"Our room was clean and the staff we dealt with were very friendly and helpful. The complimentary breakfast was awesome. There was so much variety and if you couldn't sit down for breakfast they had Go Bags. You could put a muffin and a piece of fruit to eat later and take it with you. That's such a wonderful service for business travelers. The young lady managing the breakfast was always busy making sure things were readily available. (Be sure to tip her for her good work) She showed us how the pancake maker worked, which was a difference from other hotels that have the waffle maker. (Btw, I love both) The gym was adequate and, even though we didn't use it, the pool looked very nice too. I wish we had brought our bathing suits this trip. The traffic noise from US 23 is very noticeable, but that's expected since it's located right off the Highway. There are also several fast food and sit down restaurants within walking distance which is always a plus and the drive to downtown Pikeville is just minutes away. We will most likely use this Holiday Inn again for our next trip to the area. One downfall is the parking situation. It fills up rather quickly in the evenings, especially with larger work vehicles. Also, some people may find it confusing to actually reach the hotel since you have to go through an area that includes restaurants and the blood bank before you reach the hotel entrance, so some additional signage would be useful."