Hotel Mesra Haiwan Kesayangan di Mission San Juan Capistrano

"The room is very worn out, from the carpet to the bathroom. The Hispanic guy working at the front desk over the weekend, was very rude. Not coming back. "

"Clean helpful staff. A variety of breakfast items.very clean outside and in."

"The staff went above and beyond in every way and that I appreciated. On the other hand, the shade didn't properly privacy, you could see straight into the room. The sink was cracked so water was everywhere and another sink leaked in the floor. The lamp i slept next to had cobwebs and the internet didn't work. I shared this with the managers and they never got back to me. Hopefully they were busy improving if not hope this review helps"

"Parking is fine. Make sure if staying a while bring your own cooking, cleaning, utensils etc.. also the TV doesn’t have any streaming options. Only local tv channels.. "

"Clean room and felt safe. Housekeepers were friendly and helpful. So was the front desk staff. I often saw people milling around the property at various times of the day and night, but it looks like they were all customers."

"It’s a really cute space, but there were also a few issues. When we arrived there was no one in the office. We waited for about 5 minutes and started to call the support line when someone ended up coming out to help us, but it felt unorganized. Our room was overall clean, but the sink had a gross smell like drain needed to be cleaned. The glass shower door also only had one glass panel, so it didn’t close all the way. When we tried to get back into our room later on, our code didn’t work (we...