"Excellent staff, customer service and location.
Let down by dated building and rooms. Carpets were past their used by date and dirty, bathrooms were in terrible condition, again requiring renovation."
"This is a great location and walking distance to all the major monuments and transport and mall
As there was construction on going there was some noise but staff had informed us beforehand.
Breakfast options are great and would recommend "
"Top value for the price for any length of stay. Clean, comfortable and the staff really go all out in every area of the operation. Close to many attractions, on a public bus route and much more to love."
"Over the years I have stayed in hundreds of hotels and the staff of the Al-Afiah would be rated in the top 5% of the staffs I have dealt with! Very, very, friendly and helpful."
"Room large and kept clean by housekeeping
Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab. "
"It's good just for sleeping if you have a long lay over. Room is okay however no TV, no soap and shampoo. It's just the room and bed. No safe as well for important stuff. "
"If you have a long layover in Brunei airport, this is a great option. Just downstairs from the departure gates, it is just 2 min walk to departure. Includes some vouchers for drink and food machines, but even when one didn't work, it was only $1 to buy"
"Located nice and close to the centre an easy and safe walk, night or day. The pool was good to cool off in and the room was big, clean and comfortable."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Over the years I have stayed in hundreds of hotels and the staff of the Al-Afiah would be rated in the top 5% of the staffs I have dealt with! Very, very, friendly and helpful."
"Located nice and close to the centre an easy and safe walk, night or day. The pool was good to cool off in and the room was big, clean and comfortable."
"I stayed to explore the city. The staff had great recommendations and the spa was wonderful. The evening staff was extremely helpful in getting me a taxi to the airport. All the staff was great, but Fatin went above and beyond. "
"Excellent staff, very professional and courteous. Conveniently located. Airport shuttle included in price. Even a day tour around the city, which wasn't originally advertised. Very pleasant two-day stay."
"Nice hotel close to town, with nice little restaurant in the lobby. Easy to get around town from. Staff was helpful in letting me change rooms when the wifi wasn’t great in my first room, which I greatly appreciated. Sofi at the front desk was incredibly nice and helpful in answering questions and offering advice."
If I need to cancel my hotel reservation in Muara, will I receive a refund?
Yes, you'll find most room reservations are fully refundable as long as you cancel before the hotel’s cancellation deadline, which is usually within 24-48 hours of check in. If you booked a non-refundable reservation, it might still be possible to cancel it and get a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Muara.
Visitors can enjoy all that Muara has to offer, including its beaches. There are 45 hotels and other accommodation options in the surrounding area. Find out more about Muara.
The hottest months are usually May and June, with an average temperature of 28°C, while the coldest months are February and January, with an average of 27°C. The rainiest months in Muara are December, November, October and January, with each month seeing an average of 301 mm of rainfall.
