Museum of Ethnology

Central location of all activities. Staff were very friendly and helpful. Breakfast has varieties of food, Vietnamese traditional and western choices. Rooftop bar was a super place to watch fireworks during holidays. In short, no regrets to stay there for our Hanoi visit trip. Thank you the whole hotel team. Keep up the excellent work.

Did I stay in the same place as all these other reviews?? I feel like I’m missing something because this was not a comfortable stay. Firstly, the location - while very convenient and within walking distance to shops and the lake, it was right opposite a hospital. Despite the ad saying the rooms were soundproof, they absolutely were not. Sirens from the hospital went off at all hours, as well as people using loudspeakers and traffic. I expect some traffic noise in a busy city but this was crazy. They did provide earplugs in the room which helped, but be warned you can hear absolutely everything going on outside. Secondly, the bed - the WORST bed I have EVER slept in. My sister had a room 4 floors above mine with the same problem. It was rock hard, I don’t know how they can call it a mattress, it was like sleeping on cement. My back and hips are so sore from 3 nights on this torture device. Between this and the street noise, I slept very poorly. The whole place is a bit tired and could do with a refresh and deep clean. Breakfast was ok, a basic offering of fruit, breads and eggs, and the staff were lovely. But I can’t award it more than 2 stars. That bed is going to haunt me.

Staff is WONDERFUL. Great hospitality. Great hotel convenient location.