Hotel Art Resort Galleria Umberto

4.0 star property
Baroque hotel with 24-hour front desk and bar/lounge

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Photo gallery for Hotel Art Resort Galleria Umberto

Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
Daily buffet breakfast (EUR 15 per person)
Interior entrance
Interior
Hotel Art Resort Galleria Umberto, near Via Toledo, offers upscale rooms with WiFi. Enjoy the daily manager's reception on the terrace for local insights. The concierge assists with planning, and on-site car rentals and luggage storage make exploring Naples easy.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking available
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Superior Double Or Twin Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3
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About the area

Located near the beach, Hotel Art Resort Galleria Umberto is in Naples City Centre, a neighbourhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Naples Aquarium and Botanical Garden of Naples are also worth visiting.
Map
Galleria Umberto I 83, Naples, NA, 80132

What's nearby

  • Galleria Umberto I - 1 min walk - 0.0 km
  • Via Toledo - 3 min walk - 0.3 km
  • Molo Beverello Port - 5 min walk - 0.5 km
  • Piazza del Plebiscito - 7 min walk - 0.6 km
  • Port of Naples - 13 min walk - 1.2 km

Getting around

  • Municipio Station - 6 min walk
  • Napoli Marittima Station - 14 min walk
  • Naples International Airport (NAP) - 44 min drive

Restaurants

  • ‪La Sfogliatella Mary - ‬1 min walk
  • ‪Ke’kafè - ‬1 min walk
  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬2 min walk
  • ‪Pizzeria&Trattoria San Carlo - ‬1 min walk
  • ‪Sorbillo Piccolina - ‬1 min walk

About this property

Hotel Art Resort Galleria Umberto

Upscale hotel remodelled in 2020 and located near Via Toledo
A short walk from Piazza del Plebiscito and Molo Beverello Port, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car hire on-site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a reception hall and tour/ticket information
  • A porter/bellboy, a front desk safe and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, cots/infant beds and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1FNMWWVCU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Frequently asked questions

Is Hotel Art Resort Galleria Umberto pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Art Resort Galleria Umberto?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Art Resort Galleria Umberto?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Hotel Art Resort Galleria Umberto located?

Located in Naples City Centre, this hotel is steps away from Galleria Umberto I and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes.

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Reviews

Hotel Art Resort Galleria Umberto Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 188 out of 432 reviews
Rating 8 - Good. 149 out of 432 reviews
Rating 6 - Okay. 56 out of 432 reviews
Rating 4 - Poor. 15 out of 432 reviews
Rating 2 - Terrible. 24 out of 432 reviews

Reviews

6/10 Okay

Nisha

Liked: Staff & service
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great location, and excellent staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es excelente, dentro de la Galería Umberto y a pocos pasos de los principales sitios turísticos de Nápoles. La habitación era muy amplia, bonita y con una terraza encantadora. El personal fue siempre muy amable y atento. Como único detalle, el ascensor en ocasiones requiere una moneda de 10 céntimos para funcionar; en recepción te la facilitan sin problema, pero conviene tener alguna de reserva si subes al hotel. En general, una estancia fenomenal que repetiría sin dudar.
Stayed 3 nights in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good with this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. While we only stayed one night to catch a flight to Athens the location allowed is to eat ship and do. Quick hop on and off bus tour in a short period of time.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kann nur empfehlen ist sehr schöne Lage und das Hotel ist sehr empfehlenswert.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen

Jättebra hotell som låg mitt i smeten. Känns tryggt & säkert runt omkring! Inga konstigheter.
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all .. the lift was great but do ensure you arrive with 10 centime change .. I’ll say no more ..
Stayed 4 nights in Jul 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien entretenu, personnel de qualité, parlant très bien français. Bien situé pour se déplacer facilement pour visiter les attractions touristiques. Différents restaurants tout près.
Stayed 4 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a beautiful building, a bit hard to find the entrance (it’s inside the galleria, on one of the entrances near the centre). The signs point down a dodgy street. Area is great for everything nearby!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, close to everything. Perfect service with special mention to Margherita, Francesca, Nathasha, Carmen and Tereza.
Stayed 7 nights in Apr 2025

10/10 Excellent

Hanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Apr 2025

8/10 Good

SHEILAGH

Liked: Amenities
Mold in bathroom and the bath needs a renovation, and walls were thin, but we really like the hotel, location and staff.
Stayed 2 nights in May 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Equipe fantástica.

Equipe fantástica. O gerente Julio e as colaboradoras do café da manhã são educadas e muito solícitas. Não mediram esforços para que minha estadia fosse perfeita. Me hospedarei novamente, em um retorno futuro.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness
Very unique property.
Stayed 4 nights in May 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find the place. The entrance is hidden inside the shopping mall. They needed to give detailed instructions.,but they did not The room was nice, except the bath instead of the show. I struggled to climbed in and out. The staff was very helpful, good convenient location . I probably will come back
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely stunning. Staff was the friendliest people I’ve met.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gerrigje

Liked: Cleanliness, amenities
Geweldige plek, vriendelijk personeel! Prachtige kamer. Niets om op aan te merken👍
Stayed 5 nights in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the view into the Galleria was amazing. The elevator is a bit slow and cost 10 cent euros but the hotel gave us 10 cents when we needed it.
Stayed 2 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación dentro de galería Umberto, facilitando traslados, shopping y acceso a principales atracciones turísticas, el personal muy atento y servicial. El hotel ya tiene unos años por lo que algunos elementos son algo anticuados pero en general muy buena experiencia, me hospedaría de nuevo aquí
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

ok
Stayed 4 nights in May 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service
Disliked: Amenities
The area around the galleria is a beautiful, architecturally stunning. The hotel staff was nice and we received a bottle of champagne on arrival. However it was difficult to access the hotel from the street. When we first arrived we had taken the ferry into the Port of Naples, there was not a Porter at the ferry or any clear instructions on how to get to the hotel. When we arrived to the hotel we had to bring multiple suitcases up a large staircase. I had asked the front desk for help but there’s only one person there so they could not leave or help us and additionally said that this service they normally offer. I think for any access points are difficult to bring up bags to the hotel and then subsequently to your room and a small elevator. They really need to have additional concierge services or porters to help bring luggage up. Also you have to use a little coin to operate the elevator which the front desk does give you but this was not told to us. In order to get in and out of the gate you have to press a certain button, again this is not that difficult but no one explained this to us at the front desk at time of arrival
Stayed 1 night in Sep 2025