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"Excellent services and friendly staff. Very personable and always reaching out to help. “No problem” is the phrase as they solve your request."

"A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year."

"Very well maintained property with excellent upkeep and facilities."

"Just good for mostly for family "

"Thank you, my wife enjoyed a lot"

"Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend! "

"Was top notch. Very friendly staff, I would highly recommend"

"We upgraded to stay in a villa closest to the beach. Well worth the extra money! The resort is located right on Diani Beach. The beach and ocean views are breathtaking. There are many activities offered to the guests. We went scuba diving, glass bottom boat ride, rode a camel, jet skiing and played volleyball. The food and drinks were very good. You won't be hungry or thirsty during your stay. The staff are amazing. Edward from the front desk was very helpful and a pleasure to meet."

"The 3 bedroom seaview was absolutely superb. It was tasteful furnished and decorated. "