Hotel Mesra Haiwan Kesayangan di Nanoose Bay

"Front desk staff, housekeeping staff member were excellent and helpful. There were a couple items that were not in the family villa (Kleenex, which was promptly provided from the front desk and kettle, which we did not end up requesting for one). Unfortunately, the wifi connection was not working very well and although it was addressed and assistance was provided, the connection remained weak. Beds were comfortable and the space sufficient for a short stay. Bay view was lovely. "

"Window has no screen and dirty. Air conditioning is making loud noise with fan running but does not cool the space. Bathroom sink does not drain well. Check-in took ~30 min. There is no common space or breakfast room. No one helped to check out. The laundry room which services the entire hotel is dirty. Noted homeless people staying under the exterior stair. Booked with Expedia which rates 8.2. Honestly don’t know how it gets rated with this high rating. Very disappointed and Certainly not...