Hotel Spa di Nalagarh

"Nice "

"The hotel was overall okay, however there were a few disappointing issues during the stay. The bathrobes hanging on the door were worn and one unfortunately had faeces stains on it, which was very unpleasant. Breakfast was also disappointing. I ordered an omelette which was forgotten and never arrived, and I requested pineapple juice twice before eventually receiving it. When it did arrive, the juice was pink because the juicer had not been cleaned properly and still contained watermelon from...

"I was surprised when the hotel staff told us that the evening tea they offer wasn't available to us because we booked through Expedia. We paid the full price, whether directly or indirectly, so the facilities should be the same for everyone. Unfortunately, they refused to provide it, and they also denied us complimentary access to the steam room. Overall, they didn’t seem to prioritize guest satisfaction."

"1. I had confirmed room booking. Reception said that rooms are not available. Room given had heavy odour of smoke. 2. Wifi was not operational. "

"excellent"

"Very very steep & long driveway — served our food order to someone else in front of us & when confronted they chose not to charge us — awful experience Lot of construction going on in the living quarters area. My 85 year old mother was with me — too many up & down stairs — only way to access the rooms. Not convent for us. "

"Beautiful property. Clean spacious rooms. Can plan a two day trip to this place, which would include a day trip to Shimla. Kid friendly. Housekeeping is slow, very slow. Rest all was good. "