Mercure Montevideo Punta Carretas

Property class: 3.5

Choose dates to view prices

Take advantage of a terrace, a coffee shop/cafe and a garden at Mercure Montevideo Punta Carretas. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is RM539
RM547 total
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a tray with breakfast items, a nightstand with a lamp, and a view of the balcony with outdoor furniture.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a window with curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony

A hotel room with a bed, a tray with breakfast items, a nightstand with a lamp, and a view of the balcony with outdoor furniture.

Junior Suite, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Punta Carretas, a neighbourhood in Montevideo, Mercure Montevideo Punta Carretas is near theme parks and on the riverwalk. Rambla of Montevideo and Puerto del Buceo Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pocitos Beach and Parque Rodó. Zoo Avilla Dolores and Oceanographic Museum are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with horse riding. Visit our Montevideo travel guide
Map
Rambla Gandhi 371, Montevideo, 11300

What's nearby

  • A coastal cityscape with a beach, a river, and a large body of water.
    Rambla of Montevideo
    1 min walk - 0.0 km
  • A sunny beach with people sunbathing and swimming, a lifeguard tower, and a city skyline in the background.
    Pocitos Beach
    14 min walk - 1.2 km
  • Punta Carretas Shopping Mall
    3 min walk - 0.3 km
  • Castillo Pittamiglio
    10 min walk - 0.9 km
  • Club de Golf del Uruguay
    11 min walk - 1.0 km

Getting around

  • Montevideo Central Station
    14 min drive
  • Montevideo (MVD-Carrasco Intl.)
    32 min drive

Restaurants

  • Alberto’s
    4 min walk
  • El Fogón
    6 min walk
  • Garcia Parrilla
    2 min walk
  • Don Peperone
    7 min walk
  • McDonald's
    7 min walk

About this property

Mercure Montevideo Punta Carretas

  • Hotel near Pocitos Beach
  • You can look forward to a terrace, a coffee shop/cafe and a garden at Mercure Montevideo Punta Carretas. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), bike hire and airport drop-off service (surcharge)
    • A lift, a vegetable garden and a banquet hall
    • Coffee/tea in reception, a water dispenser and coworking spaces
  • Room features
  • All guest rooms at Mercure Montevideo Punta Carretas offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • TVs with cable channels
    • Recycling, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; UYU 399 for adults and UYU 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Jolie Bar

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 10 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UYU 40.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately UYU 399 for adults and from UYU 299 for children
  • Airport shuttle fee: UYU 1400 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Pixiv Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Montevideo Punta Carretas pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Montevideo Punta Carretas?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Montevideo Punta Carretas on 2 Nov 2026 start from RM539, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Montevideo Punta Carretas?

This hotel doesn't offer parking.

What time is check-in at Mercure Montevideo Punta Carretas?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Montevideo Punta Carretas?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Montevideo Punta Carretas provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of UYU 1400 per vehicle applies.

Where is Mercure Montevideo Punta Carretas located?

Located in Punta Carretas, this hotel is within a 15-minute walk of Rambla of Montevideo and Pocitos Beach. Punta Carretas Shopping Mall and Zorrilla Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Montevideo Punta Carretas Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 151 out of 326 reviews
Rating 8 - Good. 127 out of 326 reviews
Rating 6 - Okay. 29 out of 326 reviews
Rating 4 - Poor. 12 out of 326 reviews
Rating 2 - Terrible. 7 out of 326 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location directly in front of the Rambla and within walking distance of a beautiful mall and many other restaurants and shops. The room was very clean and the linens were very nice. Our room was in the back (no view) but it was very quiet. I found the bed a little hard, but my wife thought it was fine. The breakfast was buffet style and had plenty of options. All of the staff were very friendly and helpful. Looking for a local night out, one staff member suggested Sumo Brewing, about a ten minute Uber ride. A wonderful, friendly place. We enjoyed our stay and would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an excellent location. Close to Punta Carreta Shopping mall and to excellent restaurants. Across the street from the water and Montevideo's famous Rambla. Don't disagree with those who say they could use some updating, but i found it a clean with great service. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice room and bathroom. Wonderful ocean view from our room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very great service
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was small. Bathroom needed a remodel, especially the shower. Staff was great. Location was great. Had my room refreshed, only replaced towels and made bed, no cleaning was done.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Where to begin… the staff, especially the young man that spoke English well was super helpful and nice. We booked a room on hotels.com and we’re only looking for places that included breakfast. When we were checking in, we were told that breakfast was not included and we showed the person the website that stated all rooms included breakfast, since nothing was mentioned on the reservation. He took a photo of the info we provided. The following morning we had breakfast and it included eggs cooked the way you wanted along with breads and fruits. it was pretty good. When leaving the manager called us over and said it wasn’t included and that we will have to pay approx $20 per person. After going back and forth with him, he agreed to comp it, but we would be charge all subsequent breakfasts. Well that was the last time we ate there. We were able to dine elsewhere for less. The other major issue we had was with the room. Be aware of the listed square feet of the room. We were really surprised how tiny the room was. Thay we can deal with, the issue was with cleanliness. Someone last year posted pics of mold, thuck dust with hair and filthy showers, well thay must have been the room ww received, because it looked the same but worse. The hotel needs to update towels and sheets, everything was a dingy brown and should have been white. Wifi was fine.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The hotel is located right at the waterfront which makes it good for a walk or just chilling outside. There is a mall nearby where you can find all kinds of shops at daytime. In the evening it is more of a quite neighbourhood. The hotel itself has pros and cons. The room is rather small and we didn’t really manage to find enough space for 2 bags. The furniture is very basic and the bathroom could get some repairs. Overall I felt like the room didn’t really match with mercure standards. Personell was overall very kind and helpful. Eventhough we didn’t feel very welcome upon check in when we asked for an early check in and the manager told us to wait for our room to be available if we want one with seaview. He also tried to sell us another night with a „discount“ for the last 4 hours to the check in time which endet up much more expensive than our booking was. After declining his several attempts to sell the breakfast he took our phone number and told us to send a message once the room will be available. Long after the official check in time we had never received any messages but got into our room, which was to the garden and had no sea view at all. Overall I think that was like the worst check in experience and more like a bazaar than a professional hotel. Overall it was ok, compared to a budget stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needs to be renovated
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
It needs urgent refurbishment!
Rough finish.
Rusty drain.
Door in bad condition.
Dirty toilet paper!
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
N/A
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed!!

It is very far from a 4 star rating for the hotel. There is no gym at all even though it says there is. The rooms are very small! The service is very disrespectful. The carpet was so wet...from the AC.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海边，位置很好。员工和老板非常客气，主动询问是否需要帮助
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, estrutura confortável com excelente localização
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionárioa amáveis. Localizaçao excelente
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel em geral muito bom, localização ótima, destaque especial para a equipe, sempre muito atenciosos e educados.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Localização excelente.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
O quarto estava ok... mas o hotel inteiro precisa de mais cuidado e manuntencao. K cafe da manha decepciona muito (alem de ser cobrado a parte, nao oferece nada realmente bom)
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pode melhorar o quarto, o restaurante. A equipe é ótima!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Las camas demasiadas pegadas. No tienen estacionamiento.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento inigualável. Equipe excelente
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Indico. Serviço e atendimento muito bons. Ótima localização e qto de frente para o mar. Café da manhã básico mas boas opções. Foi ótimo.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De frente para o rio

Funcionários muito educados! Chuveiro bom e cama confortável. Café da manhã sem muitas opções mas saboroso. Ótima localização para passear a pé.
Stayed 1 night in Aug 2025