Located in Naples City Centre neighbourhood, Relais Castel Nuovo is connected to a railway/underground station. Castel Nuovo and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Galleria Umberto I and Via San Gregorio Armeno. Molo Beverello Port and Teatro di San Carlo are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours and other activities like winery tours. Visit our Naples travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Relais Castel Nuovo
Concierge services, laundry facilities and free newspapers are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellboy and multilingual staff assistance are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with digital channels, and a kitchenette with a fridge, a stovetop and a microwave. Comforts include a memory foam bed and Frette Italian sheets, and guests will also find conveniences, such as a washing machine and a coffee/tea maker.
Relais Castel Nuovo offers 5 air-conditioned accommodations with espresso makers and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (EUR 30 per day); reservations required; discounts available
Family friendly
Highchair
Kitchenette
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Griddle
Hob
Microwave
Paper towels
Toaster
Water dispenser
Dining
Champagne service
Bedrooms
Bedroom
Down comforter
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
1 private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Laundry
Laundry detergent
Laundry facilities
Washing machine
Work spaces
Laptop workspace
Comfort
Air conditioning
Fan
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Free newspapers in lobby
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Lockers
Multilingual staff
Porter/bellhop
Proposal/romance packages
Restaurant dining guides
Tour and ticket assistance
Location highlights
Connected to a rail/subway station
In a historical district
In an entertainment district
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near the airport
Things to do
Boat tours nearby
Winery tours nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
11 floors
5 units
Cleaning products are eco-friendly
Connecting units available
Individual decor
Individual furnishings
Soundproofing
Water dispenser
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Return the keys
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 150 per stay
A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 30 per day(492 ft away; open 24 hours)
Late check-in fee: EUR 20 for check-in between 8:00 PM and 10:00 PM
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 03964450633
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number IT063049B4BXC2E2JI
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Relais Castel Nuovo Apartment Naples
Relais Castel Nuovo Apartment
Relais Castel Nuovo Naples
Relais Castel Nuovo Naples
Relais Castel Nuovo Apartment
Relais Castel Nuovo Apartment Naples
Frequently asked questions
Is Relais Castel Nuovo pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Relais Castel Nuovo?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to
10:00 PM for a fee of EUR 20.
What time is check-out at Relais Castel Nuovo?
Checkout is at 10 AM. Late checkout is available for a fee.
Where is Relais Castel Nuovo located?
Located in Naples City Centre, this apartment building is within a 10-minute walk of Molo Beverello Port, Castel Nuovo and Galleria Umberto I. Teatro di San Carlo and Royal Palace are also within 15 minutes. Via Colombo - Porto Tram Stop is only a 2-minute walk and Municipio Station is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Relais Castel Nuovo Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Location
8.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 100 out of 146 reviews
10 - Excellent
100
Rating 8 - Good. 36 out of 146 reviews
8 - Good
36
Rating 6 - Okay. 7 out of 146 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 146 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 146 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Shane
12 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, friendly, helpful host (very helpful with suggestions for restaurants etc.) and clean and tidy modern apartment. Close to the cruise terminal and short walk to attractions and some excellent restaurants.
Very clean and excellent location. Antonio the manager is wonderfut
Marcos
Stayed 1 night in Oct 2025
10/10 Excellent
Elisabeth
31 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Great simple bnb < 5 mins from the port! Perfect stop before our ferry to the islands.
Staff were very accommodating and helped us to checkin early.
Thank you for kicking off our holiday with an easy start.
Elisabeth
Stayed 1 night in Aug 2025
8/10 Good
Cheuk Fan
12 Sept 2025
Liked: Cleanliness, room comfort, communication
Definitely a good choice to stay for one night or two. 10 minutes to shopping streets. We stayed in an elite suit. Comfortable, clean and roomy.
This place was great and in a perfect location. Close to just about anything. Antonio was a great help with maneuvering the city and helping us find everything we needed.
Melissa
Stayed 4 nights in Jun 2025
10/10 Excellent
Yilian
8 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great management and service!
Yilian
Stayed 2 nights in Jun 2024
10/10 Excellent
Ernie
22 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Antonio had the room ready early for us and were able to checkin really quick and efficiently once we got off our ferry. Great location and even better staff!
Ernie
Stayed 1 night in Sep 2024
10/10 Excellent
Lisa Julie
11 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment in a great location for exploring. It also felt very safe. Antonio was a great host
Lisa Julie
Stayed 7 nights in Oct 2024
10/10 Excellent
Sarah
11 May 2025
Liked: Cleanliness, room comfort, communication
Amazing Find!
