Hotel berdekatan Connecticut Fire Museum

"staff friendly but 50% of the time did not clean the room after saying they would. breakfast options limited, could be improved gym was a disaster, nothing worked staff was smoking cigarettes out front too often and together"

"It’s a good hotel, my room did smell funny, even the hallways toward my room had a smell, the bathroom was pretty clean for the most part and the room was kept pretty good also, for some reason the sheet I had on the bed smelled like piss"

"The place is dated but staff were very friendly. Carpet in room looked new and bed was comfortable and clean. Needs work in other areas. Couch and chair had stains and a smell, definitely needs to be replaced. They did indicate they are doing renovations so hopefully those things will get done. "

"Very comfortable room and staff was courteous. The breakfast area and food was Great."

"Easy checkin, pretty quiet despite the airport being only 3 minutes away. Clean, convenient. Slept well with an early flight. Biggest issues, we were on the second floor. Hallway lights were CRAZY bright and came through brightly through the door. We put towels down to cover the gap so we had a bit more darkness. Also, not really the fault of the hotel, but the whole hallway absolutely reeked of Marijuana almost nauseatingly all night into the morning. Pretty ridiculous."

"Property was conveniently located near the airport. People were friendly. They did have good coffee. However they were lacking in the breakfast department during the weekdays only offering a “grab and go” breakfast. The weekend did offer waffles and cereal. So it was a little better."

"They were very professional and attentive"

"Staff very pleasant and helpful. The property is undergoing renovations which wasn’t mentioned in the booking information or I would have never booked there. We were given a non-renovated room and asked for a renovated room which we moved to the next day (big mistake). Third floor had no carpeting in the hallways and the room which was supposed to be redone and the only thing different than the non-renovated was vinyl flooring instead of carpet. No hair dryer or ironing board in the room. The...

"Our room was very clean and spacious and I loved that the toilet was in a separate room from the shower. The breakfast buffet was really good. There were 2 waffle makers! Plus breakfast sandwiches and plenty of toppings to choose from for your oatmeal. The staff was very friendly and accommodating. We had a very nice stay."

"The front office lady was definitely not suited to front office work, had no customer service mindset. We were there just for a night, and had to leave at 3 am to catch a flight from Bradley airport. I had only one request, that the room be as close to the main entrance as possible. She finally gives the room key and we set out - literally it was at the very far end (it is a large U shaped structure). If she would have told us that she could not accommodate our request, it would have been...

"Two complaints. I was given a room in the back building where there were people outside drinking playing cards and smoking weed with loud music. I asked for a room near there front where it was quieter. My toilet stopped up and I reported it at 9am. The front in staff said housekeeping would be in at 11am to take care of the situation. I returned at 9pm to discover the issue was not resolved. The same front in staff said he could give me a plunger. I informed him I wanted to check out....

"Great location right outside the airport. Food reasonably priced and delicious."

"It was close to airport. Rooms looked rather worn. There was no breakfast as advertised. They also took a 100 dollar room deposit which I'd better get back. Is this fee legal?"

"Loved it clean environment very friendly staff clean rooms staff very attentive would definitely stay again"

"There was not staff at the front desk. We could not get into the room because the room card did not work. No staff was to be found. No one answered the phone. We knocked on the office door. No body answered."

"Complete jerks that run this place I would NEVER stay here"

"Great"

"The property was very clean, the staff was very helpful"

"Room is really clean, Staffs are really nice and helpful. Parking lot is truly convenience ."

"Great service all the way!"