The communication prior to arrival was good. We mapped the address but had a hard time finding the number so the attendant on call came to find us and led us to the office for check in. The office smelled of marijuana but the attendant was very nice and helpful. He initially gave us a key to the wrong room that had another guest in it so we tried the second room number he gave us and there was a guest in there as well. It was concerning that the key worked in two occupied rooms. He finally got us to the correct room and sent me a list of recommended places to eat and see. The room wasn’t too bad but the floors were dirty, the bedroom window didn’t seal all the way, the shower was tiny with about a foot opening to get in and out of, the couch was damaged on one end and the gas stove wasn’t working. The next morning I notified the office about the gas stove, it was around 9:30 and I wanted to boil water for coffee. Two men showed up, leaned out the window and turned the valve to open the gas. In my opinion, those things should’ve been taken care of prior to check in. Shortly after they left I sent a reminder to schedule the airport shuttle which the first attendant told me about at check in. I mentioned in my request that I would be paying with a credit card, they responded 3 hours later with “cash only”. Since I didn’t have Euros I asked them if they could call a taxi. Needless to say, Fransisco was rude and told me he wasn’t in the service business?!?!
