business and feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Chiefs Fan on 20 Dec 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding could be better....
Stayed 1 night in Dec 2023
Response from Chiefs Fan on 20 Dec 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chiefs Fan on 20 Dec 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

6/10 Okay

Lateral

Business traveller
Disliked: Room comfort
What you would expect
I know 3 star hotels can vary. It is a decent hotel. But the bed was so hard, I woke up with horrible back spams both mornings.
Stayed 2 nights in Dec 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Janet, Moss Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process.
Stayed 1 night in Nov 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Debbi

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group setting , breakfast, friendly
Stayed 2 nights in Nov 2023
Response from Sales Diva on 11 Dec 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

vicki

Stayed 1 night in Oct 2023
Response from Sales on 31 Oct 2023
Thank you for your feedback, please visit us again!

6/10 Okay

Thomas, Portland

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is really showing it’s age, and is not being upgraded, refreshed or renewed. I stayed in the same two-bedroom suite this year as last (349), and the same one bedroom (336). Last year I complained about how saggy the couch cushions were and as a result how uncomfortable it was. Now, a year later, it is just a year older, a year saggy-er, and a year more uncomfortable. The rooms need a new paint job, especially the bedroom and bathroom doors. The fans and lights make flickering and squealing noises. Over all, it is much more of a two star property. …And breakfast really needs to move away from powdered eggs.
Stayed 8 nights in Oct 2023
Response from Chiefs Fan on 31 Oct 2023
Thank you so much for your honest feedback. I will definitely pass your feedback to the appropriate department.

10/10 Excellent

Julie

Stayed 1 night in Oct 2023
Response from Chiefs Fan on 14 Nov 2023
Thank you for Staying with us at the Homewood Suites in Brentwood. Please visit us again.

10/10 Excellent

Gina

Stayed 1 night in Oct 2023
Response from Sales on 16 Oct 2023
Thank you for staying with us I hope that you will join us again.

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms need updating. The dog barking is ridiculous, this alone would cause us to never stay again.
Stayed 2 nights in Oct 2023
Response from brentwoood on 16 Oct 2023
Thank you for your feedback, I will pass your information along to our staff.

4/10 Poor

BreAnne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel smelled like mildew, everywhere. Our room was technically clean and it was very large and well furnished but it smelled like mildew badly. We would have asked for another room but the entire hotel smelled so we don’t think it would’ve made much of a difference.
Stayed 3 nights in Sep 2023
Response from brentwoood on 16 Oct 2023
Thank you for your feedback, I will pass this along to our management staff.

10/10 Excellent

lawrence, Skokie

Stayed 2 nights in Sep 2023
Response from brentwoood on 16 Oct 2023
Thank you for staying with us I hope that you will join us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for staying with us, we hope that you visit us again.

10/10 Excellent

Shane Kurtz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for staying with us, we hope that you visit us again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Birthday weekend
Checking In was good, staff was friendly and courteous throughout process. Room was clean. Bathroom - chipped and peeling towel shelf and towel rod missing
Stayed 1 night in Sep 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for bringing this to our attention, I hope you will give us another chance in the near future.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Sales Diva on 5 Sept 2023
Thank you for staying with us..

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend
Stayed 2 nights in Sep 2023
Response from Sales Diva on 5 Sept 2023
Thank you for staying with us..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful check in, clean place, comfortable rooms and beds. Will be back if/when we come back to Nashville!
Stayed 4 nights in Aug 2023
Response from Sales Diva on 5 Sept 2023
Thank you for staying with us..

8/10 Good

Sonja

Stayed 3 nights in Aug 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for staying with us, please visit us again.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sales Diva on 21 Sept 2023
Thank you for staying with us, please visit us again.

8/10 Good

Mark

Stayed 1 night in Aug 2023
Response from Chiefs Fan on 11 Aug 2023
Thank you for your feedback it was greatly appreciated. Please visit us again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, breakfast was decent, most staff was helpful and cordial. Did not enjoy a dog next door that never stopped barking. Also very convenient to a lot of places.
Stayed 6 nights in Jul 2023
Response from Sales Diva on 8 Aug 2023
Thank you for your feedback, please visit us again.

10/10 Excellent

Tisha

Stayed 3 nights in Aug 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for staying with us, please visit us again.

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rates. Nice staff. Clean and convenient
Stayed 2 nights in Aug 2023
Response from Sales Diva on 7 Aug 2023
Thank you so much for your feedback, please visit us again.

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Hotel is very dated and hasn’t been kept up with any type of deep cleaning. Rooms are not in good shape. Furniture is horrible to sit on and bed has seen better days.
Stayed 2 nights in Jul 2023
Response from Chiefs Fan on 3 Aug 2023
Thank you for your feedback, I will be sure to share this with our staff.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just as advertised. The staff was very friendly and helpful. The room was very clean and spacious
Stayed 2 nights in Jul 2023
Response from Sales Diva on 3 Aug 2023
Thank you for your feedback, please visit Homewood again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Sales on 25 Jul 2023
Thank you for your feedback we greatly appreciate it. Please visit us again.

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023
Response from Chiefs Fan on 21 Sept 2023
Thank you for staying with us, please visit us again.

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sales Diva on 10 Jul 2023
Thank you for staying with us, we welcome you home again.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sales Diva on 6 Jul 2023
Thank you so much for your feedback, please stay with us again.

6/10 Okay

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not Joyfull
I asked for two rooms- connecting. That didn't happen. They were not even remotely close! Mine upstairs was down the longest hallway I've seen in my life (The Shining). It just wasn't what I expected from Hotel.com. I will not use this app again.
Stayed 3 nights in Jun 2023