This apartment style hotel was absolutely fantastic. The room was beautiful and had a great view, bed and shower were super comfortable, and everything was clean and well-stocked. Antonio was friendly, helpful, and wonderful to communicate with - he gave excellent directions, was very friendly and thorough with information about the stay, and proactive about any issues we may face (such as a battery dying in the remote). Will recommend this place to everyone staying in Naples!
Sarah
Stayed 2 nights in May 2025
10/10 Excellent
Daniel
10 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property convenient location, close to ferry train metro all, just double check the pictures, the studio does not have balcony or separate bedroom but it us a real nice studio.
Antonio profesional and polite Thank you
Daniel
Stayed 3 nights in Sep 2025
10/10 Excellent
Verified traveller
17 Sept 2024
Liked: Cleanliness, room comfort, communication
Great
Clean and comfortable. Great communication from Antonio prior to and during check in. Close to metro line. Would definitely stay again.
Verified traveller
Stayed 2 nights in Sep 2024
10/10 Excellent
Kira
28 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Antonio’s apartment was lovely! He was a super friendly and helpful host. We had everything we needed and the apartment was extremely clean and well maintained. Great location, great restaurants nearby. Walkable to so much! When we return to Naples, we will definitely be staying at Antonio’s again! :-)
Kira
Stayed 1 night in Jun 2024
10/10 Excellent
Jerilyn
23 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Large, clean, apartment with everything you need for a long stay. Kitchen was fully equipped. Antonio was a very gracious host who provided us with a lot of information and recommendations for our stay.
Jerilyn
Stayed 7 nights in Nov 2023
10/10 Excellent
Jennifer
4 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Relais Castel Nuovo is a great location, directly across the street from a metro station. There are many great restaurants nearby. Antonio is a wonderful host and is eager to help you with anything you need. He recommended many great restaurants and help with general navigating to our chosen destinations. The hotel itself is clean, comfortable and has all the amenities you could need, including a washing machine! I can't recommend this stay enough. If we are ever in Napoli again, I will definitely stay here once more.
Jennifer
Stayed 2 nights in Mar 2025
10/10 Excellent
Jo
5 Oct 2024
Liked: Cleanliness, room comfort, communication
Clean, safe and a great host
Antonio made this a wonderful experience. He contacted me when I made the reservation and was helpful answering all my questions. He sent pictures of the building and which door to come in. The apartment was modern had everything you needed and was very clean. It is a very safe building which made us feel comfortable. The view of the port is amazing. We ate at a very good restaurant that was just around the corner.
Jo
Stayed 1 night in Oct 2024
10/10 Excellent
Jericha
6 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Antonio was an absolutely amazing host! I wish we could have stayed longer than just one night but it was perfect! Huge room with kitchen, comfy bed, and authentic local cuisine! Antonio was extremely communicative before during and after our stay. He even sent us a long list of his best dining/coffee recommendations around Naples!! He is a superstar host and a beautiful, safe place to stay in Naples!! Thanks for everything, Antonio!
Jericha
Stayed 1 night in May 2024
10/10 Excellent
Luis
13 May 2023
Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay!
Luis
Stayed 1 night in May 2023
10/10 Excellent
Verified traveller
25 May 2023
Liked: Cleanliness, room comfort, communication
amazing place
Verified traveller
Stayed 2 nights in May 2023
10/10 Excellent
Bradley
21 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We received some very helpful instructions to locate the property and a wonderful welcome from Antonio when we arrived. The bed was comfortable, the bathroom and kitchen facilities were ideal and the washing machine and iron was a very welcome surprise. The property was also very safe and secure. I would definitely recommend this accommodation.
Bradley
Stayed 2 nights in Aug 2025
10/10 Excellent
David
27 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Would highly recommend!
David
Stayed 1 night in Nov 2024
10/10 Excellent
Gurpreet
18 Jun 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Host is awesome and very helpful. Place was spotless. Great place to stay 10/10
Gurpreet
Stayed 1 night in Jun 2023
10/10 Excellent
Klaus
13 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a very good stay at Relais Castel Nuovo in Napoli. Antonio is very attentive and makes sure that everything goes as smooth as possible. Will definitely return with more time.
Klaus
Stayed 2 nights in Apr 2025
10/10 Excellent
evangeline
9 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk was very helpful 👍
evangeline
Stayed 1 night in Sep 2022
10/10 Excellent
Anthony
6 Oct 2024
Liked: Cleanliness, room comfort, communication
Amazing
Wonderful. Antonio was great!!
Anthony
Stayed 1 night in Oct 2024
8/10 Good
geetha
8 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Andrea’s Communication & helpfulness was remarkable 👏